paceantoinette
Sep 10, 2026
Professional great work and super good…
Professional great work and super good attitude
Chadwick was absolutely amazing…
Chadwick was absolutely amazing professional and more than helpful also able to get us out of a bad contract
Jerome Bynum
Sep 10, 2026
Customer service.
Customer service.
LAWYER SIRLS
Sep 10, 2026
Prompt and professional
Prompt and professional
We’ve had Vivint before
We’ve had Vivint before. Since then we have had ADT. Hands down Vivent customer service, support, install technicians, and equipment is WAY BETTER than ADT.
Thank you Vivint.
ERIC CASTILLO
Sep 9, 2026
No complaints everything went smooth.
No complaints everything went smooth.
Leticia Molina
Sep 9, 2026
Their technicians are professional and know what they are doing.
The tech that came to install was professional and explained everything.
Great products,simple to use
Great products,simple to use. 10/10.
Juan was fabulous
Juan was fabulous! Knowledgeable, professional, and very nice!
Francisco Egurrola
Sep 9, 2026
Feel safe
Honest and helpful friendly service
Melissa Knudsen
Sep 9, 2026
Very knowledgeable installer
Very knowledgeable installer - Xavier Urena. He suggested products but did not try to oversell. He listened to my concerns and needs. Very happy with the service.
Shirley Russell
Sep 9, 2026
Jackson and Frank are receiving my…
Jackson and Frank are receiving my highest praise for their presentation and installation. I’m still learning about using it, but they both are outstanding with the work they do and A++ personality and professionalism
Great customer service
Great customer service
Quick and easy.
Quick and easy.
The security system working without any…
The security system working without any problems easy to manage
Jesse Martinez is such a VIVINT…
Jesse Martinez is such a VIVINT professional. He answered all the questions I had and went above and beyond my expectation.
Roxanne Davenport
Sep 9, 2026
nice and able to explain the equipment
All were nice and able to handle the indoor animals
Teresita Bowman
Sep 9, 2026
The representative explained the…
The representative explained the details except for the breakdown of the payment for each equipment. We were just told that it is to be paid (equipment) within 60 months and the monitoring fee is separate.
As for the techs that installed the equipment, they were good except that they left dirt on the floor and I have to clean it. They also were not wearing shoe covers and were walking on my cream colored rug with their shoes.
Tyler ( sales rep ) and Chris (…
Tyler ( sales rep ) and Chris ( installer ) were both awesome. Process was smooth, nobody tried to sale me anything I didn’t need. Chris explained and went over everything in great detail. Installation was clean and done properly.
VICTOR MC DONALD
Sep 9, 2026
Quick installation with no issues
Quick installation with no issues
Great company to work with
Sammy showed up on time and stayed until the entire project was done to his satisfaction! And mine, of course!
Kioka Henderson
Sep 9, 2026
Brandon and Able our sales reps were…
Brandon and Able our sales reps were sooo awesome. They explained the process and the product thoroughly. Im impressed
Knowledgeable technician with great…
Knowledgeable technician with great work ethic and customer service
SAMSON ADELEKE
Sep 9, 2026
Your work is great
Your work is great
First the sale associate Juan was so…
First the sale associate Juan was so polite and respectful,then the technician Tray that came to install the system for me was so professional,kind,polite and beyond showing everything to work the equipment.
I love it they fast and affordable
I love it they fast and affordable
Smooth talking sales representative
Smooth talking sales representative. Installer worked fast. A lot to digest in a short sales pitch. Why were certain areas targeted? Wll try to keep system not sure if i will. Very expensive.
Everything we expected and more
Our installer, Jason, was excellent. The equipment all works as advertised and the system is easy to use and understand.
Eleanor Faulk
Sep 9, 2026
Awesome service
Awesome service
JENNIFER PRICE
Sep 9, 2026
Vivint
System, tech
Marilyn McDonald
Sep 9, 2026
The representative was very patient…
The representative was very patient with me and my lack of understanding technical things. I really appreciated that.
ANTHONY MILLIGAN
Sep 9, 2026
Minimal complications
Minimal complications
Delois George
Sep 9, 2026
Well it’s been good so far and it been…
Well it’s been good so far and it been work for my good
PANDORA NESTLEROAD
Sep 9, 2026
Great experience
Great experience. I love the set up so far and the technician was great at his job. I definitely recommend Vivint!
Daniel W
Daniel W. was very informative and knowledgeable of the installation and Vivint security system operation.
Susie Langley
Sep 8, 2026
It’s a good to have a camera that I can…
It’s a good to have a camera that I can look all around my home you feel most safer but just a little pricey, but I guess it worth it. We all need it can’t quite afford it, but we gonna try it and the young man’s was very respectable, kind and friendly.
Blake Johnson
Sep 8, 2026
I did an excellent job installing my…
I did an excellent job installing my system! I'm a darn good tech thanks Blake 257367. Lol
Doris J ingram
Sep 8, 2026
The representative was polite and took…
The representative was polite and took the time to make feel like a special person by explaining things in detail that I could really understand
Jerome Woodfork
Sep 8, 2026
The salesman Larry was very kind and…
The salesman Larry was very kind and courteous and respectful and explained everything very well to the point that I could understand pretty much how to work everything on my first time trying he is a very good salesman and very knowledgeable.
Regenia Kendrick
Sep 8, 2026
Very thorough tech who provided…
Very thorough tech who provided excellent service
DIANE JOHNSON
Sep 8, 2026
The young man was very polite and…
The young man was very polite and knowledgeable
Clifton Palmer McLendon
Sep 8, 2026
Good job!
Freedom (the salesgirl) was well-informed and had an effervescent personality!
The installing technician was efficient.
Michael Wright
Sep 8, 2026
Excellent service
Excellent service
BEWARE OF PUSHY SALESMEN. The uninstall tech was great!
The good part of this review is about the UNinstall.
My experience with the UNinstall was great. I was VERY glad to get UNinstalled from the system!
I'm ashamed to admit that I was talked into buying this system by a smooth-talking salesman who pushed me right into a five-year contract before I knew what was happening. Don't believe the salesman when he tells you that you have 60 days in which to cancel. It's actually 3 days, and I barely got in under the wire! Praise God I'm out, the equipment is gone, the loan is canceled, and I will not fall for this again!!!!
Now, on to the good part: The tech, Ray O'Neil, who came to uninstall the equipment couldn't have been nicer. He was quick, knowledgeable, polite, and very good at what he does. I appreciated him immensely.
After removing the Vivint equipment, he put back my deadbolt, thermostat and doorbell. Thank you Ray!!!
Don't let a salesman talk you into something you don't need and don't want!!!!!!
PATRICIA GUZMAN
Sep 8, 2026
The camara it's doesn't shoup on my…
The camara it's doesn't shoup on my phone when I out from home.
Alex was great
Alex was great. He explained the system very well. Make sure I understand everything before he left well mannered love his company. He is a great seller.
Alice Hedgepeth
Sep 8, 2026
He came before it was his time and I…
He came before it was his time and I really do appreciate it that
Some of the work was questioned but all…
Some of the work was questioned but all seems to work!
So far no issues!