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EMERGENCY NECKLACE

Complimentary emergency button for elderly 75+

Stay independent and secure with Vivint alert security. One press connects you to 24/7 monitoring specialists, ready to dispatch help when needed. And as part of our commitment to senior safety, we offer a complimentary panic pendant with new alert security system installations for customers 75+—one per household, automatically included. No charge, only peace of mind.

emergency pendant

Help at the press of a button

  • Ready to assist

    Hold the button to instantly alert our monitoring team with silent alarm mode.

  • Reliable connection

    The pendant stays linked to your panel from up to 300 feet away.

  • Comfort and convenience

    Wear it your way—with a wristband, lanyard, belt clip, or wall mount.

Seniors can rely on Vivint safety services and alert devices

Person pressing button on the emergency pendant bracelet.

Emergency Pendant

We’re here when you need us most.

  • Wear it as a bracelet or necklace to keep help within reach.

  • Press the button if a fall or emergency occurs.

  • Connect instantly to our award-winning support team for assistance.

24/7 monitoring and support specialist working.

24/7 Monitoring and Support

At home or on the go you always have support.

  • Award-winning support specialists are available around the clock.

  • Receive notification on your panel and phone if an alarm is triggered.

  • We’ll contact first responders and designated family members.

  • Reach our support team through the security panel’s 2-way talk feature.

Indoor Camera on coffee table

Indoor Camera

You’re never alone with the Vivint Indoor Camera.

  • Stay connected to loved ones with video and 2-way talk.

  • Family members can reach you right through the camera using their mobile phone.

  • Contact those closest to you with the touch of a button from the comfort of home.

  • If you’re away, connect to home and loved ones using your smart phone and the camera.

VIVINT ALERT DEVICES + AUTOMATION

A smarter way to stay independent

Let Vivint handle the details so you can focus on what matters.

  • Smart Locks: You don’t have to answer the door—family, friends, and caregivers can let themselves in with their own unique access codes.

  • Home Automation: Adjust lights, temperature, and locks without getting up and risking a fall using the Vivint app or voice commands.

  • Security Cameras: Keep an eye on home whether you’re in bed resting for the night or away visiting family with live streaming video on your phone.

ALERT SYSTEM

Personalized for your lifestyle

Your home and health are unique—your system should be too. A Vivint expert will help you design a senior alert system tailored to your needs, ensuring you stay safe, healthy, and independent. We’ll handle the setup with professional installation, walk you through how everything works, and provide ongoing support whenever you need it.

WHAT OUR CUSTOMERS HAVE TO SAY

Real Vivint home security
system reviews

Jacque M 

I recently purchased a Vivint system for my elderly mother who has Alzheimer's. I love the system! I've never owned a security system before. Both the salesman and the installation tech were wonderful in taking time to explain everything. The peace of mind in being able to monitor my mother in her home is invaluable, and it will allow her to remain independent at home longer. I would highly recommend Vivint!

John

We have been very pleased with our equipment and the service we have received. In addition to the outside cameras to show us the yard, driveway, deliveries, my wife has a "panic button" she wears around her neck in case of a fall or medical emergency. She has accidentally set it off a few times while getting used to it. We get a call from Vivint checking on her before we can get across the room to turn the alarm off!! Excellent!

Greta B.

Vivint is absolutely the most amazing technology on the market when it comes to both cameras and smarthome security features. The fact that my mother (who is elderly and not tech savvy by any means) can use the smarthub with ease and speak through both entry points without having to come to either door at her age is incredible.

Independent
senior living

The Coombs family gave the gift of a Vivint alert system to a senior loved one so she could
continue to live independently and safely—giving everyone in the family peace of mind.

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We Make It Easy

Getting started is simple

  1. Give us a call to learn more about Vivint and the benefits of senior alert systems.
  2. Work with a home specialist to customize your system and get a free quote.
  3. You don’t have to lift a finger—we’ll professionally install everything for you.

Call 844.481.8630 now to get a free quote

Give us a call or fill out the form to customize a senior alert system today that supports your independence.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including calls, texts, emails, and voice messages delivered using automated dialing systems, prerecorded or artificial voice, and AI-enabled technologies (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Customer reviews

Real customer reviews tell the true Vivint story.

