Modern living room with a gray sectional, warm wood accents, and garden views.

Real customers,
real Vivint reviews

More than 2.5 million people trust Vivint with their home security, automation,
and energy savings*. Hear what they have to say.

Trusted by experts.
Chosen by millions.

*updated quarterly, aggregated across all markets, data via Podium, ConsumerAffairs, and Trustpilot

Vivint Product Reviews

Rated 4.4 out of 5 based on 14,927 reviews on
Filter by product:

LeeA

Nov 9, 2026

The indoor camera is very good

The indoor camera is very good

Barry

Nov 8, 2026

Good picture quality. Easy to use.

Good picture quality. Easy to use.

Karen Reategui

Nov 6, 2026

I like the quality of videos

I like the quality of videos

Sterling Clark

Nov 6, 2026

Love my outdoor camera. Added the spotlight to three of them and happy I did. Love the setup.

Love my outdoor camera. Added the spotlight to three of them and happy I did. Love the setup.

Mar

Nov 6, 2026

Really enjoy the doorbell

Really enjoy the doorbell

Sarah Walgren

Nov 6, 2026

Quality picture, good view, just an overall great product.

Quality picture, good view, just an overall great product.

Javier Lira

Nov 5, 2026

Great viewing angle

Great viewing angle

JIm Nagel

Nov 5, 2026

Works great. And gives a good picture of the front porch and walkway leading to the house

Works great. And gives a good picture of the front porch and walkway leading to the house

Gaylard Williams

Nov 5, 2026

Working properly now, after i had to self troubleshoot.

Working properly now, after i had to self troubleshoot.

customer

Nov 5, 2026

It works as expected.

It works as expected.

Pergia Mitchell

Nov 5, 2026

A very intuitive system

A very intuitive system

Derrick Harper

Nov 4, 2026

Great product

Great product

Rich manning

Nov 4, 2026

The technician was professional and very meticulous on what he did to set up the cameras

The technician was professional and very meticulous on what he did to set up the cameras

Ernesto Garcia

Nov 4, 2026

Works great

Works great

CHERYL HUNTER

Nov 4, 2026

It works very well.

It works very well.

Zachary Lewis

Nov 4, 2026

Loved it!!!!!!!

Loved it!!!!!!!

Melissa Cobb

Nov 4, 2026

Very clear picture

Very clear picture

Freddrick Hunter

Nov 4, 2026

The vivint representive was very professional and knowledgeable on the equipment. A great experience

The vivint representive was very professional and knowledgeable on the equipment. A great experience

Irma Hernandez

Nov 4, 2026

Works great

Works great

Andrew

Nov 4, 2026

Works well!

Works well!

Mitchell Hamilton

Nov 2, 2026

Works great

Works great

Massogbe Britton

Nov 2, 2026

I recently got the Vivint Doorbell Camera Pro, and it’s working well for me so far.

I recently got the Vivint Doorbell Camera Pro, and it’s working well for me so far.

Ki

Nov 2, 2026

Works like a charm. I see everything and I do mean everything! Haha

Works like a charm. I see everything and I do mean everything! Haha

Billy Faulkner

Nov 2, 2026

Thermostat changes temperature by itself

Thermostat changes temperature by itself

Mechell Fisher

Nov 2, 2026

Option to change voices and sounds on doorbell ring with expiration date if you forget to change it back.

Option to change voices and sounds on doorbell ring with expiration date if you forget to change it back.

Victoria Magdefrau

Nov 2, 2026

Great pictures, great view

Great pictures, great view

Antiwon Sampson Sr

Nov 1, 2026

Product is great.

Product is great.

IZABELA KAMINSKA

Oct 30, 2026

Works perfectly and easy to change the settings.

Works perfectly and easy to change the settings.

Barbara Bryant

Oct 29, 2026

This device is working great, just the way it is designed.

This device is working great, just the way it is designed.

Cecelia Gipson

Oct 29, 2026

Efficient and easy to access.

Efficient and easy to access.

