Moving with Vivint
Your security system can move with you
Between picking a new silverware drawer or finding a new dog bowl spot, you've got a lot to think about. That's why we designed super easy move options so you can protect your new home fast.
Call us at least 2 weeks before your move so we can help you plan the next step.
moving your system
How to get started
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2. Call us at least 2 weeks before you move
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3. Start packing
Find the right option for your move
Move your system yourself
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Remove your system with step-by-step guidance
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Pack and move your equipment on your schedule
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Get help reconnecting in your new home
Start fresh with a new security system
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Leave your current equipment behind
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Upgrade to newer smart home technology
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Get professional installation in your new home
Get professional move service
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We’ll professionally remove your system
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Easily make upgrades while you move
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Get everything pro installed in your new home
Just moved into a home with a Vivint system?
Congratulations! You're on the fast track to a secure, efficient, automated living space,
saving you both time and money. Here's how to get your Vivint system up and running:
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STEP 1
Give us a call.
Call 844-856-2725 and we’ll assess the system status to determine next steps.
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STEP 2
We’ll take care of everything.
Our experts will confirm your system is up to date, functioning smoothly, and fully operational.
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STEP 3
Tailor your system
to your needs.Our specialists can help you personalize and select additional products to build your perfect security system based on your needs.
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STEP 4
Set an appointment.
We’ll discuss and provide flexible appointment dates for professional installation when it’s convenient for you. Have more questions about moving into a home with an existing Vivint system? Check out our guide for all the details.
It's as simple as that!
You now have professional monitoring 24/7 in your new home. Welcome to Vivint peace of mind.
Every circumstance, covered
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Moves for military customers
If you are an active service member moving to a new home, please contact us for options on getting your system moved.
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Get paid for referring new customers
Referring the new homeowner of your old home to our Vivint Sales Team with your referral code could make you eligible for a referral credit.
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Temporarily postpone reinstallation
If you're between residences, we’ll remove your system and you hang onto it until you're resettled. To see if you qualify, be sure to contact us before you lose access to your current home.
Frequently asked questions
about moving your system
What should I do once I know my moving plan?
Contact Vivint at least 2 weeks before your move so we can help schedule removal, installation, or activation at your new home.
When should I contact Vivint before my move?
Reach out before moving day—while you still have access to your current home and know your move-in timeline.
How long does it take to remove my system?
Professional removal usually takes 1–2 hours, depending on the size of your system. Self-removal times vary based on your setup and comfort level.
How long does installation take in my new home?
Most installations and re-installations take around 3 hours, though larger systems may take longer.
What if I’m between homes for a period of time?
If there’s a gap between move-out and move-in, contact us to discuss options for temporarily pausing service during your transition.
What does my new home need before installation?
Your new home should have power, internet access, and permission for installation if you’re renting.
Does Vivint service my new home location?
Vivint services customers across all 50 states. We can confirm service availability once you provide your new address.
What are my options when moving with Vivint?
You can start fresh with a new system, move your current system yourself, or choose professional removal and installation.
Can I move my Vivint system to a new home?
Yes. Many Vivint systems can be moved and reinstalled in a new home, depending on your equipment and setup.
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