Skip to main content

5 Reasons a Monitored Alarm System Is Worth It

Mar 22, 2024|

If you’re in the market for a home security system, you’ve probably noticed the vast amount of choices available. From different types of equipment—such as security cameras and motion sensors—to tech requirements like Wi-Fi and Z-Wave compatibility, finding the right system can be daunting.

One crucial decision in picking a home security solution is whether to opt for alarm monitoring. A monitored security system, as the name implies, involves a professional monitoring service that keeps an eye on your home 24/7, offering peace of mind and enhanced security.

Wondering if security monitoring is a worthwhile investment? Read on for five compelling reasons why it’s definitely worth it.

vivint professional monitoring
Monitoring is a crucial component of any security system. Keep reading to learn why.

What is alarm monitoring?

A monitored alarm system is under the constant care of a professional monitoring center. When an alarm is triggered, the monitoring center is promptly notified. They’ll then contact you to verify the situation. If no one responds or they confirm an emergency, they’ll call the appropriate authorities or emergency services on your behalf.

With a home security system from Vivint, your home benefits from award-winning professional monitoring. And with our Smart Hub’s two-way talk feature, you can reach our alarm monitoring service and support specialists with the touch of a button.

Let’s be neighbors.

Subscribe to our weekly newsletter for more smart tips.

Monitored vs. self-monitored alarm systems

Home alarm systems fall into two categories: monitored and self-monitored.

Monitored alarm systems are cared for by a professional monitoring company, providing comprehensive surveillance and emergency response services. When an alarm is triggered in a monitored system, the signal is instantly relayed to the monitoring center. Trained professionals at the center assess the situation and, if necessary, contact emergency services.

One key aspect of monitored systems is the fee associated with these services. This fee typically covers continuous monitoring, professional assessment when an alarm is tripped, and the peace of mind that comes with knowing experts are looking after your home. While the cost can vary depending on the alarm company and the monitoring plan, it’s an investment in a reliable security solution.

In contrast, self-monitored alarm systems are typically more budget-friendly, as they don’t have monitoring fees. These systems rely on the homeowner to monitor alerts through a smartphone app or other means. When the system detects an intrusion or emergency, it sends a notification directly to the homeowner, rather than to the homeowner and a security company, and the homeowner must then decide whether to contact emergency services. This can be tricky if an alarm is triggered when you are away from home.

While DIY security solutions may seem appealing due to lower upfront costs, the benefits of a professionally monitored system—such as 24/7 monitoring, rapid emergency response, and reduced false alarms—often justify the fee for many homeowners.

vivint professional monitoring
With professional monitoring, you can rest easy knowing your home is always protected.

Benefits of alarm monitoring

Here are five reasons why a monitored alarm system is well worth it.

1. Enhanced convenience with real-time notifications

The primary advantage of professional monitoring is its convenience. In emergency situations like a break-in or a fire, your focus should be on ensuring the safety of yourself and your family.

A professionally monitored system lets you focus on getting to safety by automatically alerting emergency services on your behalf. This allows you to concentrate on managing the situation at hand without the added stress of having to contact emergency services.

Moreover, modern monitored systems are equipped with cutting-edge technology that provides real-time notifications and interactive features. For example, you can receive instant updates about any security alerts in your home with your smartphone from any location.

This immediate flow of information keeps you informed and in control, offering a seamless integration of convenience and security.

2. 24/7 professional monitoring and swift response times

With 24/7 professional monitoring, support specialists are ready to help whenever you need, ensuring security even when you’re asleep or away. In emergencies, time is of the essence, and professional monitoring centers are designed to react promptly.

These centers have trained personnel who quickly assess alerts and, if an actual emergency is detected, they ensure rapid communication with emergency responders. This efficiency in response can make a significant difference in minimizing damage and protecting safety.

3. Comprehensive emergency detection

Professional monitoring services are trained to help in emergencies like break-ins, fires, and medical emergencies.