Beverly Clarke

Oct 29, 2026

Pictures are very clear. Gives me peace of mind.

Pictures are very clear. Gives me peace of mind.

Linda

Oct 29, 2026

The doorbell camera is simple to use, and the visual is wide and clear.

The doorbell camera is simple to use, and the visual is wide and clear.

Paula Karam

Oct 29, 2026

Camera view is good

Camera view is good

Alynson Mirabal

Oct 29, 2026

Excellent security camera!

Excellent security camera!

JohnArnbrecht

Oct 29, 2026

It works well.

It works well.

austin boots

Oct 29, 2026

Works great and looks good

Works great and looks good

Mourad Saidi

Oct 28, 2026

Works fine

Works fine

Rhiannon

Oct 28, 2026

Highly accurate and sensitive to motion

Highly accurate and sensitive to motion

Muhammad Chaudhry

Oct 28, 2026

Very good very nice picture quality

Very good very nice picture quality

why our customers trust it

Real Vivint customer stories

See how Vivint smart security helps our customers protect what matters most— and feel safer, more confident, and more in control every day.

Customer Story Pasquarella Family | Modal | Desktop & Mobile
Customer Story Pasquarella Family | Modal | Desktop & Mobile
Customer Story Angelo Peralta | Modal | Desktop & Mobile
Customer Story Angelo Peralta | Modal | Desktop & Mobile
MORE CUSTOMER STORIES

See how Vivint works for them

See how real customers have made their home safer, smarter,
and more energy efficient with Vivint.

Ashley Robertson | UGC
Ashley Robertson | UGC
Jason Hymanson | UGC
Jason Hymanson | UGC
Joy Green | UGC
Joy Green | UGC
Jazlyne Oleson | UGC
Jazlyne Oleson | UGC
Hannah Adams | UGC
Hannah Adams | UGC
Dallin Seely | UGC
Dallin Seely | UGC
Karla Nicole | UGC
Karla Nicole | UGC
Davien Garcia | UGC
Davien Garcia | UGC
Kenzie Elizabeth | UGC
Kenzie Elizabeth | UGC
Lauren Agans | UGC
Lauren Agans | UGC
Lauren Beavers | UGC
Lauren Beavers | UGC
Tyra Chatman | UGC
Tyra Chatman | UGC
Rebekah Marsden | UGC
Rebekah Marsden | UGC
Lisa Barlow | UGC
Lisa Barlow | UGC

Vivint Service Reviews

Dijonae Stewart

Nov 10, 2026

Everything is awesome

Everything is awesome

Angela Williams

Nov 9, 2026

The service installer was very…

The service installer was very knowledgeable and assisted me with everything I needed help with

Ghazala Suhail

Nov 9, 2026

Subhan

Price &serves

LeeA

Nov 9, 2026

I am enjoying the security system that…

I am enjoying the security system that was installed, and the service was excellent. The Technician was great, very helpful, made me understand the system very well. It’s very easy to navigate.

Sandra Flythe-McNeill

Nov 9, 2026

I was really impressed with all the…

I was really impressed with all the features and how easy it is to use the system..

Rachel Alfred

Nov 9, 2026

Absolutely Good customer service

Absolutely Good customer service

Ciearra Colquitt

Nov 9, 2026

Hospitality

They were truly amazing

Nora McKenney

Nov 9, 2026

No comments

No comments

Andrea Lightbourne-Webster

Nov 9, 2026

Personable

Personable. Helpful. Solution oriented.

DELILAH VILLAREAL

Nov 8, 2026

I'm just very satisfied

I'm just very satisfied

M. HAMMOND

Nov 8, 2026

Marquis was very professional

Marquis was very professional, thorough, and answered all of my questions.

William

Nov 8, 2026

We are very pleased with Vivint!

We are very pleased with Vivint!

