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Vivint Smart Lock Reviews: What Are People Saying?

Jul 30, 2020|

When it comes to smart home devices, smart locks are some of the most popular—and for good reason. They’re convenient, secure, and they offer peace of mind that comes with knowing your home is easily accessible to your loved ones.

Read on to find out why our customers love their smart locks and how they make life more convenient and secure.

vivint smart lock
Why do people love their Vivint smart locks? Keep reading to learn more.

What's a smart lock? 

Simply put, a smart lock is a keyless lock that you can unlock with a code or with your smartphone. While there are many different smart locks on the market, the Vivint smart lock is a customer favorite, especially when part of a complete Vivint system.

Vivint smart lock reviews

With so many features, there's plenty to love about the Vivint smart lock. Take a look at what our customers are saying about their smart locks and some of the main benefits they provide.

Peace of mind 

If you’ve ever left your house and wondered if you remembered to lock up, you’re not alone. Many Vivint smart lock users love that they can lock and unlock their door wherever they are. 

"I've been able to keep tabs on the house and even lock my doors while driving away from my house instead of having to turn around to drive back and do it. Vivint has allowed me to have peace of mind for things that I used to be late for work for in being paranoid if I had left the garage door open, or if the doors were locked." - Keith G., Denver, CO

"I have a traumatic brain injury from Iraq and Afghanistan, which at times causes me to forget to lock doors or turn a light off. With this system, those problems were eliminated as soon as the system went online. It's a great tool to help me get along in life." - Keith P., Altus, OK

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Our customers find it easy to keep tabs on their homes or vacation homes with their Vivint smart lock, even from another state. 

“We love the Vivint system. We don't live at the beach house, and used to worry about the house all the time. Now we can watch every area and outdoors. We can let service people into the house remotely and lock and unlock doors. Service has been amazing too!" - Joe C.

"I enjoy the ability to monitor my house from my phone. It is a great convenience for me and my family. My daughter has lost numerous keys to our home. I no longer have to worry about the kids losing the keys to the house, I just give them their own code." - Michelle F., Danville, MA

"We just got our smart home installed on a Thursday and that Sunday we were running errands. My dad called to see if we were home. I told him we were on our way home, then unlocked the front door for him so he could wait in the comfort of our home while he waited for us. Thank you for our system! We are definitely referring our friends and family!" - Lisa H., Portland, OR

vivint smart lock
Let friends and family inside from wherever you are with a Vivint smart lock.


For many people, eliminating locks allows them to ensure their kids (and pets) are able to get inside the house safely. 

"On my daughter's first day of school, she got out early. She doesn't have a cell phone and I was supposed to pick her up and was unaware of the early day. Using our Vivint Doorbell Camera, she rung it and I was able to unlock the door right from the app after speaking with her. I am extremely relieved! I can't imagine what I would have done if I came to an empty school or what may have happened to her."  - Jovany G., Salt Lake City, UT

"Vivint saved my dog! We were away (out of state), our kids were at work, and my two dogs were in the backyard. We received a doorbell notification, and a lady was there saying there was a small dog in my front yard with no collar and wanted to know if she belonged to me. I spoke through the speaker and called my dog and yes–that was my dog! I opened the door from my phone and the nice lady let my dog in. I opened the door and said thank you, then quickly locked the door." - Claudia B., Glen Burie, MD 

“I feel a whole lot safer knowing I have it and when I forget to lock the door, I love that I can utilize the app to ensure the safety of my home. It's been affordable and I consider it an investment well worth the cost.” Bethany B.

The smart lock for a safer home 

What exactly is it about the Vivint smart lock that makes it the best option on the market? Let's take a closer look at what it can do to make life easier and safer for you and your family.

Keyless entry for improved security

Chances are you've probably made a spare key for your front door, whether it's for your kids, visitors, or just to help keep you from getting locked out. But having multiple copies of your keys presents a security risk if they fall into the wrong hands. 

With the Vivint smart lock, spare keys are replaced by a unique code that you enter on the lock's keypad—there’s nothing to hide or lose, helping make your front door more secure.

Remote locking and unlocking

The Vivint app lets you lock or unlock your front door from anywhere, whether it’s a different room or a different state. So if your kids forget their code or you need to unlock the door for a delivery, you can unlock and lock back up quickly and easily.

Real-time smartphone notifications 

Because codes can be assigned to different users, you’ll always know who’s coming and going with notifications sent directly to your smartphone. This means added peace of mind knowing your kids got home from school OK or that your pet sitter arrived on time.

Temporary codes for visitors 

If you have out-of-town guests or family members who will be coming and going, you can also assign them temporary codes that expire after a certain amount of time. No need to worry about making extra copies of spare keys or planning your schedule to be there when guests arrive—you can create their own code right from your smartphone.

Top 5 Security Essentials Ebook

Download our guide to home security.

Home is everything, so protect it. In this free guide you’ll find the information you need to create a safer, more secure home with the added convenience and comfort that come with smart automation.

Upgrade to a Vivint smart lock today 

See for yourself how a smart lock can make your life easier and safer today. Contact our Smart Home Pros at 800.646.1469 for a free quote.

Get a free quote today.

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481.8630.

Clicking the button below constitutes your electronic signature and consent for Vivint and its parent company NRG to use automated technology, including calls, texts and prerecorded messages, to contact you at the number provided about Vivint and NRG offers. Consent not required to make a purchase. Up to 10msg/month. Reply 'STOP' to opt-out. See Terms of Service and Privacy Policy.

*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.