Peggy Finkley
Oct 21, 2026
Great Service
We love that your company has stood by your word. The worker was friendly and very knowledgeable.
ELISABETH OLIVARES
Oct 21, 2026
Great customer service
Great customer service, answered my questions, and very helpful!
The young man that came was very nice…
The young man that came was very nice and knowledgeable about the system and explained everything and answered all of my questions.
Sammy Gipson
Oct 20, 2026
Great service
Great service
Javier Garcia
Oct 20, 2026
The technicians where very helpful and…
The technicians where very helpful and very professional, the equipment is top class
Susan Helmer
Oct 20, 2026
Darnell was great
Darnell was great! Very patient with a challenging house!! He explained everything and made sure I was happy with the install.
We recently had Vivint Home Security…
We recently had Vivint Home Security installed in our home, and our experience has been wonderful!
From the moment we first inquired, Lucas was our initial point of contact and made the entire process simple and seamless. He helped us choose the products we needed while staying within our budget, and we truly appreciated his guidance and professionalism.
A special shoutout to Randy, who was extremely professional, knowledgeable, and genuinely helpful throughout the installation process. What I appreciated most was the time Randy took to answer all my questions, provide valuable insights into our current services, and walk me through additional security options we may want to consider in the future.
It’s refreshing to work with people who take the time to educate you rather than simply sell you something. That level of care, patience, and professionalism makes all the difference!
We’re excited to have this added layer of security and peace of mind for our family. Thank you, Lucas and Randy, for making our experience such a positive one! Highly recommend!
Great services and our technician was…
Great services and our technician was very helpful
Your equipment is lovely hope keep the…
Your equipment is lovely hope keep the standard going and Mr Joe your technician was excellent, professionally.
Lanny Cravens
Oct 20, 2026
Excellent job on installation
Excellent job on installation. Very knowledgeable technician.
Keyshawn Davis
Oct 20, 2026
Everything is good
Everything is good
My technician came and did an excellent…
My technician came and did an excellent job installing my system. He explained how the system works and if I had any problems I could reach out to him. Satisfied customer!!!
Great Service
From the entry call with Enrique to the installation by tech, Karon, the process was effortless and the service was great!
ERIC T JOHNSON
Oct 20, 2026
Vivint making life better
Vivint making life better
The technician was efficient and…
The technician was efficient and friendly. He demonstrated the system for me and assisted with account set up. So far, the system works well.
Ellen Anderson
Oct 20, 2026
customer service answered all my…
customer service answered all my questions and helped me trouble shoot the issues
Professional & friendly
Informative, helpful and friendly service and installation!
Easy to navigate ordering
Easy to navigate ordering
Dennis McKenna
Oct 20, 2026
Great service representative.David set…
Great service representative.David set everything up after explaining where he would place all of the equipment. He double checked placement with me prior to any installation. All of the equipment was then demonstrated, and he didn't leave until he watched my wife and I use the new system.
We were contacted later that day from his management to ensure that he had asked us where we wanted the equipment placed and to check on whether he explained the system to us.
Great experience
Carmen Garcia
Oct 20, 2026
It was a good experience
It was a good experience. Really professional and they filled my expectations of installing and understanding of the system. I will recommend it.
Erica Kinlaw
Oct 20, 2026
The technician was great and explained…
The technician was great and explained everything to me.
Travis Mccowan
Oct 20, 2026
Excellent service and easy to use
Excellent service and easy to use
2nd system
Very professional
Celia Lozada
Oct 20, 2026
Our neighbor is what made me subscribe…
Our neighbor is what made me subscribe to your company as I see and hear the deterrent noise every time. I approach their house next door.
REFUGIO HINOJOSA
Oct 20, 2026
Good service
Good service
Michael DeSouza
Oct 20, 2026
Installer customer service
Excellent customer service with
Horace Williams
Oct 19, 2026
Our tech was amazing
Our tech was amazing! He was very professional and explained everything he was doing and why he was doing it that way! I recommend Mr Terry to anyone
I had a friendly and knowledgeable…
I had a friendly and knowledgeable technician named Oscar. Asked me what I wanted and accomplished everything to my satisfaction. Showed me everything that I needed to know to operate the touch screen unit.
