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See how Vivint compares to the competition.
| Feature |
Logo
|
Competitors |
|---|---|---|
| 24/7 security monitoring with 2-way talk through panel | Yes | No |
| Cameras use vision based AI and automated light/sound to deter crime | Yes | No |
| Doorbell detects and protects packages | Yes | No |
| Professional installation from experts on staff | Yes | Yes |
| Products designed/developed in-house | Yes | No |
| 60 month interest-free financing | Yes | No |
(As of September 2026)
VIVINT SMART HOME PRODUCTS
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Customer reviews
Real customer reviews tell the true Vivint story.
Linda Redlick
Sep 30, 2026
I like that these cameras record and…
I like that these cameras record and the spotlight. I am leary of that they can get shorted out in a thunderstorm.
Marcella Barboza
Sep 30, 2026
Ethan made installation and training…
Ethan made installation and training very easy. He was very professional and informative.
Mary Maxfield
Sep 30, 2026
Helpful and easy installation process
Helpful and easy installation process. Great customer service. Very grateful.
Anthony Phurrough
Sep 30, 2026
The person who installed the system was…
The person who installed the system was amicable, knowledgeable and efficient, He set the tone for all the great features that were added to my security system! After the installation, I felt happy and safe! That is a big plus! What a fantastic experience😀
Artez Hinton
Sep 29, 2026
Absolutely great from beginning to end
Absolutely great from beginning to end. From the original phone call to the tech coming out and installing everything was simple and headache free.
Andrea Murray
Sep 29, 2026
He had a hard time getting things to…
He had a hard time getting things to connect and finished , had to call back next day because camera offline and had to send a repairman out to try and get it back on, well that took some time and he fixed the problem, however I noticed the motion detector is not functioning correctly. I’m not sure what’s going on with Vivint
Sandra Roseberry
Sep 29, 2026
Making sure that I am satisfied with my…
Making sure that I am satisfied with my service. Willing to answer my questions no matter how small they my seem to be.
GREG WOLFE
Sep 29, 2026
Explained everything
Explained everything, and very respectable. Done professional work. My vent in bedroom barely blows. I know that it is a different problem. But overall it was a good job. Thank You.
Wanda Goforth
Sep 29, 2026
I really like the ease of your program…
I really like the ease of your program .. I wish I could keep it but my finances won’t allow it .. I would recommend it to anyone looking for an alert system .it is the. Best ..
Nichele Pugh
Sep 29, 2026
It was easy to order
It was easy to order, Chris was so helpful. It is easy to use. I can see when my father leaves the house and when people come to the house.
Eric Flowers
Sep 29, 2026
The good,bad,full experience
It was a good experience but there were a few things that I didn't like. The salesman is very aggressive, and I'm sure he is taught to be. The way he slides in that he wants to do a credit check like it's nothing,after we just made a large purchase wasnt to my liking either. Now the main issue was the tech. He needs to slow down! He also was quite musty,and I'm being nice about it. He knows his work but he moves wayy to fast around a strangers house. The system has worked great soo far.
Joy
Sep 29, 2026
Colt the salesman was very friendly…
Colt the salesman was very friendly courteous and respectful. Jaylon the installer was also friendly courteous and respectful and patient with us when we added a camera to the order.
Michael Bridges
Sep 29, 2026
Vivant is doing everything well. Products are great and the service is exceptional.
Everything !💯👍
Alicia Shivers
Sep 29, 2026
Technician was so very nice and knowledgeable
The service and technician that came out were so very nice and helpful. I love my rate and alarm system.
ROSALIND FOSTER
Sep 29, 2026
My representative Felix was very…
My representative Felix was very helpful in going thru my options and how everything works.
Patricia Chaney
Sep 29, 2026
My technician was THE BEST AND BEYOND…
My technician was THE BEST AND BEYOND HELPFUL!!!