Shuquanna Wilkins

Nov 8, 2026

Vivint we’ll never let u down, they have great services and more they will offer

I enjoy my camera system

john preisnet

Nov 8, 2026

Pretty good reliable system

Pretty good reliable system

Tobias Wooten

Nov 8, 2026

I absolutely love my Vivint service

I absolutely love my Vivint service! Gives me peace of mind when I’m away from home or traveling abroad. Very modern and reliable technology at a great cost. Go VIVINT!!!

Judith

Nov 8, 2026

Installation was great

The installer was very helpful when explaining the features of the product.

Katrina Miller

Nov 7, 2026

The entire process was easy

The entire process was easy. The technician came to my house and installed the system in about two hours. I love how I can access my alarm through an app on my phone, even when I'm miles away.

AACC

Nov 7, 2026

AJ from Vivint provided outstanding…

AJ from Vivint provided outstanding service during our home security system installation! He was professional, punctual, knowledgeable, and extremely courteous throughout the entire process. He took the time to thoroughly explain how to operate the system and made sure we felt comfortable using all its features. What impressed us even more was his respect for our home, including wearing shoe covers without being asked! It’s the little things that make a big difference. Exceptional customer service from start to finish! We truly appreciate AJ’s professionalism and attention to detail. Definitely highly recommend AJ to anyone looking for a smooth and professional installation experience!

LEANNA LLOYD

Nov 7, 2026

5 stars

The tech was great

William Upshaw

Nov 7, 2026

He was patient with us

He was patient with us

Valued Job Seeker

Nov 7, 2026

Doorbell and thermostat installation

The guy came to install doorbell and thermostat was on-time, knowledgeable and respectful.

Judy pruitt

Nov 6, 2026

Amazing experience very courteous on…

Amazing experience very courteous on time wonderful!

Lois Nevers

Nov 6, 2026

the guy came out was excellent

the guy came out was excellent

Michael Monteforte

Nov 6, 2026

Chris was awesome

Chris was awesome

Theresa DIGIACOMO

Nov 6, 2026

Navigating with the security system is…

Navigating with the security system is very easy.

JAMIE LOPEZ

Nov 6, 2026

The gentleman that came over to do the…

The gentleman that came over to do the installation was very pleasant.

Charles Capo

Nov 6, 2026

Highly recommend

Explained everything in detail during the phone call. Tech. showed up on time and stayed until system was working as promised and took the time to explain all functions of the system.

DICKSON DIKE

Nov 6, 2026

Nice

The Tech was on time

JUAN VASQUEZ

Nov 6, 2026

It’s was great!

It’s was great!

Vernon Deon Jones

Nov 6, 2026

Nice

Josh was very nice and knowledgeable about the products.

MANSOUR ZOLFAGHARI

Nov 6, 2026

Perfect service overall

Perfect service overall

Karen Reategui

Nov 6, 2026

Easy to use

Easy to use , good deals

Jack

Nov 6, 2026

I have had the Vivint system before

I have had the Vivint system before, only reason not 5 stars is used to be able to lock and unlock other devices, not can only do Vivint locks.

Esmin Crow

Nov 6, 2026

The technician was very helpful and…

The technician was very helpful and very kind and efficient

Jami Fano

Nov 6, 2026

Technician was excellent and efficient!

Technician was excellent and efficient!

Yahketa Culbreth

Nov 6, 2026

Thank you

I just wanna say thank you my father is safe now and that’s all that matters

Sarah Walgren

Nov 6, 2026

The representative did a great job

The representative was professional, kind, knowledgeable, listened to my needs, and provided everything that day.

Linda

Nov 6, 2026

The company and the services tech Tom…

The company and the services tech Tom Pots were amazing.

Willie Brown

Nov 6, 2026

Everythings turned great thanks

Everythings turned great thanks

Javier Lira

Nov 5, 2026

Products are amazimg.

Products are amazimg.

Josephine Kotee

Nov 5, 2026

I love the system I have now better…

I love the system I have now better than the one I had before. It met my expectation.

Stanley Jackson

Nov 5, 2026

The person that came out explain…

The person that came out explain everything and show me how everything works.