MICHAEL HEISEL
Oct 19, 2026
Installation was efficient and…
Installation was efficient and professionally explained.
Charles Mulkey
Oct 19, 2026
Very fast getting to our home
Very fast getting to our home. The technician kept informed the whole time he was here.
Robin Owsley
Oct 19, 2026
Excellent The customer service rep who assisted…
The customer service rep who assisted me ordering the protection plan was easy to understand and presented me with all the options and no high pressure sells. Remond (I think was his name) the installer was excellent. He explained everything he was going to do before he did it. He made sure we understood how to use all the equipment and he was so courteous and efficient. He provided us great technical services Thank you.
Richard Walters
Oct 19, 2026
Installation/ customer service
Install tech was knowledgeable about the product he was installing, answering all my questions in detail. Didnt leave any messes. Walked me thru every step on navigating thru the the Vivint app.
Customer service was helpful with helping me understanding my bill.
Everything seems to be working as it should.
I like the way that it notified me…
I like the way that it notified me about every movement. the setup was easy. The person that set it up was a great guy, explained everything well, now me and my family feel safe
Professionalism
Professionalism
Teresa Melvin
Oct 18, 2026
Overall Experience
The sales representative was very helpful in determining my needs, explained all the costs involved, and worked on our schedule for the installation. The technicians who completed the installation were friendly and professional; once the equipment had been installed, they explained the system to us and addressed all the questions we had.
FRANCIS ARUBALEZE
Oct 18, 2026
Fast
Fast, Good work, Good relationship. GOOD JOB.
Outstanding customer service
Outstanding customer service. Professional
Crew
ELENITA T BAUTISTA
Oct 18, 2026
Cris the person who came to put the…
Cris the person who came to put the doorbell and temperature sensor is a very nice person, professional, respectful, very knowledgeable and skilled employee.
He is an asset to your company and I commend him to be the best employee of the month & year 2026.
Customer assit
Customer assit
Fast install
Fast install, very informative installer, overall amazing experience!
Saurin Sanghvi
Oct 18, 2026
Excellent product and service by Ron
Excellent product and service by Ron
GUADALUPE GARCIA CAMARGO
Oct 18, 2026
I am very happy with my doorbell help…
I am very happy with my doorbell help me a lot to monitoring my house when I am working I love it thank you
George Binkley
Oct 17, 2026
Locked my house.short cut" to arm and disarm? I got up this morning and could not disarm with out calling Vivint. No notice, just no "short cut".
My review is more than 10 characters and Vivint will not accept it. Unacceptable.
SHINELL-TERRANCE CLARK
Oct 17, 2026
guidance
guidance. communication,complete explanation of the installation of the product.
Nancy Leaming
Oct 17, 2026
5/5 Stars
5/5 Stars - Phenomenal Service!
Stephan, badge number, 125532, did an incredible job installing my security system! His competency and technical skill were flawless, but what truly set him apart was his integrity. He was completely honest, professional, and transparent throughout the process. Stephan showed excellent communication and took the time to explain everything clearly. He was incredibly kind, understanding, and compassionate regarding my security fears, giving me genuine peace of mind. It was also wonderful to hear him speak so highly of Vivint, proving his pride in his work. He is an absolute asset to Vivint, and I highly recommend him for his top-tier work and outstanding character
Larry Mccluskey
Oct 16, 2026
Shaq was awesome.
Shaq was awesome.
MARIA YBARRA
Oct 16, 2026
Easy installation
Vivint installer was very helpful, knowledgeable and efficient. We had no problems and all questions were answered. System is working very well.
Gladys Stoner
Oct 16, 2026
I like the ease of operating the system.
I like the ease of operating the system.