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Vivint App Reviews: What Customers Are Saying

May 01, 2025|

One of the main benefits of home automation is the ability to control your smart home devices via an app on your smartphone. Thanks to these apps, it’s easier and more convenient to control various functions around your house, like turning lights on and off or locking your front door, no matter where you are.

But when it comes to smart home apps, they're not all created equal.

Read on to find out what makes the Vivint app stand out, and why it's a favorite of our customers.

View of the Vivint app on a phone screen.
 

What makes a smart home app great?

The fact that you can control your smart home devices remotely via an app is pretty powerful in itself, but there are other features to look for in your apps, including:

  • Compatible with all devices. This is a big one. Depending on your home automation system, you may need a separate app for each of your devices. If you built your system with a variety of devices from different brands, you'll likely have apps that aren't compatible with all of your devices.
  • Remote monitoring. Being able to access your home while you're away is a must for smart home apps. Some home automation systems, however, only allow you to manage them via their app when you're at home on the same WiFi network.
  • Notifications. Your smart home app should also send notifications when there is activity in your home; for example, when someone is at the door or a smoke alarm goes off.
  • Easy to use. You'll also want to look for an app that has an intuitive interface that's simple to navigate, so you can quickly and easily control each of your devices.

The Vivint app—available on iOS and Android—has all of these features, plus more, making it the best smart home app on the market. But you don't have to take our word for it. If you have Vivint smart home and security devices, they can all be controlled in the Vivint app or from the Smart Hub control panel.

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Vivint smart home app reviews

Check out some customer reviews of the things our users love about the Vivint app:

Convenience

I've loved my Vivint system. I love being able to utilize the Vivint app on my phone. I can control my thermostat, watch the camera, and adjust the lights. I have an iPhone and my wife has a Samsung phone. We both use the Vivint app on our phones and it is very convenient ... I get a call right away when the alarm goes off.

James H.

I love our security system! Have not had any issues with it at all. Love the app feature if I want to unlock door before getting out of the car with my hands full—I can do it right from my phone.

Kelly

With the Vivint app, you can control your home from anywhere.

Video footage on the Vivint app.
 

Easy to use 

Very easy to use and monitor your house consistently and most effectively. Quick action control through a simple but impressive phone app.

James

I love the ease of controlling my alarm system thru the Vivint app. I feel safe when I'm home and when I'm away. I love the interactive doorbell camera and backyard camera. I like that I can decide which alerts/alarms I want to be notified about.

Warren

Very easy to use and find features. Works very reliably. No crashing issues and it's convenient if I can't get to my touch pad. If/then action programming is outstanding.

Jennifer B.

Love the system. Easy to use and works flawlessly. Also, love that I can control it with the app. Highly recommend.

Gregory Taylor

Smarter control

I am very impressed with the Vivint system–the cameras are clearer and more powerful than what I had with the previous provider–and you can talk and hear through them! I love that I can do so much with my home through the app: ensure doors are locked, adjust my thermostat, see all my cameras, see the activities on the motion detectors, ensure there are no water leaks or fires. Truly an amazing system and gives me the full comfort that my home is secure. I love that the system knows when we are away and also handles the temperature saving energy and costs.

Stephanie S.

Best Smart Home solution, bar none. I was reluctant to switch from ADT at first, but boy am I glad I did. The app is very intuitive, cameras are crisp and clear with no lag, alarm system is awesome giving me so many flexibilities. With the addition of the smart thermostats and smart door locks, my home is smarter than ever. I highly recommend the Vivint system.

Tenbit Daniel

I have only had this app for about a month, and I am not sure how I made it all those other years without it! I love the ability to control my thermostat, view my cameras, and be notified when there is a package at my door. Being a new homeowner with deliveries several times a week (thanks to my wife), that feature alone is worth its weight in gold. I am interested to see what Vivint will introduce next. Thanks for a great product and app!

Antonio R
amazon echo in kitchen
 

Peace of mind 

I just love my Vivint system! I check my app all the time–I can't get enough. Thank you for helping me keep my family and home safe!

Karla C.

I feel my home is as protected as it could possibly be and I love using the mobile app to check my home cameras throughout the day. I am completely satisfied with my Vivint home security experience

David P.

Having Vivint as my security provider for my home was the best choice I made in years. No longer worrying about being attached to a phone line, having more control of my home, and allowing me to check on my home and cameras while I am away has been a relief.

Dawn N.
Top 5 Security Essentials

Download our guide to home security.

Home is everything, so protect it. In this free guide you’ll find the information you need to create a safer, more secure home with the added convenience and comfort that come with smart automation.

Everyday home control with the Vivint app

The Vivint smart home app is designed to give users total control over their home security system and smart devices—all from the palm of their hand. Whether you're at work, on vacation, or simply on the couch, the app provides remote access to everything, making everyday life safer and more convenient.

Another potential use of the Vivint app is remote control of smart locks, allowing users to lock or unlock doors from their mobile device. This is especially handy for letting in guests, family members, or service professionals without needing to be home (or get up off of the couch). You’ll be able to watch your camera feeds in real time, meaning you’ll get live feeds from your indoor, outdoor, and doorbell security cameras at any time. With motion-triggered notifications and the ability to zoom in on footage, you can stay aware of what’s happening around your property from anywhere

Beyond security, the Vivint app serves as a central hub for full home control. It connects with a wide range of smart devices, including thermostats, lighting, garage doors, and your favorite smart assistants.

Why you'll love the Vivint app

So what makes the Vivint app the best? It has the features you need to not only control your home but to stay connected to it as well:

  • Complete control from one app. Control your entire home automation and smart security system from a single app–including your thermostat, garage door, lights, and more–no matter where you are.
  • System alerts on your phone. You'll get notifications straight to your phone, so you always know what's going on at home.
  • Two-way talk. With the Vivint app, you can communicate with friends and family through the Indoor Camera or Vivint Doorbell Camera Pro right from your phone.
  • View camera footage. You can view your security camera footage from anywhere directly from the Vivint app as well.
  • Set up custom actions. Automate and personalize your system even further with custom routines. For example, you can automatically turn on your downstairs lights at a certain time or disarm your security system when you unlock your front door.
Videos stored in the Vivint app.
 

Get the Vivint app today

You can do all of this and more with the Vivint app. The app lets you make the most of your Vivint system, giving you complete control of your home–and peace of mind–wherever you go.

Want to see how the Vivint app can make life easier? Contact us today at 800.646.1469 for a free quote.

Get a free quote today.

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481.8630.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts, and prerecorded messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

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*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.