Lea Mings
Sep 29, 2026
Very wonderful service installation…
Very wonderful service installation tech. Very kind, very patient, cared about my concerns s for my home and took the time to make sure that the installation was the right fit for my families needs. Thank you and highly recommend this company
William
Sep 29, 2026
Mr. Happy
The tech was thorough and affecient with his istallation and explaination of how everthing works
Alphonso Handley
Sep 29, 2026
Your worker was nice and professional…
Your worker was nice and professional with showing the set up and working the system
ALLISON KNIGHTON
Sep 29, 2026
My customer service lady she was very…
My customer service lady she was very nice and she knew all the answers that I needed to ask and she answered all the questions. Thank you.
Aliyah Carter
Sep 29, 2026
Great technician and quality products
Great technician and quality products. Brings us safety
Tamara Grafinreed
Sep 29, 2026
They were quick and made sure i…
They were quick and made sure i understood everything
Randy
Sep 29, 2026
Your service team was amazing..
Your service team was amazing... and made us feel they were there to serve our needs.
REGINA CHATMAN
Sep 29, 2026
The technician was prompt
The technician was prompt, friendly, knowledgeable and very thorough in his work. Completed all tasks in a timely manner. He made sure that I understood how all the products worked. He did a great job!
NORMA JONES
Sep 29, 2026
The modern home security system provide incredible peace of mind. The view on my screen or phone is can see clearly outside my home.
Senior home alone, I feel much safer and I don't have to get out of bed. And wen at work I know my home is safe as well as my self.
Margo customer
Sep 29, 2026
Vivant does not disappoint
Daughter was able to be at our second when tech came to install our Home Security System. She was very pleased with the install.
JESSE NEVAREZ
Sep 29, 2026
the technology had me sold the…
the technology had me sold the salesperson was good at explaining the features of the system and a breakdown of the hole package .
Barrett Miller
Sep 28, 2026
Salesman was very friendly and educated…
Salesman was very friendly and educated on the product and price.
Wanda Mule
Sep 28, 2026
Your representative Sheldon is very…
Your representative Sheldon is very informative, helpful and always answer our calls and follow through with any questions when asked. We are satisfy with the company and service. Thank you.
Carlos Gamez
Sep 28, 2026
Excellent person and the person who…
Excellent person and the person who connected everything did a wonderful job.Very happy with Vivint
Andres Valencia
Sep 28, 2026
Everyone was professional and informative.
The presentation of VIVIT's offerings and installation was exceptional. Everything is functioning perfectly.
Thomas Kelly
Sep 28, 2026
The installer was polite
The installer was polite, efficient and informative.
Chelsea R.
Sep 28, 2026
Shayne
Shayne, my ViVint technician, was very professional and did an amazing job installing my system. He explained everything and helped me tailor my system to my exact needs.
67,508 reviews on
Frequently asked home automation questions
What technology does Vivint smart home use?
At Vivint we design and build our products in-house so they connect and work together seamlessly, providing more ways to automate key features and systems in your smart home. Get the ease and convenience of:
- Voice control
- Security system automations
- Lighting automations
- Energy monitoring
- Smarter home surveillance
- Automated temperature control
That’s not all. Learn more about the technologies we use to automate home, making it safer and smarter.
What are the different types of home automation systems?
Generally speaking, home automation systems are either wired or wireless. Here’s a quick look at each of these options.
- Wired: A wired home automation system means devices such as cameras and sensors are connected directly to and through your home’s electrical wiring. While wired systems are hard to hack, they are also very hard to install and can’t be controlled remotely.
- Wireless: A wireless home automation system uses Wi-Fi to connect the components of the system. A wireless system can be accessed and controlled remotely and is simpler to install and rearrange.
Vivint takes the guesswork out of home automation by offering customizable home automation packages and professional installation to ensure your home automation products are installed correctly and work seamlessly together.
What smart home devices can be automated?
