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Get a new system for your new home

Make your new home truly unique by incorporating our smart home products and technology into a personalized system just for you.*


*Offer details ›

What do I do with my existing equipment?

Leave your old system behind:

  • Leave your equipment behind and transform it into a smart home. We'll assist in setting up customized services at your new place to suit your needs. Let's make your move hassle-free and high-tech.

Take your old system with you:

  • To uninstall your system, check out the self-pull instructions for step-by-step guidance. If you prefer to have a technician do it for you, feel free to give us a call to schedule a professional removal. We're here to help.

What will this cost me?

Monthly rates are determined by the package and equipment you choose. Give us a call for more details.

Ready to get started?

Two weeks prior to your move, give us a call at 844.481.8630

Every circumstance, covered

  • Three people sitting in their military uniforms
    Moves for military customers

    If you are an active service member moving to a new home, please contact us for options on getting your system moved. 

  • a person using Vivint window sensor
    Get paid for referring new customers

    Referring the new homeowner of your old home to our Vivint Sales Team with your referral code could make you eligible for a referral credit.

  • Mom and two young kids walking out of house towards a car
    Temporarily postpone reinstallation

    If you're between residences, we’ll remove your system and you hang onto it until you're resettled. To see if you qualify, be sure to contact us before you lose access to your current home.

Frequently asked questions
about moving your system

Ok, I think I know which moving plan works for me. Now what?

Two weeks prior to your move, give us a call! We will set up your removal and/or installation appointments.

Why do I need to call before I lose access to my current residence?

Depending on which system you currently have, and which move plan you choose, you may need to take some parts of your system with you to your new home.

How long does it take to remove my system?

If you choose to have it professionally removed, it can take anywhere from 1-2 hours once the technician arrives. Please keep this in mind when scheduling your appointment. If you choose to remove it yourself, depending on what you are taking with you, it can take anywhere from 20 minutes to a couple of hours.

What if I am between homes for a period of time?

If you find yourself in transition between homes for a brief period, do not worry. Our Deferment Policy lets you easily pause your service until you are all settled in again. Give us a call to see if you are eligible and to learn more about how it works. We are here to help!

How long does it take to install a system in my new home?

Both new installs and re-installations take approximately 3 hours. Please keep this in mind when scheduling your appointment.

Are there any necessary requirements for my new home?

Yes! Please make sure your new home has power at the time of installation. If you’re having cameras installed, please also be sure an internet connection is setup prior to installation.

How can I find out if Vivint offers service at my new home location?

We provide service in all 50 states and can confirm by checking your address. Give us a call to find out more details.

Plug-in items include: Ping cameras, key fobs, panic pendants, Amazon Echo, Google Home, Smart Drive, Vivint router, lamp/small appliance modules, etc.

Starter equipment includes four door/window sensors and your choice of a smoke detector, motion sensor, or glass break sensor.

*Credit check and pass required for this moves option. If you do not pass the credit check, you have the opportunity to pay $149 to have the system pulled from the current residence and $149 to have the system professionally re-installed at the new residence. Customers moving within or to Canada do not qualify for this option. This moves policy is effective as of 4/23/2018.

*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.