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Vivint App Reviews: What Customers Are Saying

Jul 16, 2020|

One of the main benefits of home automation is the ability to control your smart home devices via an app on your smartphone. Thanks to these apps, it’s easier and more convenient to control various functions around your house, like turning lights on and off or locking your front door, no matter where you are. 

But when it comes to smart home apps, they're not all created equal.

Read on to find out what makes the Vivint app stand out, and why it's a favorite of our customers.

vivint smart home app
Keep reading to find out why people love the Vivint app.

What makes a smart home app great? 

The fact that you can control your smart home devices remotely via an app is pretty powerful in itself, but there are other features to look for in your apps, including: 

  • Compatible with all devices. This is a big one. Depending on your home automation system, you may need a separate app for each of your devices. If you built your system with a variety of devices from different brands, you'll likely have apps that aren't compatible with all of your devices. 
  • Remote monitoring. Being able to access your home while you're away is a must for smart home apps. Some home automation systems, however, only allow you to manage them via their app when you're at home on the same WiFi network. 
  • Notifications. Your smart home app should also send notifications when there is activity in your home; for example, when someone is at the door or a smoke alarm goes off. 
  • Easy to use. You'll also want to look for an app that has an intuitive interface that's simple to navigate, so you can quickly and easily control each of your devices. 

The Vivint app has all of these features, plus more, making it the best smart home app on the market. But you don't have to take our word for it. 

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Vivint app reviews 

Check out some of the things our customers love about the Vivint app: 


"I've loved my Vivint system. I love being able to utilize the Vivint app on my phone. I can control my thermostat, watch the camera, and adjust the lights. I have an iPhone and my wife has a Samsung phone. We both use the Vivint app on our phones and it is very convenient ... I get a call right away when the alarm goes off." - James H., Louisiana

"I love our security system! Have not had any issues with it at all. Love the app feature if I want to unlock door before getting out of the car with my hands full—I can do it right from my phone." -Kelly

vivint smart home app
With the Vivint app, you can control your home from anywhere.

Easy to use 

"Very easy to use and monitor your house consistently and most effectively. Quick action control through a simple but impressive phone app." - James

"I love the ease of controlling my alarm system thru the Vivint app. I feel safe when I'm home and when I'm away. I love the interactive doorbell camera and backyard camera. I like that I can decide which alerts/alarms I want to be notified about." - N. Warren

"Very easy to use and find features. Works very reliably. No crashing issues and it's convenient if I can't get to my touch pad. If/then action programming is outstanding." - Jennifer B. 

"Love the system. Easy to use and works flawlessly. Also, love that I can control it with the app. Highly recommend." - Gregory Taylor

Smarter control

"I am very impressed with the Vivint system–the cameras are clearer and more powerful than what I had with the previous provider–and you can talk and hear through them! I love that I can do so much with my home through the app: ensure doors are locked, adjust my thermostat, see all my cameras, see the activities on the motion detectors, ensure there are no water leaks or fires. Truly an amazing system and gives me the full comfort that my home is secure. I love that the system knows when we are away and also handles the temperature saving energy and costs." - Stephanie S.

"Best Smart Home solution, bar none. I was reluctant to switch from ADT at first, but boy am I glad I did. The app is very intuitive, cameras are crisp and clear with no lag, alarm system is awesome giving me so many flexibilities. With the addition of the smart thermostats and smart door locks, my home is smarter than ever. I highly recommend the Vivint system." - Tenbit Daniel

"I have only had this app for about a month, and I am not sure how I made it all those other years without it! I love the ability to control my thermostat, view my cameras, and be notified when there is a package at my door. Being a new homeowner with deliveries several times a week (thanks to my wife), that feature alone is worth its weight in gold. I am interested to see what Vivint will introduce next. Thanks for a great product and app!" - Antonio R. 

vivint smart home app
Enjoy peace of mind all day every day with the Vivint app.

Peace of mind 

"I just love my Vivint system! I check my app all the time–I can't get enough. Thank you for helping me keep my family and home safe!" - Karla C., California 

"I feel my home is as protected as it could possibly be and I love using the mobile app to check my home cameras throughout the day. I am completely satisfied with my Vivint home security experience." -David P., New Mexico

"Having Vivint as my security provider for my home was the best choice I made in years. No longer worrying about being attached to a phone line, having more control of my home, and allowing me to check on my home and cameras while I am away has been a relief." - Dawn N., Florida

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Why you'll love the Vivint app 

So what makes the Vivint app the best? It has the features you need to not only control your home but to stay connected to it as well:

  • Complete control from one app. Control your entire home automation and smart security system from a single app–including your thermostat, garage door, lights, and more–no matter where you are. 
  • System alerts on your phone. You'll get notifications straight to your phone, so you always know what's going on at home. 
  • Two-way talk feature. With the Vivint app, you can communicate with friends and family through the Indoor Camera or Doorbell Camera right from your phone.
  • View camera footage. You can view your security camera footage from anywhere directly from your Smart Home app as well.
  • Set up custom actions. Automate and personalize your system even further with custom routines. For example, you can automatically turn on your downstairs lights at a certain time or disarm your security system when you unlock your front door. 
  • Create multiple user accounts. Not only can you create different user accounts for everyone in the family, but you can also set limits and permissions for specific users (such as your teens).

You can do all of this and more with the Vivint app. The app lets you make the most of your Vivint system, giving you complete control of your home–and peace of mind–wherever you go. 

Want to see how the Vivint app can make life easier? Contact our Smart Home Pros today at 800.646.1469 for a free quote.

Get a free quote today.

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481.8630.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts, and prerecorded messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.