Home Security Systems
Idaho

Dylan was an absolute killer seller!

Dylan was an absolute killer seller!! He was amazing and talked us through everything and answered any and all questions we had before setting up the cameras! I love the system and would recommend to anyone! (:

The product is really nice and easy to…

The product is really nice and easy to use but get your wallet out because it’s not cheap.

Friendly salesperson.

Friendly salesperson. Excellent system Don't let them tell you the equipment is free...you pay for it over time. I believe it is a good investment.

Cory explained everything very…

Cory explained everything very thoroughly and installed very quickly. Having this system in place has given us a great deal of relief.

Nicholas & Tony were very personable…

Nicholas & Tony were very personable and very informative. Tony worked quickly, put all the cameras in put all the cameras up and probably 45 minutes to an hour. Nicholas sat down with us, explained everything realized that there were several items that had been left in the house by the previous owner so he created a package of items for us specifically.

Phil was a great salesman

Phil was a great salesman. Once we made the decision to go with Vivint the install happened the same day. We haven’t had any issues with our service. Thank you!

They sales representative was very knowledgeable

They sales representative was very knowledgeable and answered all of my questions pertaining to billing, installation etc. the installation went smoothly and did everything we wanted in regards to location and everything.

Well other than a mixup on the time for…

Well other than a mixup on the time for installation, he was very polite and very quick. The switch was painless on his part

everything that was said worked out

everything that was said worked out. so far so good.

The system is great!

The system is great! It wasn't hard to learn how to use the panel and phone. Corey did a wonderful job. He was patient with me when he walked Mr through the system twice. I feel much safer.

Rushed but it turned out to be OK

The technicians did a great job. The first technician was probably rushed into the job. I was not offered the various finishes the for dead lock installed in the front door. Your saleman was clear and consise and friendly but rushed into getting the system installed before I really thought the whole installation through. So of course that meant we had to have another technician come in and make some changes which could be prevented by giving the customer some options and a description of the equipment so they have some time to think about it. Sometimes "haste makes waste". That is the first time in my life I responded so quickly to a sale only because I had dozen things going on.

SALES AND INSTALLATION

The sales man, Otivio was ver informative and explained the whole process in detail in a way we understood. Cameron the installer was terrific and went the extra mile to get us up and running to our satisfaction. He always asked for our input on all portions of the job.

Quick and easy

Quick and easy

Tech was bunz

Tech was bunz

Everyone that we dealt with was great

Everyone that we dealt with was great, very knowledgeable.

Excellent priduct

Polite installers, great customer service, great devices

knowledgeable people that answered all…

knowledgeable people that answered all of our questions. Great treatment !!

Quick install and great equipment.

Quick install and great equipment.

Did we over-do it?

We asked you to install 1 more camera in our yard -- but we are not sure how much we like it!!! We may have too many -- it's driving us crazy trying to deal with all of the camera shots!! We cannot take out the trash, mow the lawn, go get the mail, or work in the garden without being bombarded by too many beeps and photos!?!

Jonathan Cordie is a good man

Jonathan Cordie is a good man! We like him

The installer was very professional

The installer was very professional. When she ran into a problem, she had someone to call right away. Also the salesman came back the next day to check on us to see how it was going. We had a question that turned out to be a problem. He checked it out, and found out it had to do with our internet. But he called an advanced tech guy, and he was able to fix the problem right away over the phone.

Works great . Awesome customer service

Fast install

They did everything they said they…

They did everything they said they would do. They fully answered all my questions. Clearly reviewed my options and costs. We set a date and time for the installation and the agent called twice letting me know what to expect and his time of arrival. He walked through the house with me giving ideas clarifying what could and couldn’t be done. He was friendly, efficient, excellent installation. Took all the time I needed to understand the system and its operation. The system works extremely well. Actually better than I thought it would. We are very pleased and thinking about adding to it.

Thanks to Cody for making us safer in…

Thanks to Cody for making us safer in new home five stars

Everyone was knowledgeable and…

Everyone was knowledgeable and courteous. Job well done.

Prompt-personable

Prompt-personable

Efficient and professional

Efficient and professional. Did everything we asked for and prepared for extras. In and out without disrupting the flow of business.

Very well

Very well, guy was very knowledgeable and did a phenomenal job

I received my chime extender and…

I received my chime extender and quickly added it to my system using the directions.

Camera rebootly

I needed help with one of my cameras. It is now back up and working properly.

The equipment works beautifully and…

The equipment works beautifully and if/when we have any issues your people are extremely friendly and helpful.

Greg Jacobsen was the gentleman that I…

Greg Jacobsen was the gentleman that I dealt with. Very pleasant and he made sure I understood everything as he explained. No pressure with the sale. Karen Holmes.

Rep was extremely patient and very…

Rep was extremely patient and very helpful. He has been the ONLY Vivant employee to understand and help us get our alarm personalized to our needs! 5 star all around

Excellent service

Sterling was extremely knowledgeable, fun to work with and made the install of security for our home seamless. Extremely well versed in smart homes.

I like being able to adjust it the way…

I like being able to adjust it the way I want it . But it would have been good to have a booklet about it on how to do the whole program , or maybe I missed it when the workers told me where to look it up on line ! I think I will like it just fine . Thank you! Goodnight

Good Experience

Really like the tech that came out, Sterling. He was really friendly and did a wonderful and clean job with the install. Got a ring camera and flood light for the backyard that records. Equipment looks nice and the control panel is easy to use.