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Home automation companies
See how Vivint compares to the competition.
| Feature |
Logo
|
Competitors |
|---|---|---|
| 24/7 security monitoring with 2-way talk through panel | Yes | No |
| Cameras use vision based AI and automated light/sound to deter crime | Yes | No |
| Doorbell detects and protects packages | Yes | No |
| Professional installation from experts on staff | Yes | Yes |
| Products designed/developed in-house | Yes | No |
| 60 month interest-free financing | Yes | No |
(As of June 2026)
VIVINT SMART HOME PRODUCTS
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Customer reviews
Real customer reviews tell the true Vivint story.
Deidra Mccarty
Aug 13, 2026
The installer was outstanding
The installer was outstanding. I am on Oxygen and have some physical difficulties. He understood and was very gracious in terms of explaining everything to me. A sales person was also very diligent and when I text him with a question, he responded right away.
Thomas Baskin
Aug 13, 2026
The sales rep explained the entire…
The sales rep explained the entire system and I did not feel pressured to purchase anything. He also stopped by a few days after the install to make sure we were satisfied with our system and knew how to use it.
Willie Mae Forbes
Aug 13, 2026
I am new to Vivint so have been good
I am new to Vivint so have been good
Mr. Mason
Aug 13, 2026
The salesman Bryce from the start of me…
The salesman Bryce from the start of me inquiring about service explained everything clearly about the company and service. Eric the serviceman that installed my system was professional and provided exceptional customer service. Had a minor delay in previous scheduled installation day, but the schedule department reached out immediately to inform me and rescheduled me within a 2 day time frame.
FELIPE CORTES
Aug 13, 2026
YesWas there on time
Was there on time, professional installation and went over instructions
Sharon Vanmarter
Aug 13, 2026
Knowledgeable rep (Cole)great…
Knowledgeable rep (Cole)great explanations, quick and succinct. It was a pleasure.
Keith Johnson
Aug 13, 2026
Nice personality walk me through step…
Nice personality walk me through step back step and did the job in a quick respectful fashion. Thanks again, Josiah.
Andre Silas
Aug 13, 2026
Dalvin was the GUY!!
Dalvin was the GUY!!! He did an amazing job getting everything setup and teaching how to utilize the system. I will recommend him to anyone looking for security installation services!!
Monica Hernandez
Aug 13, 2026
Luke sat with us and explained…
Luke sat with us and explained everything. He's a great gentleman Colton (i think) did an Amazing job at installing everything, made it to were wires were hidden. I appreciate yall.
Doug Grinstead
Aug 13, 2026
All employees were very nice and…
All employees were very nice and explained the system thoroughly.
Victor Casillas
Aug 13, 2026
Good service .honesty.explain…
Good service .honesty.explain everything clearly.service good
Catherine Castro
Aug 13, 2026
Very pleased with the whole experience
Very pleased with the whole experience. The installment went smooth. The staff were very pleasant and knowledgeable.
Karen Burgess
Aug 13, 2026
The agent was very friendly and…
The agent was very friendly and helpful. She cleared my confusion about the system and told me exactly how to resolve the issue.
Julia Beasley
Aug 13, 2026
Service install was quick
Service install was quick, informative, and professional.
Anthony Holmes
Aug 13, 2026
There I did it
I’m trying to be nice and do this damn survey, but it keeps making me write more
Brenda Berry
Aug 13, 2026
Interacting with and a through overview…
Interacting with and a through overview of everything I purchased with very professional individuals made the experience less stressful.
Brad Jervis Jr
Aug 13, 2026
Great customer service
Great customer service. Knowledgeable. Fast and friendly techs willing to go the extra mile!
LINDA
Aug 13, 2026
Service persons answered all my…
Service persons answered all my questions great technology I would of liked service person to remove ADT system from windows and doors
JACKIE MILHOAN
Aug 13, 2026
Installer was very helpful in…
Installer was very helpful in explaining how to work equipment.
Joseph Ryan
Aug 13, 2026
The installation couldn’t have gone…
The installation couldn’t have gone better!! They not installed the new cameras but took time to teach us how to use them but explained how to optimise cameras for searching activity, best settings for away vs at home, all the stupid questions that rookies ask and not once did they us make us feel like they didn’t have time to walk us through the setup and use. I highly recommend to any potential customers, especially first time security purchasers.
Krystal Chavers
Aug 12, 2026
Our representative was very friendly…
Our representative was very friendly and made sure I understood the system. I love the security system., it helps me to feel well protected and safe!!
Stephen Smith
Aug 12, 2026
Install was fast and done very well!
Install was fast and done very well!
Marie Jones
Aug 12, 2026
Caleb was a very nice person
Caleb was a very nice person. He explained everything I needed to know. Explained all the options. Was very confident in the products he was representing. I like that I made the decision to purchase your product.
Debbie Robinson
Aug 12, 2026
Excellent @10 overall
The equipment and also the person who help me and the guys who set it up
Charles Peoples
Aug 12, 2026
My rep was very knowledgeable and…
My rep was very knowledgeable and helpful. To me customer service is the most important. Products will change but having good employees who do a great job means more to me. My rep was honest trustworthy and professional and I can tell he loves his job. Knowing if I do need help in the future and I can call him means the most and if this company has other employees like this than this is a good company with good people.
Ulisis Velez
Aug 12, 2026
Explained features very clearly and was…
Explained features very clearly and was very informative and courteous.
