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See how Vivint compares to the competition.
| Feature |
Logo
|
Competitors |
|---|---|---|
| 24/7 security monitoring with 2-way talk through panel | Yes | No |
| Cameras use vision based AI and automated light/sound to deter crime | Yes | No |
| Doorbell detects and protects packages | Yes | No |
| Professional installation from experts on staff | Yes | Yes |
| Products designed/developed in-house | Yes | No |
| 60 month interest-free financing | Yes | No |
(As of September 2026)
VIVINT SMART HOME PRODUCTS
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Customer reviews
Real customer reviews tell the true Vivint story.
CATHYANN WINBUSH
Oct 24, 2026
Installation was performed…
Installation was performed professionally. Associate knew what he was doing and was able to answer questions that I had.
Kendra Swift
Oct 24, 2026
Our service pro was AMAZING!
10/10 experience and our service pro was super professional, friendly and knowledgeable.
Janice King
Oct 24, 2026
The man that installed equipment did…
The man that installed equipment did not explain very well how to access info from phone,
Scott Kennington
Oct 24, 2026
install went smooth
vivint tech came right on time and had the doorbell and cameras working in about an hour
Henry Burton
Oct 23, 2026
Anthony Gardner who was the Vivint…
Anthony Gardner who was the Vivint technician who installed my alarm. He is an amazing young man who is thorough, patient, well verse with your processes. He deserves an accommodation and a possible raise. Kudos to this young man who takes his job serious. Henry & Dr. Sarah Burton
Barbara Bryant
Oct 23, 2026
Review of Vivint Technician Installation
The technician was professional, courteous, he made sure I completely understand the process, and everything went very smoothly.
Jeremy Johnson
Oct 23, 2026
Not a care in the world feel safe n…
Not a car3 in the world feel safe n proceted
Richard Tavai
Oct 23, 2026
Luis
Luis, made the contract easy to understand and explained the use of the equipment thoroughly.
KIRT DIGGS
Oct 23, 2026
The installer NOE explained everything…
The installer NOE explained everything in detail from product to installation!
Kysha Lewis
Oct 23, 2026
My technician had impeccable customer…
My technician had impeccable customer service and even followed up with us to make sure the system was working as expected and to see if we had any additional questions or concerns.
Joseph Vann
Oct 23, 2026
The installer was great( Tom).He was…
The installer was great( Tom).He was very professional.
Naporsha Dabney
Oct 23, 2026
My first home
Chris was top tier, very knowledgeable, professional, & efficient. This is my first home & I feel well protected!
Kelsey Goodson
Oct 23, 2026
Good work but not 100% complete
All was completed however the wiring was not covered. The technician stated that he would return to cover and conceal all wires but has not.
Tasha Gee
Oct 23, 2026
I like it a lot but it does freeze up…
I like it a lot but it does freeze up from time to time
Edward Scala
Oct 23, 2026
Great people to deal with met all our…
Great people to deal with met all our needs
Barbara Avent
Oct 22, 2026
My experience was great the tech I had…
My experience was great the tech I had Kay Penilton did an amazing job and her expertise and explanation of how the system works was top tier Im excited to use Vivint!
Arza Gardner
Oct 22, 2026
New Customer
Professional and thorough description of the services provided. Patiently responding to all our questions and made sure the system was installed correctly.
Kirk Foster
Oct 22, 2026
I very happy with the move so far three…
I very happy with the move so far three weeks in
customer Gabriel O
Oct 21, 2026
The Tech person was very respectful
The Tech person was very respectful, friendly and installed everything in a timely manner, we are very satisfied with the service we received.
Charles Hall
Oct 21, 2026
It would be nice that Vivint would…
It would be nice that Vivint would replace signs about every 10 years at no cost.
Alhassan
Oct 21, 2026
THE TECHNICIAN IS VERY KNOWLEDGEABLE…
THE TECHNICIAN IS VERY KNOWLEDGEABLE AND VERY PROFESSIONAL
CARMELA ALLEN
Oct 21, 2026
Austin
Austin was the best. Yes I will definitely recommend Vivint to a friend and family. He was friendly and patient with me. He did an installation.