Devices with smart home technology enhance this capability. For instance, when an alarm system is triggered, security professionals can reach out to determine if there is a false alarm or a genuine emergency, ensuring that help is dispatched only when truly needed. This is crucial in providing timely assistance.

4. Remote monitoring and advanced home automation

One of the standout features of a professional monitoring service is the ability to monitor your home remotely.

Imagine being on vacation and receiving a notification that your home alarm has been triggered. With remote access to your home’s security system, you can instantly view footage from indoor and outdoor cameras to assess the situation. At the same time, your monitoring service is also alerted and, based on your feedback, can take appropriate action, such as notifying local authorities.

vivint professional monitoring
Keep an eye on your home from anywhere with the Vivint app.

5. Peace of mind

The overarching benefit of a monitored alarm system is the peace of mind it offers. Knowing that your home and loved ones are safe—whether you’re present or miles away—brings a sense of security that is invaluable.

This peace of mind is often the deciding factor for many homeowners when considering the investment in a monitored security system. It assures that your property isn’t just protected but also monitored for any potential threats, making it a worthwhile investment for your family’s safety and your own peace of mind.

Monitored alarm FAQ

Here are some of the most common questions we receive about monitored alarm systems.

How do monitored systems handle false alarms?

False alarms can be a concern for many homeowners. Professional monitoring services are equipped to quickly determine whether an alarm is a false alarm or a genuine emergency.

Many systems integrate verification technologies, such as video verification, to assess the situation before contacting emergency services. This approach reduces unnecessary emergency dispatches and provides a more accurate response to potential threats.

What are the benefits of including video monitoring?

Video monitoring adds an extra layer of security to your home alarm system. With cameras integrated into your security setup, the monitoring center can work with you to visually verify what is happening at your property.

This feature is particularly useful for outdoor surveillance, deterring potential intruders, and providing visual evidence in case of theft or vandalism. Video monitoring also allows you to remotely check in on your property through live feeds via a smartphone or computer.

Can monitored systems integrate with smart home devices?

Yes, many modern monitored alarm systems can integrate with a range of smart home devices. This includes smart thermostats, lighting controls, and smart locks.

Integration with home automation not only enhances security but also offers convenience, allowing you to control various aspects of your home remotely. Some systems also support voice commands through platforms like Amazon Alexa or Google Assistant, making it easier to manage security settings.

Can I monitor my own alarm system?

You can monitor your own system through notifications you receive on your smartphone. However, doing so often means you don’t have the same fast response time and attention you would receive from professional monitoring.

If you're not near your phone or are in an area where you don't have service, you may not receive timely notifications and be able to respond to them.

Who is the best alarm monitoring company?

All Vivint systems have 24/7 professional monitoring. If your alarm goes off when you’re at work, on vacation, or away from home, the monitoring company will dispatch emergency personnel to your home.

And if you’re home and an emergency occurs, we’ll take care of contacting authorities so you can get yourself and your loved ones to safety. Vivint truly provides best-in-class monitoring to protect your home and family.

Top 5 Security Essentials Ebook

Download our guide to home security.

Home is everything, so protect it. In this free guide you’ll find the information you need to create a safer, more secure home with the added convenience and comfort that come with smart automation.

Monitor your home with Vivint today

Alarm monitoring is important for keeping your home safe. It means you have backup when an alarm is triggered. This kind of 24/7 monitoring can make a difference in how quickly help arrives when you need it most.

But why stop at just alarm monitoring? Vivint provides a complete smart home security systems designed to protect and streamline your home’s safety. In addition to security services like alarm monitoring, Vivint offers advanced technology like security camera systems, including doorbell cameras, motion sensors, and safety alarms.

These let you keep an eye on things at home, even when you’re not there. You can see who’s at your door via video doorbell or get alerted if there’s unexpected movement around your house with the motion detectors.

Learn how Vivint can bring you greater peace of mind today with a free quote. Give us a call at 800.646.1469.

Get a free quote today.

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481.8630.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts, and prerecorded messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.