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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including calls, texts, emails, and voice messages delivered using automated dialing systems, prerecorded or artificial voice, and AI-enabled technologies (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

paceantoinette

Sep 10, 2026

Professional great work and super good…

Professional great work and super good attitude

Steven Lipe

Sep 10, 2026

Chadwick was absolutely amazing…

Chadwick was absolutely amazing professional and more than helpful also able to get us out of a bad contract

Jerome Bynum

Sep 10, 2026

Customer service.

Customer service.

LAWYER SIRLS

Sep 10, 2026

Prompt and professional

Prompt and professional

Charles

Sep 10, 2026

We’ve had Vivint before

We’ve had Vivint before. Since then we have had ADT. Hands down Vivent customer service, support, install technicians, and equipment is WAY BETTER than ADT. Thank you Vivint.

ERIC CASTILLO

Sep 9, 2026

No complaints everything went smooth.

No complaints everything went smooth.

Leticia Molina

Sep 9, 2026

Their technicians are professional and know what they are doing.

The tech that came to install was professional and explained everything.

Terrence

Sep 9, 2026

Great products,simple to use

Great products,simple to use. 10/10.

Martha

Sep 9, 2026

Juan was fabulous

Juan was fabulous! Knowledgeable, professional, and very nice!

Francisco Egurrola

Sep 9, 2026

Feel safe

Honest and helpful friendly service

Melissa Knudsen

Sep 9, 2026

Very knowledgeable installer

Very knowledgeable installer - Xavier Urena. He suggested products but did not try to oversell. He listened to my concerns and needs. Very happy with the service.

Shirley Russell

Sep 9, 2026

Jackson and Frank are receiving my…

Jackson and Frank are receiving my highest praise for their presentation and installation. I’m still learning about using it, but they both are outstanding with the work they do and A++ personality and professionalism

Aletheia

Sep 9, 2026

Great customer service

Great customer service

John Curtis

Sep 9, 2026

Quick and easy.

Quick and easy.

Judy Ruiz

Sep 9, 2026

The security system working without any…

The security system working without any problems easy to manage

MARY

Sep 9, 2026

Jesse Martinez is such a VIVINT…

Jesse Martinez is such a VIVINT professional. He answered all the questions I had and went above and beyond my expectation.

Roxanne Davenport

Sep 9, 2026

nice and able to explain the equipment

All were nice and able to handle the indoor animals

Teresita Bowman

Sep 9, 2026

The representative explained the…

The representative explained the details except for the breakdown of the payment for each equipment. We were just told that it is to be paid (equipment) within 60 months and the monitoring fee is separate. As for the techs that installed the equipment, they were good except that they left dirt on the floor and I have to clean it. They also were not wearing shoe covers and were walking on my cream colored rug with their shoes.

Visith May

Sep 9, 2026

Tyler ( sales rep ) and Chris (…

Tyler ( sales rep ) and Chris ( installer ) were both awesome. Process was smooth, nobody tried to sale me anything I didn’t need. Chris explained and went over everything in great detail. Installation was clean and done properly.

VICTOR MC DONALD

Sep 9, 2026

Quick installation with no issues

Quick installation with no issues

D.L

Sep 9, 2026

Great company to work with

Sammy showed up on time and stayed until the entire project was done to his satisfaction! And mine, of course!

Kioka Henderson

Sep 9, 2026

Brandon and Able our sales reps were…

Brandon and Able our sales reps were sooo awesome. They explained the process and the product thoroughly. Im impressed

Adam Bolt

Sep 9, 2026

Knowledgeable technician with great…

Knowledgeable technician with great work ethic and customer service

SAMSON ADELEKE

Sep 9, 2026

Your work is great

Your work is great

Jean

Sep 9, 2026

First the sale associate Juan was so…

First the sale associate Juan was so polite and respectful,then the technician Tray that came to install the system for me was so professional,kind,polite and beyond showing everything to work the equipment.

