PPC | 2023 - Family Landing | hero 1600

Transfer Your Vivint Service to a New Home

Don't leave your protection behind

Transfer your Vivint system to your new home with step-by-step support. We'll walk you through how to easily remove your equipment and safely take it when you move.

If you require further help uninstalling your equipment, give us a call. We’re here to assist you.

844.481.8630
Chat with us Chat with us

How assisted move works

  1. Call our Customer Moves department. They’ll help you add your new monitoring address so your protection follows you where you go.

  2. If you know your move-in date, schedule installation prior to removing your equipment, which ensures your system removal and setup go as smoothly as possible.

  3. The Customer Moves department will make sure your panel is unregistered to prevent the alarm from dispatching services during the removal.

To uninstall your system, check out the self-pull instructions for step-by-step guidance. If you prefer to have a technician do it for you, feel free to give us a call to schedule a professional removal. We're here to help.

844.481.8630

Just moved into a home with a Vivint system?

Congratulations! You're on the fast track to a secure, efficient, automated living space,

saving you both time and money. Here's how to get your Vivint system up and running:

  • STEP 1
    Give us a call.

    Call 844-856-2725 and we’ll assess the system status to determine next steps.

  • STEP 2
    We’ll take care of everything.

    Our experts will confirm your system is up to date, functioning smoothly, and fully operational.

  • STEP 3
    Tailor your system

    to your needs.

    Our specialists can help you personalize and select additional products to build your perfect security system based on your needs.

  • STEP 4
    Set an appointment.

    We’ll discuss and provide flexible appointment dates for professional installation when it’s convenient for you. Have more questions about moving into a home with an existing Vivint system? Check out our guide for all the details.

What equipment do I get in my new home?

You can add equipment to your system at the time of installation—additional charges apply for any new or upgraded equipment. If you're moving into a new home, your Smart Home Pro will install and set up your system during your scheduled appointment.

What will this cost me?

Monthly rates are determined by the package and equipment you choose. Give us a call for more details.

Every circumstance, covered

  • Three people sitting in their military uniforms
    Moves for military customers

    If you are an active service member moving to a new home, please contact us for options on getting your system moved. 

    Learn more Learn more
  • a person using Vivint window sensor
    Get paid for referring new customers

    Referring the new homeowner of your old home to our Vivint Sales Team with your referral code could make you eligible for a referral credit.

    Call us to learn more Call us to learn more
    Chat with us Chat with us
  • Mom and two young kids walking out of house towards a car
    Temporarily postpone reinstallation

    If you're between residences, we’ll remove your system and you hang onto it until you're resettled. To see if you qualify, be sure to contact us before you lose access to your current home.

Ready to get started?

Two weeks prior to your move, give us a call at 844.481.8630

844.481.8630
Chat with us Chat with us

Frequently asked questions
about moving your system

How do I move my Vivint system to a new home?

Moving with Vivint is simple. Schedule a move appointment. Remove equipment from your current home, or schedule professional removal with Vivint. We’ll install your equipment in your new home and make sure your system connects and works like it should. Additional equipment can be added during installation if needed.

How long does it take to move my system?

Move appointments vary based on the size of your system and your new home's setup. Your Smart Home Pro will handle installation, testing, and setup to help ensure everything is working properly before they leave.

What equipment should I take with me?

Most Vivint equipment can move with you, including your control panel, cameras, smart locks, thermostats, and other smart home devices. Some equipment may need to be replaced or upgraded depending on your new home's needs. A Smart Home Pro can help determine the best setup for your new space.

You may also like
Family packing boxes to prepare for a move.

Home Security

Just Moved? Now's the Time to Consider a Security System

Moving to a new home and new neighborhood is the perfect opportunity to install a home security system to protect your investment.

Jun. 02, 2026
Couple packing moving boxes.

Home & Family

How to Pack Your House for a Move: 9 Tips

One of the most complicated parts of moving? Packing. Use these 9 packing tips to reduce stress and make your move more successful.

Apr. 16, 2026
Couple moving a couch.

Home & Family

4 Simple Tips to Make Moving Easier 

Moving can be overwhelming, but it doesn't have to be. Keep these packing and moving tips in mind as you start planning a move.

May. 20, 2026
couple packing boxes in preparation of a move.

Home & Family

How to Move Across the Country: Everything You Need to Know

The best way to move across the country is to be prepared with a moving checklist. A little preparation before your move can make all the difference.

May. 07, 2026
Summary Content
Just Moved? Now's the Time to Consider a Security System
How to Pack Your House for a Move: 9 Tips
4 Simple Tips to Make Moving Easier 
How to Move Across the Country: Everything You Need to Know

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.

Professional Installation

$199 FREE

No guesswork. No DIY. Our pros install and optimize your system so it works exactly as it should.

We’ll walk you through your system and app, so you’re confident using it from day one.

We ensure every device in your Vivint system connects and works seamlessly together.

We test every device and back you up with expert support long after install.

Don’t lift a finger. Just schedule professional installation when it’s convenient for you.

Not sure what you need? We’ll help tailor your setup on install day with any added products.

All Vivint security system purchases include professional installation

Pay at your own pace,
from 0% interest

We offer flexible financing options based on your order size, with terms up to 36 months at 0% interest. Checking your eligibility will not impact your credit score.

Pay in 4 - available on any order

  • 12 months@ 0% -$299+
  • 18 months@ 0% -$599+
  • 24 months@ 0% -$999+
  • 36 months @ 0% -$1,499+
Vivint 24/7 Professional Monitoring

Starting at $44.99/mo

Whether it’s a break-in or fire, we respond to every critical alarm type—so you’re always covered.

When seconds count, talk to us right through the panel—we’ll dispatch first responders for you.

Smoke, motion, glass break—whatever the danger, it’s detected instantly for quick action.

Get real-time alerts on your phone or Smart Hub so you stay informed and in control.

We’re always on—and your system always works with built-in cellular and 24-hr. battery.

Cancel false alarms quickly from your phone or panel while we verify and keep you covered.

All Vivint security system purchases include required 24/7 monitoring

Vivint 24/7 Professional Monitoring

Starting at $24.99/mo

Potential break-in? We have you covered—our professionals respond to every critical alarm.

When seconds count, we’ll give you a call—we’ll even dispatch first responders if we can’t reach you.

Unexpected movement or entry breached—whatever the threat, it’s detected instantly for quick action.

Get real-time alerts in the app on your smartphone so you stay informed and in control—from anywhere.

We’re always on and ready to help—and your system always works with built-in cellular and 4-hr. battery.

If an alarm is triggered, we’ll call to make sure everything’s OK. False alarm? Just give us the all clear.

All Vivint security system purchases include required 24/7 monitoring