one connected system

A smart home hub that connects everything

The Vivint Smart Hub is what makes everything work together. This intuitive smart panel seamlessly connects your smart home products and bundles your controls on a single platform.

Two-Way Talk

Get support right
through the
control panel

Speak to Vivint monitoring anytime, day or night, with the smart panel’s convenient two-way talk. Our specialists are always ready to assist and will contact first responders when you can’t.

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Manage your entire smart home from the Smart Hub

View of system armed away on Smart Hub
smart locks

Lock up and head out with one-touch leaving

Just one tap on the Smart Hub lets you lock your doors, turn off the lights, adjust the thermostat, and arm your system. If you’re leaving, it’ll count down so you have time to walk out the door. Vivint home automation makes it easy to keep home secure.

View of system cooling to 72 in 20 minutes on Smart Hub
smart thermostat

Adjust the temperature anytime

With the Smart Thermostat, you can lower the heat from home or turn on the air conditioning while you’re away—all from the same platform. The Smart Hub connects to the Vivint app, so you can adjust the temperature whenever and wherever you want.

View of system disarmed, all doors locked, garage doors closed on Smart Hub
garage door control

Delivered directly to your garage

When deliveries arrive, use your Smart Hub and Doorbell Camera to greet delivery people, open the garage door with the Garage Door Opener, and tell them to place packages inside. Close the door, and know your package will stay safe.

View of kids talking through Indoor Camera on Smart Hub
indoor camera

See what your camera sees

The Vivint Indoor Camera automatically starts recording when motion is detected, making it easy to watch live footage of your kids playing in another room, chat with them through the Smart Hub, or share clips of your pets from the panel.

View of system armed away and front and back doors locked on Smart Hub
alarm panel

Arm and disarm your system with ease

Your entire Vivint alarm system is connected to the Smart Hub. Easily arm and disarm your system, check alarms, and speak to our 24/7 customer support team from one screen on the hub.

Smart Hub Specs

COLOR
White
SIZE
5.7” h x 8.1” w x 0.9” d
POWER USAGE
12 VDC / 1.5A; backup battery powers device for at least 24 hours
TOUCH SCREEN
7" with 1280 x 800 resolution and capacitive multi-touch
AUDIO
Built-in speaker and microphone, supporting 2-way voice
SIREN LEVEL
100 dB
COMMUNICATION RADIOS
WiFi, Z-Wave, 345 MHz
CONNECTIVITY
Dual band 802.11 b/g/n WiFi LTE cellular module
PROTECTION PLAN
The Vivint Protection Plan* (VPP) offers ongoing support and coverage when you invest in a Vivint system.
SKU
VS-SH2000-C00
GTIN
198715312256

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system today

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Smart Hub

The center of your smart home

Full control

Smart home control on one platform with Smart Hub and Vivint app integration

Always connected

With cellular radio and backup battery

Two-way talk

See and speak with visitors at your door through the touch display

Single hub

The Smart Hub gives you one connection to all your smart home products

Quick emergency assistance

2-way talk with 24/7 Monitoring with the touch of a button

Lock up easily

Lock doors, control garage door and arm system right from the home screen

Watch live video

View live and recorded video from any connected camera

Everything works together

Set up customized actions to make your system work for you

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dependable protection

Online, all the time

A backup battery and encrypted cellular connection means your Smart Hub is always on, your information is protected, and you’ll never miss an alarm.

A Safer Home

Complete control with a smart home hub

Easily monitor home with video footage from all of your security cameras, see who’s at your door, or press the Smart Hub’s panic button for help in an emergency.

Home security companies

See how Vivint compares to the competition.

(last updated October 2024)

24/7 security monitoring with 2-way talk through panel Yes Yes No No Yes
Cameras use light and sound to deter crime Yes No No No No
Doorbell detects and protects packages Yes No No No No
Professional installation from experts on staff Yes Yes Yes No Yes
Products designed/developed in-house Yes No Yes Yes No
60 month interest-free financing Yes Yes No No No

Frequently asked smart hub questions

What is a smart hub?

The Vivint Smart Hub is the central control panel for your Vivint system. It enables you to control your entire home from one single touchscreen on your wall. In addition, the Vivint Smart Hub lets you see camera feeds and easily connect with Vivint’s 24/7 in-house professional monitoring specialists. Whether you need to communicate with emergency responders or with visitors on your porch, you can do it all right from the Vivint Smart Hub. 
 

Learn more about the Vivint Smart Hub

How does a smart home hub work?

The Vivint Smart Hub is LTE cellular-connected and also uses encrypted Wi-Fi to connect your entire system and give you complete control. If there’s a power outage, there’s no need to worry, the hub also has 24-hour battery backup.

Learn more about how a connected security system keeps your home safe and secure.

Is a smart hub necessary?

Yes, the Vivint Smart Hub is necessary to control your entire Vivint system—it’s the brains of your smart home. 

At Vivint, we provide you with a smart home and not just several smart home products that operate independently on different apps. The Vivint Smart Hub brings together all of your devices to function as part of one ecosystem. Read more about why a smart hub is an essential component of a smart home security system. 

ONE STOP SHOP
Vivint made, pro installed

We design and build our family of products in-house and our Smart Home Pros take care of home automation installation to ensure your devices connect and work together seamlessly.

SUPPORT AND CARE
In your corner, every step

Once your system’s up and running, we provide ongoing service support. And our monitoring team is available 24/7 to respond to alarms and help in an emergency.

Combine products for even more benefits

Smoke detector installed on ceiling and product image in bottom right corner

Protect against every problem

Vivint safety alarms communicate with your Smart Hub directly, alerting our 24/7 monitoring team if sensors are tripped or danger is detected. We’ll send emergency personnel if needed, ensuring you’re always taken care of.

A Vivint customer service agent with headphone at a call center

Contacting us is easy

Our award-winning monitoring team is always close by with the Smart Hub’s two-way talk feature. Contact them with just the touch of a button, anytime you need help.

Vivint Outdoor Camera Pro installed outside with view of fence and product image in bottom right corner

Smarter detection, constant connection

The Outdoor Camera Pro is always on duty. It knows the difference between people, pets, and cars, so you only get important notifications. If there’s an emergency, our team of monitoring specialists is just one touch away on your Smart Hub.

Customer reviews

Real smart hub reviews tell the true Vivint story

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