GLADYS CHAPA
Oct 21, 2026
I feel more secure and confident at…
I feel more secure and confident at home and outside of home since the ring camera was installed. The person who did the job demonstrated his professionalism, respect and empathy. Thank you
Ting Lee
Oct 21, 2026
Overall wonderful experience
Attentive sales rep, great installation technician.
Spiker Helms
Oct 21, 2026
The service and the attention to…
The service and the attention to answering my questions about the system.
James Jepsen
Oct 21, 2026
The install left a couple holes in the…
The install left a couple holes in the wall with ugly cords that I now have to deal with. This was not what I was told so it is going to be a repair issue now. Other than that the products are great, the coverage is great the hub works well, and the app does too. Much better than blink or ring.
Marisol
Oct 21, 2026
Jason
Jason, the tech was wonderful! Very informative and was patient answering any and all questions I had. Would highly recommend him! The equipment itself is great! No issues whatsoever, completely satisfied!
ROBBIN HARRIS
Oct 21, 2026
The representative who installed my…
The representative who installed my thermostat was very nice and professional. What I didnt appreciate after he left to see on my flooring. After drilling into wall to install thermostat all the stuff from wall was on my floor and in front of my house on the yard he lft a empty box. I had to sweep and clean my floor and go out and pick up the box in the yard. Overall everything went well
Nate Boone
Oct 21, 2026
Excellent technicians who knew exactly…
Excellent technicians who knew exactly what to do even with strange configurations the house gave them. Product is amazing and very easy to use.
JESUS DAVILA
Oct 21, 2026
They respond promptly and guide me thru…
They respond promptly and guide me thru all the process to turn my heater on.
customer
Oct 21, 2026
Great customer service .Installer did an awesome job
Sales and service did an excellent job
Marki B
Oct 21, 2026
The Installer was exceptional!
The Installer was exceptional. He was very knowledgeable about everything. Very helpful, and was prepared to answer all my questions. I also have a good, really good price for 6 months.
Len
Oct 21, 2026
Happy customer
Scheduled me right away! Technician was prompt communicating everything and gave really good recommendations!
Niki Dorn
Oct 21, 2026
The technician was very helpful and…
The technician was very helpful and efficient.
Sandra
Oct 21, 2026
Representatives and technicians were…
Representatives and technicians were all professional. Provided excellent service and answered all my questions.
Raquel Esqueda
Oct 21, 2026
The technician was very kind and…
The technician was very kind and professional.
Kaytlin Quijas
Oct 21, 2026
A technician named Ryan came to assist…
A technician named Ryan came to assist with installing my equipment after moving to Oahu. Ryan did incredible work. He was prompt, communication was great, and went above and beyond to assist me. The Vivint equipment has been tremendous & having great employees adds to the pleasant experience with Vivint.
Peggy Finkley
Oct 21, 2026
Great Service
We love that your company has stood by your word. The worker was friendly and very knowledgeable.
ELISABETH OLIVARES
Oct 21, 2026
Great customer service
Great customer service, answered my questions, and very helpful!
Mimi West
Oct 20, 2026
The young man that came was very nice…
The young man that came was very nice and knowledgeable about the system and explained everything and answered all of my questions.
68,086 reviews on
Frequently asked home automation questions
What technology does Vivint smart home use?
At Vivint we design and build our products in-house so they connect and work together seamlessly, providing more ways to automate key features and systems in your smart home. Get the ease and convenience of:
- Voice control
- Security system automations
- Lighting automations
- Energy monitoring
- Smarter home surveillance
- Automated temperature control
That’s not all. Learn more about the technologies we use to automate home, making it safer and smarter.
What are the different types of home automation systems?
Generally speaking, home automation systems are either wired or wireless. Here’s a quick look at each of these options.
- Wired: A wired home automation system means devices such as cameras and sensors are connected directly to and through your home’s electrical wiring. While wired systems are hard to hack, they are also very hard to install and can’t be controlled remotely.
- Wireless: A wireless home automation system uses Wi-Fi to connect the components of the system. A wireless system can be accessed and controlled remotely and is simpler to install and rearrange.
Vivint takes the guesswork out of home automation by offering customizable home automation packages and professional installation to ensure your home automation products are installed correctly and work seamlessly together.