Norma Botello

Nov 5, 2026

Did a great job now I feel safer

Did a great job now I feel safer

JIm Nagel

Nov 5, 2026

Friendly people

The people have been very friendly and seem knowledgeable. I would have given 5 stars, however i realize the tech thar set up the system probably should have spent a little more time explaining how the system worked and how to maximize its usefulness.i

Candyce Cheeks

Nov 5, 2026

The tech was awesome

The tech was awesome

Christina Wood

Nov 5, 2026

Great Service

The tech was very knowledgeable and patient with us. Alex did a great job showing us everything we need to know to work our new system. Thank you for going above and beyond to set up our new system. Caleb and Fred assisted on the installation and we felt very well taken care of.

Breani Simpson

Nov 5, 2026

Christian was very responsive when…

Christian was very responsive when talking with him and was able to accommodate my requests. The installation with Junior was quick and easy. Junior was able to explain everything that was being installed and was very informative with all his answers

Shenitta Rochelle

Nov 5, 2026

The second attempt for installation was…

The second attempt for installation was great! The two reps were professional and provided a pleasantly smooth install & demonstration of how to use the system.

Rated 4 out of 5 based on
68,433 reviews on

"Best Home Security System for Front Door Security 2026"

"Most Trustworthy Companies in America 2026"

"The Best Pro-Level Smart Home Security System 2026"

"Best Doorbell Cameras in 2026 – AI Security, 24/7 Monitoring, and Smart Home Control"

"Tested and Reviewed: Best professional installed option 2026"

"Best Wireless Security Systems 2026 (WiFi, RF & Cellular) - Expert Tested"

"ENERGY STAR®️ certified"

"The best smart home system I’ve ever tested"

"One of the biggest improvements AI has brought to home security is helping homeowners understand which alerts actually matter."

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Text US News & World Report

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vivint security reviews

Why choose Vivint?

Feature
Trustpilot rating 3.8 1.2 1.2 3.8 1.3 1.2 3.4
24/7 security monitoring with two-way talk through panel Yes No No No No No Yes
Cameras use vision-based AI and automated light/sound to deter crime Yes No No No No No Yes
Doorbell detects and protects packages Yes No No No No No No
Professional installation from experts on staff Yes Yes Yes Yes No Yes Yes
Integrated lighting, locks, thermostats, and security sensors Yes Yes Yes Yes No Yes Yes
Included touchscreen panel for viewing camera feeds Yes No Yes No No No Yes
10 days continuous or 30 days motion-based recording Yes Yes No Yes Yes Yes No
Products designed/developed in-house Yes No No Yes Yes Yes No
60 month interest-free financing Yes Yes No No No No No
App rating 4.6 4.8 4.3 4.8 4.6 4.7 4.6

Competitor ratings and information are sourced from third-party websites and reflect information available as of September 2026.
Ratings and review counts may change over time.

Vivint blog: 
more customer stories

Stay informed and connected. Explore the Vivint blog for tips, trends, and
customer stories to get the most from your smart home.

  • a man using Vivint smart hub next to the front dopr
    Security Camera Reviews from Real Customers

    Surveillance cameras are an important part of any home security system.

  • a kid going to the front door, with Vivint smart lock on the door
    Vivint App Reviews: What Customers Are Saying

    Find out why the Vivint app is a favorite of our customers.

  • a house lit with warm light at night
    Our Customers Review 24/7 Professional Monitoring

    Professional monitoring means peace of mind whether you’re home or away.

  • a woman sits next to the window, talking on a phone
    Real Customers Review Vivint Professional Installation Services

    You’ve decided you want a security system. Now what?

  • a child playing with a dog in the living room
    What Is Vivint?

    Vivint combines smart home and security into one professionally installed system.

Frequently asked questions

How does Vivint collect reviews?

Vivint collects customer reviews primarily through third‑party platforms like Trustpilot and Google Business Profiles. Customers are always encouraged to leave their honest opinions, so the reviews are genuine, independent, and publicly visible. 

Is Vivint a good security system?