Kamyah Coe

Sep 9, 2026

I love it they fast and affordable

I love it they fast and affordable

June

Sep 9, 2026

Smooth talking sales representative

Smooth talking sales representative. Installer worked fast. A lot to digest in a short sales pitch. Why were certain areas targeted? Wll try to keep system not sure if i will. Very expensive.

Ira Gold

Sep 9, 2026

Everything we expected and more

Our installer, Jason, was excellent. The equipment all works as advertised and the system is easy to use and understand.

Eleanor Faulk

Sep 9, 2026

Awesome service

Awesome service

JENNIFER PRICE

Sep 9, 2026

Vivint

System, tech

Marilyn McDonald

Sep 9, 2026

The representative was very patient…

The representative was very patient with me and my lack of understanding technical things. I really appreciated that.

ANTHONY MILLIGAN

Sep 9, 2026

Minimal complications

Minimal complications

Delois George

Sep 9, 2026

Well it’s been good so far and it been…

Well it’s been good so far and it been work for my good

PANDORA NESTLEROAD

Sep 9, 2026

Great experience

Great experience. I love the set up so far and the technician was great at his job. I definitely recommend Vivint!

Jackie

Sep 8, 2026

Daniel W

Daniel W. was very informative and knowledgeable of the installation and Vivint security system operation.

Susie Langley

Sep 8, 2026

It’s a good to have a camera that I can…

It’s a good to have a camera that I can look all around my home you feel most safer but just a little pricey, but I guess it worth it. We all need it can’t quite afford it, but we gonna try it and the young man’s was very respectable, kind and friendly.

Blake Johnson

Sep 8, 2026

I did an excellent job installing my…

I did an excellent job installing my system! I'm a darn good tech thanks Blake 257367. Lol

Doris J ingram

Sep 8, 2026

The representative was polite and took…

The representative was polite and took the time to make feel like a special person by explaining things in detail that I could really understand

Jerome Woodfork

Sep 8, 2026

The salesman Larry was very kind and…

The salesman Larry was very kind and courteous and respectful and explained everything very well to the point that I could understand pretty much how to work everything on my first time trying he is a very good salesman and very knowledgeable.

Regenia Kendrick

Sep 8, 2026

Very thorough tech who provided…

Very thorough tech who provided excellent service

DIANE JOHNSON

Sep 8, 2026

The young man was very polite and…

The young man was very polite and knowledgeable

Clifton Palmer McLendon

Sep 8, 2026

Good job!

Freedom (the salesgirl) was well-informed and had an effervescent personality! The installing technician was efficient.

Michael Wright

Sep 8, 2026

Excellent service

Excellent service

Cynthia Lowe

Sep 8, 2026

BEWARE OF PUSHY SALESMEN. The uninstall tech was great!

The good part of this review is about the UNinstall. My experience with the UNinstall was great. I was VERY glad to get UNinstalled from the system! I'm ashamed to admit that I was talked into buying this system by a smooth-talking salesman who pushed me right into a five-year contract before I knew what was happening. Don't believe the salesman when he tells you that you have 60 days in which to cancel. It's actually 3 days, and I barely got in under the wire! Praise God I'm out, the equipment is gone, the loan is canceled, and I will not fall for this again!!!! Now, on to the good part: The tech, Ray O'Neil, who came to uninstall the equipment couldn't have been nicer. He was quick, knowledgeable, polite, and very good at what he does. I appreciated him immensely. After removing the Vivint equipment, he put back my deadbolt, thermostat and doorbell. Thank you Ray!!! Don't let a salesman talk you into something you don't need and don't want!!!!!!

PATRICIA GUZMAN

Sep 8, 2026

The camara it's doesn't shoup on my…

The camara it's doesn't shoup on my phone when I out from home.

Mary Simmons

Sep 8, 2026

Alex was great

Alex was great. He explained the system very well. Make sure I understand everything before he left well mannered love his company. He is a great seller.

Alice Hedgepeth

Sep 8, 2026

He came before it was his time and I…

He came before it was his time and I really do appreciate it that

Ken Gorsuch

Sep 8, 2026

Some of the work was questioned but all…

Some of the work was questioned but all seems to work! So far no issues!

Rated 4 out of 5 based on
66,836 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.