The home automation market continues to grow meaning more devices in your home can be automated. More automated devices = more convenience. For example, smart door locks, smart thermostats, and smart lighting are all examples of smart home devices that can be automated. Imagine not only being able to control these devices from your phone but also being able to automate them. Lights that turn off automatically when you head to work, doors that lock when the garage door closes, or temperature that adjust perfectly when you’re headed home from work. And that’s just the beginning. Read here for a deeper dive into smart home devices that can be automated.
How do I get started with home automation?
Getting started with home automation is easier than you think. First, think about what products and processes in your home you would like to automate. The number of smart home devices on the market continues to grow giving homeowners numerous possibilities. Next, consider your budget. The cost of a home automation system varies by provider, services, and products. Be sure to do your research to ensure the needs of your home are met and read here for more information on getting started with home automation.
Ready to get started with home automation? Chat with a Vivint representative to learn more about how home automation can simplify your life.
How much does home automation cost?
Cost is an important factor for anyone considering home automation. Generally speaking, the cost of home automation depends on the provider, the type of system, and the number of devices you want to automate. The good news is as home automation has become more mainstream not only has the industry grown in its offerings, but it has also become more affordable. And Vivint is on board. Vivint is committed to making home automation accessible and affordable through innovative state-of-the-art products, customizable packages, and flexible financing.
Is home automation secure?
Home automation systems are generally secure. That being said, hacking and security is a valid concern with any technology. The best way to ensure your home automation system is secure is to choose a home automation system from a reputable company. Here at Vivint, we professionally install your system to ensure it’s secure, working properly, and you’re comfortable using it.
Is home automation right for me?
If you’re interested in enhanced security for your home and increased convenience in your daily life and tasks, then home automation is for you. While it might sound futuristic, homeowners all over the country are choosing home automation due to its accessibility, affordability, and how it simplifies their lives.
Intimidated by technology? We’ve got you covered. Chat with a Vivint home automation specialist to learn more about the right system for you.
Vivint 24/7 Professional Monitoring
With Vivint, your home is protected 24/7. Our monitoring and support specialists are ready to help whenever you need them, day or night.
Explore benefits:
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Vivint 24/7 Professional Monitoring. Get backup when an alarm is triggered, with an award-winning support team that’s available anytime to help in an emergency. We’ll even send first responders if you can’t be reached.
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App control. Control your entire smart home system from anywhere using our top-rated smart home security app.
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Hardware warranty. We offer a one-year hardware warranty – if a product stops working, we'll replace it at no cost. Extend your coverage with the Vivint Protection Plan for ongoing peace of mind beyond the first year.
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90-second Smart Clips. Catch important moments in and around your home from start to finish. Your Vivint security cameras start recording when motion is detected and don’t stop until the action does.
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Onsite support. For any needed repairs and service, if we can’t fix it online or over the phone, we’ll come fix it onsite.
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Alerts and notifications. Stay in the know, no matter what. If an alarm is triggered or danger is detected at home, you’ll be alerted instantly through the Vivint App.
Home automation articles
Smart Home
What Is a Smart Home?
A smart home connects lighting, locks, thermostats, and security into one app-controlled system. See the devices, setup, and costs for 2026.
Smart Home
Can a Smart Thermostat Save You Money? Yes—Right Now
Save energy and money with a smart thermostat from Vivint. Discover how automation and smart features can lower your energy bill year-round.
Smart Home
Home Energy-Savings Calculator: Smart Products Save You Money
Use our energy savings calculator to estimate your cost savings and see how smart home tech can help lower energy bills and reduce consumption.
Smart Home
Guide to Smart Home Security Automation
Secure, automate, and control your home with Vivint's smart home system — expert setup, 24/7 monitoring, and total app control.
Smart Guides
How Much Does Home Automation Cost? A Complete 2026 Pricing Guide
Find out the cost of smart home automation in 2026, including devices, installation, and which options make sense for your home.
Smart Home
Beginner's Guide to Home Automation: How To Start a Smart Home
A beginner's guide to home automation, with tips to build your smart home system step by step, plus a pro option for hassle-free setup.