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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including calls, texts, emails, and voice messages delivered using automated dialing systems, prerecorded or artificial voice, and AI-enabled technologies (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

maurice Wells

Oct 25, 2026

Modern day technology and easy to understand.

Love, Love, Love it!

Melvin West

Oct 25, 2026

It worked

It's good very good

LEPERTHIA F JENKINS

Oct 25, 2026

Great Security Products!

Great Security Products!

Michael Moye Deleon

Oct 25, 2026

I really enjoy service with Vivint

I really enjoy service with Vivint

BENJAMIN BATTLES

Oct 25, 2026

The contractor was very helpful answering all my questions giving a lightest poi available

Top.notch5stars

Kellie

Oct 25, 2026

Install went well

Install went well

Willie Hooks Jr

Oct 25, 2026

Speed and timing

Speed and timing, plus a very knowledgeable technician.

Nickolaus

Oct 25, 2026

Vivint Service is Worth Your Time

What made my experience "great" was a few things. The installer "Joe" was very knowledgeable about the product. The installation was done neatly and in a very organized manner. The installer had respect for our home and space. The installer explained after he finished how we would be using the doorbell and the themostat. He had a very pleasant attitude and showed he cared about his job and what how he. made the customer feel the company wanted us to be well serviced. I will recommend this company to others due to all of this.

CATHYANN WINBUSH

Oct 24, 2026

Installation was performed…

Installation was performed professionally. Associate knew what he was doing and was able to answer questions that I had.

Kendra Swift

Oct 24, 2026

Our service pro was AMAZING!

10/10 experience and our service pro was super professional, friendly and knowledgeable.

Janice King

Oct 24, 2026

The man that installed equipment did…

The man that installed equipment did not explain very well how to access info from phone,

Scott Kennington

Oct 24, 2026

install went smooth

vivint tech came right on time and had the doorbell and cameras working in about an hour

Henry Burton

Oct 23, 2026

Anthony Gardner who was the Vivint…

Anthony Gardner who was the Vivint technician who installed my alarm. He is an amazing young man who is thorough, patient, well verse with your processes. He deserves an accommodation and a possible raise. Kudos to this young man who takes his job serious. Henry & Dr. Sarah Burton

Barbara Bryant

Oct 23, 2026

Review of Vivint Technician Installation

The technician was professional, courteous, he made sure I completely understand the process, and everything went very smoothly.

TERESA NARANJO

Oct 23, 2026

great customer care

Everything was great.

Jeremy Johnson

Oct 23, 2026

Not a care in the world feel safe n…

Not a car3 in the world feel safe n proceted

Richard Tavai

Oct 23, 2026

Luis

Luis, made the contract easy to understand and explained the use of the equipment thoroughly.

KIRT DIGGS

Oct 23, 2026

The installer NOE explained everything…

The installer NOE explained everything in detail from product to installation!

Kysha Lewis

Oct 23, 2026

My technician had impeccable customer…

My technician had impeccable customer service and even followed up with us to make sure the system was working as expected and to see if we had any additional questions or concerns.

Joseph Vann

Oct 23, 2026

The installer was great( Tom).He was…

The installer was great( Tom).He was very professional.

Naporsha Dabney

Oct 23, 2026

My first home

Chris was top tier, very knowledgeable, professional, & efficient. This is my first home & I feel well protected!

Kelsey Goodson

Oct 23, 2026

Good work but not 100% complete

All was completed however the wiring was not covered. The technician stated that he would return to cover and conceal all wires but has not.

Tasha Gee

Oct 23, 2026

I like it a lot but it does freeze up…

I like it a lot but it does freeze up from time to time

Edward Scala

Oct 23, 2026

Great people to deal with met all our…

Great people to deal with met all our needs

Barbara Avent

Oct 22, 2026

My experience was great the tech I had…

My experience was great the tech I had Kay Penilton did an amazing job and her expertise and explanation of how the system works was top tier Im excited to use Vivint!

Cedric Halton

Oct 22, 2026

Everything is going good

Everything is going good

Arza Gardner

Oct 22, 2026

New Customer

Professional and thorough description of the services provided. Patiently responding to all our questions and made sure the system was installed correctly.

Cynthia Nelson

Oct 22, 2026

So far so good

So far so good. Love the extra security.

Kirk Foster

Oct 22, 2026

I very happy with the move so far three…

I very happy with the move so far three weeks in

customer Gabriel O

Oct 21, 2026

The Tech person was very respectful

The Tech person was very respectful, friendly and installed everything in a timely manner, we are very satisfied with the service we received.

Charles Hall

Oct 21, 2026

It would be nice that Vivint would…

It would be nice that Vivint would replace signs about every 10 years at no cost.

Alhassan

Oct 21, 2026

THE TECHNICIAN IS VERY KNOWLEDGEABLE…

THE TECHNICIAN IS VERY KNOWLEDGEABLE AND VERY PROFESSIONAL

CARMELA ALLEN

Oct 21, 2026

Austin

Austin was the best. Yes I will definitely recommend Vivint to a friend and family. He was friendly and patient with me. He did an installation.

GLADYS CHAPA

Oct 21, 2026

I feel more secure and confident at…

I feel more secure and confident at home and outside of home since the ring camera was installed. The person who did the job demonstrated his professionalism, respect and empathy. Thank you

Ting Lee

Oct 21, 2026

Overall wonderful experience

Attentive sales rep, great installation technician.

Spiker Helms

Oct 21, 2026

The service and the attention to…

The service and the attention to answering my questions about the system.

James Jepsen

Oct 21, 2026

The install left a couple holes in the…

The install left a couple holes in the wall with ugly cords that I now have to deal with. This was not what I was told so it is going to be a repair issue now. Other than that the products are great, the coverage is great the hub works well, and the app does too. Much better than blink or ring.

Joyce Agobi

Oct 21, 2026

Very first on everything

Very first on everything

Marisol

Oct 21, 2026

Jason

Jason, the tech was wonderful! Very informative and was patient answering any and all questions I had. Would highly recommend him! The equipment itself is great! No issues whatsoever, completely satisfied!

ROBBIN HARRIS

Oct 21, 2026

The representative who installed my…

The representative who installed my thermostat was very nice and professional. What I didnt appreciate after he left to see on my flooring. After drilling into wall to install thermostat all the stuff from wall was on my floor and in front of my house on the yard he lft a empty box. I had to sweep and clean my floor and go out and pick up the box in the yard. Overall everything went well

Nate Boone

Oct 21, 2026

Excellent technicians who knew exactly…

Excellent technicians who knew exactly what to do even with strange configurations the house gave them. Product is amazing and very easy to use.

JESUS DAVILA

Oct 21, 2026

They respond promptly and guide me thru…

They respond promptly and guide me thru all the process to turn my heater on.

customer

Oct 21, 2026

Great customer service .Installer did an awesome job

Sales and service did an excellent job

Marki B

Oct 21, 2026

The Installer was exceptional!

The Installer was exceptional. He was very knowledgeable about everything. Very helpful, and was prepared to answer all my questions. I also have a good, really good price for 6 months.

Len

Oct 21, 2026

Happy customer

Scheduled me right away! Technician was prompt communicating everything and gave really good recommendations!

Niki Dorn

Oct 21, 2026

The technician was very helpful and…

The technician was very helpful and efficient.

Sandra

Oct 21, 2026

Representatives and technicians were…

Representatives and technicians were all professional. Provided excellent service and answered all my questions.

Raquel Esqueda

Oct 21, 2026

The technician was very kind and…

The technician was very kind and professional.

Rated 4 out of 5 based on
68,098 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.