What smart home devices can be automated?
The home automation market continues to grow meaning more devices in your home can be automated. More automated devices = more convenience. For example, smart door locks, smart thermostats, and smart lighting are all examples of smart home devices that can be automated. Imagine not only being able to control these devices from your phone but also being able to automate them. Lights that turn off automatically when you head to work, doors that lock when the garage door closes, or temperature that adjust perfectly when you’re headed home from work. And that’s just the beginning. Read here for a deeper dive into smart home devices that can be automated.
How do I get started with home automation?
Getting started with home automation is easier than you think. First, think about what products and processes in your home you would like to automate. The number of smart home devices on the market continues to grow giving homeowners numerous possibilities. Next, consider your budget. The cost of a home automation system varies by provider, services, and products. Be sure to do your research to ensure the needs of your home are met and read here for more information on getting started with home automation.
Ready to get started with home automation? Chat with a Vivint representative to learn more about how home automation can simplify your life.
How much does home automation cost?
Cost is an important factor for anyone considering home automation. Generally speaking, the cost of home automation depends on the provider, the type of system, and the number of devices you want to automate. The good news is as home automation has become more mainstream not only has the industry grown in its offerings, but it has also become more affordable. And Vivint is on board. Vivint is committed to making home automation accessible and affordable through innovative state-of-the-art products, customizable packages, and flexible financing.
Is home automation secure?
Home automation systems are generally secure. That being said, hacking and security is a valid concern with any technology. The best way to ensure your home automation system is secure is to choose a home automation system from a reputable company. Here at Vivint, we professionally install your system to ensure it’s secure, working properly, and you’re comfortable using it.
Is home automation right for me?
If you’re interested in enhanced security for your home and increased convenience in your daily life and tasks, then home automation is for you. While it might sound futuristic, homeowners all over the country are choosing home automation due to its accessibility, affordability, and how it simplifies their lives.
Intimidated by technology? We’ve got you covered. Chat with a Vivint home automation specialist to learn more about the right system for you.
Vivint 24/7 Professional Monitoring
With Vivint, your home is protected 24/7. Our monitoring and support specialists are ready to help whenever you need them, day or night.
Explore benefits:
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Vivint 24/7 Professional Monitoring. Get backup when an alarm is triggered, with an award-winning support team that’s available anytime to help in an emergency. We’ll even send first responders if you can’t be reached.
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App control. Control your entire smart home system from anywhere using our top-rated smart home security app.
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Hardware warranty. We offer a one-year hardware warranty – if a product stops working, we'll replace it at no cost. Extend your coverage with the Vivint Protection Plan for ongoing peace of mind beyond the first year.
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90-second Smart Clips. Catch important moments in and around your home from start to finish. Your Vivint security cameras start recording when motion is detected and don’t stop until the action does.
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Onsite support. For any needed repairs and service, if we can’t fix it online or over the phone, we’ll come fix it onsite.
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Alerts and notifications. Stay in the know, no matter what. If an alarm is triggered or danger is detected at home, you’ll be alerted instantly through the Vivint App.
Home automation articles
Smart Home
What Is a Smart Home?
A smart home connects lighting, locks, thermostats, and security into one app-controlled system. See the devices, setup, and costs for 2026.
Smart Home
Can a Smart Thermostat Save You Money? Yes—Right Now
Save energy and money with a smart thermostat from Vivint. Discover how automation and smart features can lower your energy bill year-round.
Smart Home
Home Energy-Savings Calculator: Smart Products Save You Money
Use our energy savings calculator to estimate your cost savings and see how smart home tech can help lower energy bills and reduce consumption.
Smart Home
Guide to Smart Home Security Automation
Secure, automate, and control your home with Vivint's smart home system — expert setup, 24/7 monitoring, and total app control.
Smart Guides
How Much Does Home Automation Cost? A Complete 2026 Pricing Guide
Find out the cost of smart home automation in 2026, including devices, installation, and which options make sense for your home.
Smart Home
Beginner's Guide to Home Automation: How To Start a Smart Home
A beginner's guide to home automation, with tips to build your smart home system step by step, plus a pro option for hassle-free setup.