Moving to a new home and new neighborhood is the perfect opportunity to install a home security system to protect your investment.
Moving your home security system
Congratulations on your move! We understand that moving can be stressful. Our goal is to ensure your moving process with Vivint is easy while ensuring we meet your smart home needs.
Here are next steps to get your moving process started:
moving your system
How to get started
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1. Select one of our plans below
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2. Call us at least 2 weeks before you move
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3. Start packing
Just moved into a home with a Vivint system?
Congratulations! You're on the fast track to a secure, efficient, automated living space,
saving you both time and money. Here's how to get your Vivint system up and running:
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STEP 1
Give us a call.
Call 844-856-2725 and we’ll assess the system status to determine next steps.
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STEP 2
We’ll take care of everything.
Our experts will confirm your system is up to date, functioning smoothly, and fully operational.
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STEP 3
Tailor your system
to your needs.Our specialists can help you personalize and select additional products to build your perfect security system based on your needs.
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STEP 4
Set an appointment.
We’ll discuss and provide flexible appointment dates for professional installation when it’s convenient for you. Have more questions about moving into a home with an existing Vivint system? Check out our guide for all the details.
It's as simple as that!
You now have professional monitoring 24/7 in your new home. Welcome to Vivint peace of mind.
CALL TODAY TO MOVE YOUR SYSTEM
Moving Options:
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Get a new security system
Customize a brand new system for your new space using our latest smart home products and technology.
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Move your security system yourself
You move the key components of your system, and we’ll get it set up in your new home.
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Professional removal,
professional installationLet us handle the professional removal of your system and installation in your new home.
Every circumstance, covered
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Moves for military customers
If you are an active service member moving to a new home, please contact us for options on getting your system moved.
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Get paid for referring new customers
Referring the new homeowner of your old home to our Vivint Sales Team with your referral code could make you eligible for a referral credit.
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Temporarily postpone reinstallation
If you're between residences, we’ll remove your system and you hang onto it until you're resettled. To see if you qualify, be sure to contact us before you lose access to your current home.
Frequently asked questions
about moving your system
Ok, I think I know which moving plan works for me. Now what?
Two weeks prior to your move, give us a call! We will set up your removal and/or installation appointments.
Why do I need to call before I lose access to my current residence?
Depending on which system you currently have, and which move plan you choose, you may need to take some parts of your system with you to your new home.
How long does it take to remove my system?
If you choose to have it professionally removed, it can take anywhere from 1-2 hours once the technician arrives. Please keep this in mind when scheduling your appointment. If you choose to remove it yourself, depending on what you are taking with you, it can take anywhere from 20 minutes to a couple of hours.
What if I am between homes for a period of time?
If you find yourself in transition between homes for a brief period, do not worry. Our Deferment Policy lets you easily pause your service until you are all settled in again. Give us a call to see if you are eligible and to learn more about how it works. We are here to help!
How long does it take to install a system in my new home?
Both new installs and re-installations take approximately 3 hours. Please keep this in mind when scheduling your appointment.
Are there any necessary requirements for my new home?
Yes! Please make sure your new home has power at the time of installation. If you’re having cameras installed, please also be sure an internet connection is setup prior to installation.
How can I find out if Vivint offers service at my new home location?
We provide service in all 50 states and can confirm by checking your address. Give us a call to find out more details.
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