Stephanie

Oct 29, 2026

The customer service went well

The customer service went well. The service representative was very good with helping me solve any issues or questions I had.

JohnArnbrecht

Oct 29, 2026

The sales person was pretty good at…

The sales person was pretty good at what she does. The technician that installed our equipment was very good. The technician went above and beyond to get our equipment setup and working to the highest possible standards.

Teresa Huff

Oct 29, 2026

Joyce was patient and solved my issues

Joyce was patient and solved my issues

Maurice Alexander

Oct 29, 2026

The installer was very competent in his…

The installer was very competent in his installation skills and had great customer service.

PATRICIA DEALEY

Oct 29, 2026

Peter

Peter, my technician was very courteous and tried many times to set up my doorbell chime, but due to old wiring with AT&T it could not be done. You might want to get with that company to see if anything can be done for future situations.

austin boots

Oct 29, 2026

After doing a ton of research on home…

After doing a ton of research on home security options I decided to go with Vivint, one because of their reputation but also the professional installation. The cost is higher than DIY but the peace of mind of professional installation and the quality of their products is well worth it. The tech was great and the system is fantastic.

Katrina

Oct 29, 2026

Tristan was great at explaining all of…

Tristan was great at explaining all of the product functions and his attention to detail and honest work were very much appreciated.

Charles Parker

Oct 29, 2026

Most of the service was great

Most of the service was great. Service, Staff, (Price could be better)

Michael Shuler

Oct 29, 2026

The technician installed the very good…

The technician installed the very good job for me

KeSean Partee

Oct 29, 2026

We had a great experience having our…

We had a great experience having our new alarm system installed! The installer was professional, knowledgeable, and friendly throughout the entire process. They arrived on time, explained everything clearly, and made sure the system was installed properly and working as it should. They also took the time to show us how to use the system and answer all our questions. We’re very happy with the service and feel much more secure in our home. We highly recommend them to anyone looking for reliable alarm system installation and excellent customer service!!!

Ronald Cage

Oct 28, 2026

The technician was on time on both…

The technician was on time on both occasions and was very mannerble, respectful & helpful during the time he was in our home.

David

Oct 28, 2026

Professional and Knowledgeable

The technicians that came were very helpful, answered all my questions, and showed an incredible wealth of knowledge about Vivint. Very professional install and I'm very happy. Thanks!

Lisa H

Oct 28, 2026

Thanks

The technician was very nice and helpful, explained the product and followed up the next day after installation

Elizabeth Eriksen

Oct 28, 2026

Installation at my parents house

Josh was amazing! Great communication and service. Even followed up several days later to ensure all went well. In addition, thr scheduling team was stellar! We had to reschedule due to unexpected issues and they worked with me to ensure we were fully accommodated even under difficult circumstances.

MARIA MENDIOLA

Oct 28, 2026

The service person was very competent…

The service person was very competent and helpful in explaining my new products.

James Francis

Oct 28, 2026

Very good technician

Very good technician

Dennis Olivas

Oct 28, 2026

He did such a great job i'm proud of…

He did such a great job i'm proud of the work that he did in my house. Good job Al

Beverlee Solomon

Oct 28, 2026

The installation was done…professionally

The installation was done professionally and on time

Pam

Oct 28, 2026

Customer Care

Responsive. Professional. Attention to detail. Customer care.

ROSE ONOH

Oct 28, 2026

The Technician was good n knows his job.

The Technician was good n knows his job.

Sharon Redmond

Oct 28, 2026

Great hospitality

Representative very patient and understanding

Shelia Wilson

Oct 28, 2026

The technique was very knowledgeable.

The technique was very knowledgeable.

Nicole

Oct 28, 2026

The tech was very knowledgeable and…

The tech was very knowledgeable and installed everything effectively and was VERY fast paced!

ORACIO REZA

Oct 28, 2026

It's very easy to use

The installation process was very quick and convenient. The installer did a great job; he did a neat job.

