First the sale associate Juan was so…
First the sale associate Juan was so polite and respectful,then the technician Tray that came to install the system for me was so professional,kind,polite and beyond showing everything to work the equipment.
I love it they fast and affordable
I love it they fast and affordable
Smooth talking sales representative
Smooth talking sales representative. Installer worked fast. A lot to digest in a short sales pitch. Why were certain areas targeted? Wll try to keep system not sure if i will. Very expensive.
Everything we expected and more
Our installer, Jason, was excellent. The equipment all works as advertised and the system is easy to use and understand.
Eleanor Faulk
Sep 9, 2026
Awesome service
Awesome service
JENNIFER PRICE
Sep 9, 2026
Vivint
System, tech
Marilyn McDonald
Sep 9, 2026
The representative was very patient…
The representative was very patient with me and my lack of understanding technical things. I really appreciated that.
ANTHONY MILLIGAN
Sep 9, 2026
Minimal complications
Minimal complications
Delois George
Sep 9, 2026
Well it’s been good so far and it been…
Well it’s been good so far and it been work for my good
PANDORA NESTLEROAD
Sep 9, 2026
Great experience
Great experience. I love the set up so far and the technician was great at his job. I definitely recommend Vivint!
Daniel W
Daniel W. was very informative and knowledgeable of the installation and Vivint security system operation.
Susie Langley
Sep 8, 2026
It’s a good to have a camera that I can…
It’s a good to have a camera that I can look all around my home you feel most safer but just a little pricey, but I guess it worth it. We all need it can’t quite afford it, but we gonna try it and the young man’s was very respectable, kind and friendly.
Blake Johnson
Sep 8, 2026
I did an excellent job installing my…
I did an excellent job installing my system! I'm a darn good tech thanks Blake 257367. Lol
Doris J ingram
Sep 8, 2026
The representative was polite and took…
The representative was polite and took the time to make feel like a special person by explaining things in detail that I could really understand
Jerome Woodfork
Sep 8, 2026
The salesman Larry was very kind and…
The salesman Larry was very kind and courteous and respectful and explained everything very well to the point that I could understand pretty much how to work everything on my first time trying he is a very good salesman and very knowledgeable.
Regenia Kendrick
Sep 8, 2026
Very thorough tech who provided…
Very thorough tech who provided excellent service
DIANE JOHNSON
Sep 8, 2026
The young man was very polite and…
The young man was very polite and knowledgeable
Clifton Palmer McLendon
Sep 8, 2026
Good job!
Freedom (the salesgirl) was well-informed and had an effervescent personality!
The installing technician was efficient.
Michael Wright
Sep 8, 2026
Excellent service
Excellent service
BEWARE OF PUSHY SALESMEN. The uninstall tech was great!
The good part of this review is about the UNinstall.
My experience with the UNinstall was great. I was VERY glad to get UNinstalled from the system!
I'm ashamed to admit that I was talked into buying this system by a smooth-talking salesman who pushed me right into a five-year contract before I knew what was happening. Don't believe the salesman when he tells you that you have 60 days in which to cancel. It's actually 3 days, and I barely got in under the wire! Praise God I'm out, the equipment is gone, the loan is canceled, and I will not fall for this again!!!!
Now, on to the good part: The tech, Ray O'Neil, who came to uninstall the equipment couldn't have been nicer. He was quick, knowledgeable, polite, and very good at what he does. I appreciated him immensely.
After removing the Vivint equipment, he put back my deadbolt, thermostat and doorbell. Thank you Ray!!!
Don't let a salesman talk you into something you don't need and don't want!!!!!!
PATRICIA GUZMAN
Sep 8, 2026
The camara it's doesn't shoup on my…
The camara it's doesn't shoup on my phone when I out from home.
Alex was great
Alex was great. He explained the system very well. Make sure I understand everything before he left well mannered love his company. He is a great seller.
Alice Hedgepeth
Sep 8, 2026
He came before it was his time and I…
He came before it was his time and I really do appreciate it that
Some of the work was questioned but all…
Some of the work was questioned but all seems to work!
So far no issues!
Installation
Our experience right now is we have had more problems with your installation than we had with our old company’s installation
Cathy Redmond
Sep 8, 2026
The company is respectful
The company is respectful, helpful, and kind and they care about how we feel about security around our homes. They answer any questions you have and make sure you understand the equipment and are happy with it all
The salesmen was so informative and…
The salesmen was so informative and knowledgeable of the system.
Managed to get me to someone to…
Managed to get me to someone to schedule installation of equipment within 12 minutes.
CAROLYN COKLEY
Sep 8, 2026
The techs that came out were very…
The techs that came out were very courteous and explained everything to my family. We love it
Valerie Briscoe
Sep 8, 2026
Love the clarity of the cameras
Love the clarity of the cameras
Professionally installed and great quality
We been very satisfied with our cameras and security system.
Very informative and did extremely…
Very informative and did extremely great efficient work
They are good with what they do
They are good with what they do
Margaret Jameson
Sep 8, 2026
Your Rep that came to our home name…
Your Rep that came to our home name Eiman was a very helpful and patience man explained us everything on what to do and how it works. We are so please with him and also he's very knowlegeble on the work he do. He's a keeper to the company.
Not bad
Not bad by any means.
Derinda Hannes
Sep 8, 2026
I’m really enjoying my security system
I’m really enjoying my security system. I like been able knowing whose at the door before running to find that it’s kids playing. A sheriff came other day to see the camera because a kid went missing and they was able to see what time he walked off. He back home but it was very comfortable of know security.
Dennis de Tray
Sep 8, 2026
The best people
The technician was excellent.
Lutisia Smith
Sep 8, 2026
UpGrades System
This was always a good system. Now it is a great system with all the upgrades. I love it. David Kelly was great with explaining all the options.
SarrahAnn Kelly
Sep 8, 2026
The guys explained everything and was…
The guys explained everything and was so friendly and nice.I appreciated them so much.
Jimmie Crenshaw III
Sep 8, 2026
The technician was very polite and…
The technician was very polite and knowledgeable.
Daveetta Black
Sep 8, 2026
Just the overall everything has been…
Just the overall everything has been very helpful!!
Andrea Hilden
Sep 8, 2026
Surprised that the battery for the door…
Surprised that the battery for the door sensor is already low/ needing to be replaced
EVERYTHING WAS GREATn OUR TECHS WERE…
EVERYTHING WAS GREATn OUR TECHS WERE AWESOME!
Professional Installation
The installation gentleman was polite and knowledgeable. I felt comfortable with him in my building.
Porter McKinney
Sep 8, 2026
Where were the window sensors placed
Everything was good except I don’t know where they put the window sensors,Other than that everything seems to be okay.Did the sales representative tell them I don’t know.
William Whitaker
Sep 8, 2026
The technician find a great job on the…
The technician find a great job on the install as well as the tutorial.
Robert Wright
Sep 8, 2026
Customer service
Customer service
Shanta Moreland
Sep 8, 2026
Kory & Moe
Kory was amazing and Moe came through with the installation. Moe is one of the kindest and sweetest professionals I've ever met!