HIGHLIGHTS
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Your smart home command center
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Sleek, customizable interface
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Live video notifications
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Quick emergency assistance
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Always connected
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Place it on your wall or tabletop
MAKE IT YOURS.
CUSTOMIZE YOUR VIVINT SYSTEM TODAY.
Got questions? Reach out, or skip the form and call 844.481.8630
PART OF ONE
SEAMLESSLY
CONNECTED SYSTEM
One system. One home. One app. Having a connected system means you can
smart home conveniently and protect everything.
WHY CHOOSE THE SMART HUB PRO 2
See what sets it apart
What is a smart home hub?
A smart home hub is the command center for your security system and automation devices. The Vivint Smart Hub lets you view cameras, talk to visitors, and connect instantly with Vivint’s 24/7 monitoring team.
How does a smart hub work?
The Vivint Smart Hub keeps you connected with LTE and encrypted Wi-Fi. Even in a power outage, its 24-hour battery backup has you covered.
Should I upgrade from my current panel to the new Smart Hub Pro?
Yes. If you have a GoControl or SkyControl panel, upgrading to Smart Hub Pro lets you access the latest Vivint smart home technologies, including the Outdoor Camera Pro, Doorbell Camera Pro, and Indoor Camera Pro. If you already have a Smart Hub, the upgrade provides improved connectivity and flexibility to add new products in the future.
Do I need a smoke/CO detector if the Smart Hub Pro has built-in smoke and CO monitoring?
Yes. The Smart Hub Pro monitors for your existing smoke and CO alarms—it does not replace them.
Can I have multiple Smart Hub Pros in my home?
No. Each home can have only one Smart Hub (Smart Hub or Smart Hub Pro) per system.
Why do I need a smart hub?
The Vivint Smart Hub is necessary to control your entire Vivint system—it’s the brains of your smart home. At Vivint, we provide you with a smart home and not just several smart home products that operate independently on different apps. The Vivint Smart Hub brings together all of your devices to function as part of one ecosystem.
What can I monitor with a smart hub?
The Smart Hub lets you monitor and control every part of your Vivint system from one screen. Check the status of all your cameras and motion sensors, view live and recorded video, and manage smart locks, lights, and thermostats. Because all devices are connected through the Hub, you can create custom routines so you don’t have to manually check everything before you go to bed or head out. The Smart Hub will also keep you informed of activity in your home with the siren, chimes, and voice alerts.
Why should I choose Vivint's Smart Hub over another brand?
The Vivint Smart Hub is an intuitive, all-in-one product that combines smart home control with professional-grade security. It’s the only smart hub that has Emergency Two-Way talk, so you can speak with our 24/7 monitoring team and emergency responders directly. It seamlessly connects with your cameras, locks, lights, and thermostats, giving you full control from one place. Plus, it features cellular and battery backup to keep your system running during outages. With automatic updates and an easy-to-use interface, it’s built to grow with your smart home and keep you protected without the hassle.
| Feature |
Logo
|
Competitors |
|---|---|---|
| Smart home + security on one screen | Yes | No |
| Live camera video on the main hub/display | Yes | No |
| Two-way talk through cameras | Yes | No |
| Direct two-way talk with monitoring | Yes | No |
| Always-on touchscreen | Yes | No |
| Customizable dashboard | Yes | No |
| Built-in cellular backup | Yes | Yes |
| Built-in battery backup | Yes | Yes |
| Modern, easy-to-use design | Yes | No |
(As of June 2026)
Smart Hub Pro 2 Specs
MODEL NUMBER
VS-SHP200-001
COLOR
White
WEIGHT
2.7 lbs
DIMENSIONS
9.0 × 6.25 × 0.9 in / 228.6 × 158.75 × 22.86 mm
POWER USAGE
12 VDC / 2.0A; backup battery powers for 24 hours
TOUCH SCREEN
7" LCD with 1024 x 600 resolution and multi-touch
AUDIO
Built-in speaker and microphone, 2-way device
SIREN LEVEL
100 dB
COMMUNICATION RADIOS
Dual Band WiFi
MOUNTING METHOD
Wall or tabletop, professionally installed
smart hub pro
FEATURE HIGHLIGHTS
Always-ready command center
Control, monitor, and get help—all from one hub.
Complete connection
Stay online through outages with cellular and battery backup.
Intuitive touchscreen control
Clean, customizable, and easy to use.
Place it where you live
Mount your hub on a wall or set it on a table—wherever life happens.
Real-time video notifications
Live views, when and where you need them.
Easy for everyone
Simple for kids, guests, and babysitters.
Fast emergency support
Instant access to our award-winning 24/7 monitoring team.
Live video & two-way talk
View live feeds and talk directly through the hub.
MAKE IT YOURS.
CUSTOMIZE YOUR VIVINT SYSTEM TODAY.
Got questions? Reach out, or skip the form and call 844.481.8630
Customer Reviews
JOHN DUPUIS
Jul 9, 2026
Judah explained every in detail to us.
Judah explained every in detail to us.
Laura Juliana Holguin
Jul 9, 2026
Since I contacted to used Vivint…
Since I contacted to used Vivint services makes me feel welcome and staff / technician where great
SULEM MONDRAGON
Jul 9, 2026
She solved my problem
She solved my problem; she was attentive and patient.”
Lance Savage
Jul 9, 2026
Rob was great he explained everything…
Rob was great he explained everything pretty good. The set up was little sloppy the tech was cool just left a big mess wood chips from lock install 8n front door and the lock was installed uneven as well as the camera. I think it could have been done better. However it is a nice setup just looked rushed. Also there is a device in my garage is not mounted in the wall. It just looks shabby.
Gina Kinnamon
Jul 9, 2026
Excellent representative
Excellent representative, professional and knowledgeable
Terrylynn James
Jul 9, 2026
What made my experience great
What made my experience great, I appreciate the support and the clear explanation 👍. I also appreciate the patience and safety. Keep doing great work.
David Jennings
Jul 9, 2026
I have it a four because you can’t put…
I have it a four because you can’t put cameras on the garage
Rated 4 out of 5 based on
63,849 reviews on
63,849 reviews on
