What do I do with my equipment?
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Easy transfer
Once we remove the equipment, you bring all the parts of your current smart home system with you to your new home then leave installation to us.
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Easy replacements
We'll replace up to three of the following items if they were installed by Vivint at your previous home: door locks, thermostats, doorbell camera.
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Upgrade as needed
If you're interested in upgrading to the latest products, you can purchase them when your system is installed. Additional charges will apply.*
*Offer details
Every circumstance, covered
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Moves for military customers
If you are an active service member moving to a new home, please contact us for options on getting your system moved.
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Get paid for referring new customers
If the new residents activate the system in your old home, or install a new one after you leave, you could be eligible for a referral credit.
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Temporarily postpone reinstallation
If you're between residences, we’ll remove your system and you hang onto it until you're resettled. To see if you qualify, be sure to contact us before you lose access to your current home.