Gary

Oct 28, 2026

Good service

Good service

Muhammad Chaudhry

Oct 28, 2026

Very good service

Very good service

modu modu

Oct 28, 2026

experience

experience

LESIA JONES

Oct 28, 2026

The gentleman who helped me was very…

The gentleman who helped me was very understanding and ran over the agreement until I was able to accept what was told to me

Jennifer Reed

Oct 27, 2026

FOR SECURITY THIS IS the WAY.

FOR SECURITY THIS IS the WAY.

ANA REYES

Oct 27, 2026

We are happy because its efficient and…

We are happy because its efficient and works fine!🙏👍

LOIS WALKER

Oct 27, 2026

the representive I spoke with very…

the representive I spoke with very professional explain everything very clear , When Mr Alex came to install my doorbell he call me earlier before my appointment because 2 people had cancel and I was glad He came introduce it self very polite and professional install door bell explain to a 77 year old senior how to work it I been to long had hip replacement surgery and he notice my smoke alarm system was going off and replace with new batteries It been a long time since someone cared so much and even call me a week later to know how every thing is ok

DOLLY KING

Oct 27, 2026

Took a little bit to get an appointment…

Took a little bit to get an appointment for installation, they came within their time slot, called before to give me an estimate of his arrival, he came, installed, informed me of my doorbell and thermostat and cleaned up his equipment before leaving!

Vincent Montague

Oct 27, 2026

The Service

The Service

Barbara Rothfelder

Oct 27, 2026

Great service and company

Great service and company

Michael Hamilton

Oct 27, 2026

I simply feel that the process of the…

I simply feel that the process of the installment and the service man who did the installation was outstanding,The process was smooth and the tech explainded everything,which made it very easy for me.

Tuyet Pham

Oct 27, 2026

Micheal the technician is wonderful

Micheal the technician is wonderful, very patient to explain everything into details, nice guy.

Mary Argentieri

Oct 27, 2026

installer was great

installer was great, the problem is one of our keypads continually goes offline

Brenda Ard

Oct 27, 2026

Very easy to use

Very easy to use. I feel safe at night!

Linda Herb

Oct 27, 2026

Technology and service

Technology and service

Stephen Yurochko

Oct 27, 2026

The quality of the equipment and the…

The quality of the equipment and the friendliness and knowledge of the technician Gilbert

Marquita Gooden

Oct 27, 2026

Brandon provided top tier customer…

Brandon provided top tier customer service!

Charlene Speights

Oct 27, 2026

Customer service has been amazing!

Customer service has been amazing!! Of course we all know once you search for security solutions you start getting the calls… don’t hesitate to go with Vivent!! You can finance your equipment… which they do quickly and automatically!! The coolest thing was… the financing company sent me the ACTUAL CREDIT CARD… so I can add more equipment, or options later. But, you can also see how fast you can pay off that equipment. Most people are assuming they are getting rich off financing your equipment. That’s just not true. You have a lot of high quality equipment, backed by professionals who quickly communicate with you when you have ANY kind of problem!! I love the system, but I love the technology and ease of the app… it’s the whole package..Literally!!!

Rita Bratten

Oct 27, 2026

Jacob the installer was excellent

Jacob the installer was excellent. I gave him.10/10

Habiba Hawley

Oct 27, 2026

Good service great quality and awesome…

Good service great quality and awesome person that installed our system

Kevin Bourke

Oct 27, 2026

Incredible service by technician Oscar

Incredible service by technician Oscar

Micheal

Oct 27, 2026

Safe

Great price, great service

CLARENCE GILES

Oct 27, 2026

Very knowledgeable employee

Very knowledgeable employee. Gave me options and not pushy.

Rated 4 out of 5 based on
68,195 reviews on

Frequently asked senior alert system questions

How do I claim my complimentary Emergency Pendant?

If you're 75 or older, your complimentary Emergency Pendant is automatically included with your new Vivint system—just ask your home expert when you call for your free quote.

Questions? Give us a call at 844.482.6120.

What should I look for in a senior alert system?