Absolutely! It's great that you're considering Vivint for your security needs. We’re widely recognized for our advanced technology and comprehensive, cutting-edge security offering—security cameras, sensors, smart lurker detection. Our customers love our convenient, user-friendly app and Hub, simple smart home integration, and award-winning 24/7 professional monitoring. The system's cutting-edge equipment, such as smart cameras, doorbell cameras, and sensors, contribute to an effective and robust security setup.

The Vivint commitment to innovation and continual improvement has earned positive reviews in the home security industry. And with customizable systems and help always available, Vivint is a reliable choice for individuals looking for a tailored, top-notch security solution.

Learn more about a Vivint security system.

What is the #1 rated home security?

Vivint consistently ranks among the top home security systems, earning recognition for its cutting-edge technology, smart home integration, and top-notch customer service. Our customers love the ease of integrating smart home automation with security and the intuitive user interface Vivint offers with the app and Hub. Our commitment to innovation results in No. 1 ratings by numerous industry experts and consumer reviews.

Vivint stands out for its comprehensive security solutions, including state-of-the-art cameras, doorbell cameras, and sensors and detectors, providing users with a robust and reliable defense against potential threats. The customizable systems and professional monitoring services add an extra layer of assurance and personalization, contributing to its well-deserved reputation as a top-rated home security system.

Read more about the benefits of Vivint.

Is Vivint worth the money?

Vivint is absolutely worth the money if you’re looking for an all‑in‑one smart home system with professional installation, 24/7 alarm monitoring, and ongoing support. The value doesn’t just come from the equipment, but the convenience and peace of mind it provides. 

Which is better: Vivint vs ADT?

Both Vivint and ADT are reputable home security system providers, each with its own set of strengths. When comparing Vivint and ADT, it often comes down to individual preferences and specific needs. Vivint is known for its advanced technology, smart home integration, and user-friendly interface. The system offers a range of innovative features, including customizable plans, smart cameras, doorbell cameras, and sensors.

And while ADT relies on Google to supply its home automation offering, at Vivint you’ll find everything you need under one roof. Our Innovation team continually develops and implements the most advanced security and home automation products, designed to seamlessly work together to create a complete smart home security system that brings complete peace of mind.

Find out more about how Vivint stacks up against the competition.

Why is Vivint the best security system?

Vivint is often regarded as one of the best security systems for lots of reasons. First, its cutting-edge technology and innovation stand out, providing users with state-of-the-art security products and features. The integration of smart home devices, such as cameras, doorbell cameras, and sensors/detectors, coupled with our proprietary lurker detection—Smart Deter™️—sets Vivint apart in creating a comprehensive and interconnected security ecosystem.

Another key strength is our user-friendly interface via the Hub or app on your smartphone. You can tailor a security setup that fits your specific needs, providing flexibility and ensuring you only pay for the security you want and need.

And at Vivint we’re committed to providing around-the-clock support and assistance. Our customers appreciate the peace of mind that comes with knowing that their homes are monitored by a dedicated team, ready to respond to any emergency, day or night.

Read more about what makes Vivint stand out.

Why does Vivint cost more than some competitors?

Because Vivint delivers more value through its professional installation, advanced technology, and dedicated customer support. Instead of basic DIY solutions, Vivint offers an all-in-one system designed for the long term.

How do Vivint security contracts work?

Vivint contracts make getting started easier by bundling professional installation, equipment financing, and 24/7 Professional Monitoring into one agreement. If you’re not looking for a long-term commitment, you can pay for your equipment upfront and go with flexible, month‑to‑month monitoring instead. Ultimately it’s about what works best for you.

Learn more about how Vivint security contracts work.

Does Vivint require professional installation?

Simply put, yes. Vivint uses professional installation to keep things simple and stress‑free. A trained pro sets everything up, makes sure it all works together, and shows you how to use it, so you can skip the DIY hassle and know your system is done right from the start.

Read more about Vivint professional installation.

*Estimated savings only, not guaranteed. Actual savings vary. Learn more.