Myron Blaine
Aug 12, 2026
The service is great and the staff as…
The service is great and the staff as well as the technology they work as a team a great company to do your business with
Jean Barry
Aug 12, 2026
I love my ring
I love my ring, he explained everything so I could understand…
Matthew
Aug 12, 2026
The tech was very informative and…
The tech was very informative and polite. He showed me how to use my system correctly. Carlos was very impactful when installing and even afterwards.
Quinlan Schultz
Aug 12, 2026
Tarrik was a great representative and…
Tarrik was a great representative and made the installation easy to understand.
65,689 reviews on
Frequently asked home automation questions
What technology does Vivint smart home use?
At Vivint we design and build our products in-house so they connect and work together seamlessly, providing more ways to automate key features and systems in your smart home. Get the ease and convenience of:
- Voice control
- Security system automations
- Lighting automations
- Energy monitoring
- Smarter home surveillance
- Automated temperature control
That’s not all. Learn more about the technologies we use to automate home, making it safer and smarter.
What are the different types of home automation systems?
Generally speaking, home automation systems are either wired or wireless. Here’s a quick look at each of these options.
- Wired: A wired home automation system means devices such as cameras and sensors are connected directly to and through your home’s electrical wiring. While wired systems are hard to hack, they are also very hard to install and can’t be controlled remotely.
- Wireless: A wireless home automation system uses Wi-Fi to connect the components of the system. A wireless system can be accessed and controlled remotely and is simpler to install and rearrange.
Vivint takes the guesswork out of home automation by offering customizable home automation packages and professional installation to ensure your home automation products are installed correctly and work seamlessly together.
What smart home devices can be automated?
The home automation market continues to grow meaning more devices in your home can be automated. More automated devices = more convenience. For example, smart door locks, smart thermostats, and smart lighting are all examples of smart home devices that can be automated. Imagine not only being able to control these devices from your phone but also being able to automate them. Lights that turn off automatically when you head to work, doors that lock when the garage door closes, or temperature that adjust perfectly when you’re headed home from work. And that’s just the beginning. Read here for a deeper dive into smart home devices that can be automated.
How do I get started with home automation?
Getting started with home automation is easier than you think. First, think about what products and processes in your home you would like to automate. The number of smart home devices on the market continues to grow giving homeowners numerous possibilities. Next, consider your budget. The cost of a home automation system varies by provider, services, and products. Be sure to do your research to ensure the needs of your home are met and read here for more information on getting started with home automation.
Ready to get started with home automation? Chat with a Vivint representative to learn more about how home automation can simplify your life.
How much does home automation cost?
Cost is an important factor for anyone considering home automation. Generally speaking, the cost of home automation depends on the provider, the type of system, and the number of devices you want to automate. The good news is as home automation has become more mainstream not only has the industry grown in its offerings, but it has also become more affordable. And Vivint is on board. Vivint is committed to making home automation accessible and affordable through innovative state-of-the-art products, customizable packages, and flexible financing.
Is home automation secure?
Home automation systems are generally secure. That being said, hacking and security is a valid concern with any technology. The best way to ensure your home automation system is secure is to choose a home automation system from a reputable company. Here at Vivint, we professionally install your system to ensure it’s secure, working properly, and you’re comfortable using it.
Is home automation right for me?
If you’re interested in enhanced security for your home and increased convenience in your daily life and tasks, then home automation is for you. While it might sound futuristic, homeowners all over the country are choosing home automation due to its accessibility, affordability, and how it simplifies their lives.
Intimidated by technology? We’ve got you covered. Chat with a Vivint home automation specialist to learn more about the right system for you.
Vivint 24/7 Professional Monitoring
With Vivint, your home is protected 24/7. Our monitoring and support specialists are ready to help whenever you need them, day or night.
Explore benefits:
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Vivint 24/7 Professional Monitoring. Get backup when an alarm is triggered, with an award-winning support team that’s available anytime to help in an emergency. We’ll even send first responders if you can’t be reached.
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App control. Control your entire smart home system from anywhere using our top-rated smart home security app.
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Hardware warranty. We offer a one-year hardware warranty – if a product stops working, we'll replace it at no cost. Extend your coverage with the Vivint Protection Plan for ongoing peace of mind beyond the first year.
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90-second Smart Clips. Catch important moments in and around your home from start to finish. Your Vivint security cameras start recording when motion is detected and don’t stop until the action does.
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Onsite support. For any needed repairs and service, if we can’t fix it online or over the phone, we’ll come fix it onsite.
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Alerts and notifications. Stay in the know, no matter what. If an alarm is triggered or danger is detected at home, you’ll be alerted instantly through the Vivint App.
Home automation articles
Smart Home
What Is a Smart Home?
A smart home connects lighting, locks, thermostats, and security into one app-controlled system. See the devices, setup, and costs for 2026.
Smart Home
Can a Smart Thermostat Save You Money? Yes—Right Now
Save energy and money with a smart thermostat from Vivint. Discover how automation and smart features can lower your energy bill year-round.
Smart Home
Home Energy-Savings Calculator: Smart Products Save You Money
Use our energy savings calculator to estimate your cost savings and see how smart home tech can help lower energy bills and reduce consumption.
Smart Home
Guide to Smart Home Security Automation
Secure, automate, and control your home with Vivint's smart home system — expert setup, 24/7 monitoring, and total app control.
Smart Guides
How Much Does Home Automation Cost? A Complete 2026 Pricing Guide
Find out the cost of smart home automation in 2026, including devices, installation, and which options make sense for your home.
Smart Home
Beginner's Guide to Home Automation: How To Start a Smart Home
A beginner's guide to home automation, with tips to build your smart home system step by step, plus a pro option for hassle-free setup.