The right senior alert system depends on your personal needs and lifestyle. If you plan to age in place, consider a system that includes:

  • A wearable pendant with a call button for immediate assistance
  • A 24/7 emergency monitoring center that can contact first responders
  • A quick, reliable way to notify loved ones in an emergency
  • Additional support for home security concerns, like potential intruders or fire

While smartphones can be helpful, they aren’t always within reach when you need them most. A dedicated senior alert system provides the added security of wearable protection and professional monitoring.

At Vivint, we’re committed to helping seniors live safely and independently. That’s why we offer an unmatched 60-day cancellation period—giving you extra time to get comfortable with your system. Plus, new customers 75+ receive a complimentary Emergency Pendant with your system purchase for added peace of mind.

Learn more about senior alert systems.

How much is a senior alert system?

Senior alert systems typically start at around $19.95 per month, with costs varying based on the services and devices you choose. In some cases, these systems may be tax deductible—consult your accountant to see if you qualify.

As part of our commitment to senior safety, Vivint offers new customers 75+ a complimentary Emergency Pendant with their system, providing an extra layer of protection at no additional cost. 

Read more about what technologies to consider for your senior alert system.

Are senior alert systems covered by insurance or Medicare?

While original Medicare does not cover the cost of a senior alert system, select Medicare Advantage plans do. Speak to a Medicare representative regarding your plan to find what, if any, benefits you have regarding a senior alert system. The same goes for insurance—talk to your provider to learn what, if anything, your policy covers in terms of a senior alert system.

Find out more about senior alert systems and potential financing options.

How does the emergency pendant work?

The Vivint Emergency Pendant is a small alert device you can wear as a necklace, as a bracelet, on your belt, or simply keep close by. If there's ever an emergency or you need assistance, a press of the button will connect you to a member of the Vivint 24-hour monitoring team who will seek assistance from medical first responders and contact your designated family members.

Read more about how an emergency pendant works.

Who should wear an emergency pendant?

If you’re living alone without anyone to assist in case of emergency, wearing an emergency pendant is a smart idea. More specifically, emergency pendants are helpful for seniors:

  • Who’ve experienced a fall or other medical event, such as a stroke
  • Who live alone
  • Who are prone to falls
  • Taking medication that causes side effects that may require medical attention

If there’s any chance you may experience a medical emergency alone or simply want the peace of mind that comes with knowing you have 24/7 assistance, an emergency pendant and senior alert system make sense.

Here's more information about how technology can help seniors.

Why do all seniors need a senior alert system?

Installing a senior alert system is the easiest and safest way for seniors to age in place and maintain independence and quality of life. A senior alert system provides quick access to medical help in an emergency with a monitoring in place to conveniently contact family and friends for you.

Read more about how those advancing in age can maintain independence and remain at home with a senior alert system.

*Offer Terms & Conditions

All offers are subject to availability and may not be available in all states, provinces, or zip codes. Taxes and additional fees may apply.

HomeProtect Offer Terms

Vivint’s standard HomeProtect package includes 1 Vivint Security Hub, 3 Vivint Door & Window Sensors, 1 Vivint Motion Sensor, 1 Vivint Keypad, and 1 Vivint yard sign. The HomeProtect equipment package is regularly priced at $349.99, with professional installation priced at $199 and Vivint system monitoring at $29.99/mo., unless otherwise advertised. Offer for new Vivint customers only.

HomeProtect Pro Offer Terms

The HomeProtect Pro Offer is available to new and existing Vivint customers and requires a minimum $749.99 expenditure on equipment (after discounts), professional installation and execution of a Vivint services agreement. Monthly service fees vary based on the products and services you select. HomeProtect system purchases and reactivations of previously-installed systems are not eligible for this offer.

Financing Options

Financing for equipment purchases is subject to credit approval by one of Vivint’s third-party financing partners. Qualified customers may finance at 0% APR for up to 60 months, with terms varying by offer. Financing requires a separate agreement with the financing partner. Month-to-month service agreements are available when equipment is purchased upfront.

Vivint Systems & Services

System can support multiple cameras, subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Contact a Vivint representative for complete equipment, services, and pricing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here. Click here for full terms of service.