Home Security Systems
Maryland

Eric was the technician who installed…

Eric was the technician who installed my security system. Due to some difficulties, trying to get the holes through concrete he never gave up. He stayed right with it. I was very impressed with his work ethic and a very nice man.

Great service..

Great service..

It was a great experience with the…

It was a great experience with the doorbell door ring and door light she's everything I just now need to know how to control each one thank you

Customer service was excellent …

Customer service was excellent Contractor was polite and genuine

Professional and personable

Professional and personable, he made the installation easy

Kind and patient vivint representative

Kind and patient vivint representative. Worked around issues that were concerning to seniors and was flexible with scheduling. Spent as much time as needed to explain the new system.

The system is working as designed

The system is working as designed. I have peace of mind that my home is protected.

The gentlemen were very professional…

The gentlemen were very professional and did a great job

The customer service was respectful and…

The customer service was respectful and appreciated

Quick Installation and Quality Components

The technician arrived within the time frame set to do the work. It would have been flawless if the fragments of drywall and would have been trimmed and cleaned up afterwards. I have a service call at the moment with detection zone difficulties.

Very nice and helpful workers

Very nice and helpful workers

Jose

Technical enrolling

Great system…

Great system…. Very high tech and high value and easy to use. Great installer!!!

The technician was very professional…

The technician was very professional and explained everything clear. The sales representative was very polite and explained all the options we had.

First the sale associate Juan was so…

First the sale associate Juan was so polite and respectful,then the technician Tray that came to install the system for me was so professional,kind,polite and beyond showing everything to work the equipment.

Smooth talking sales representative

Smooth talking sales representative. Installer worked fast. A lot to digest in a short sales pitch. Why were certain areas targeted? Wll try to keep system not sure if i will. Very expensive.

UpGrades System

This was always a good system. Now it is a great system with all the upgrades. I love it. David Kelly was great with explaining all the options.

The technician find a great job on the…

The technician find a great job on the install as well as the tutorial.

ExceptionalService was excellent

Service was excellent, speak clearly and concisely. Make sure everything is taken care of before departure. When contacted they respond in a quickly.

I simply love it

I simply love it. If I have any issues I call the representative Jay,and he is immediately on it. I have had the ring but I like knowing that the house is more secure,also with the sensors. The ring battery keeps needing recharging. I don't have to worry about this system. As of right now,I don't see anything the company can do. I am still getting familiar with it

I had a wonderful experience with the…

I had a wonderful experience with the salesman from y'all company hey bixby respectful and polite thank you

So far its been a very easy experience

So far its been a very easy experience. Sales and installer were very nice friendly young men.

Everyone was very professional.

Everyone was very professional.

Installment was great

Installment was great. I had technical issues w/the app. It was not responding.

The Technician made the Vivint…

The Technician made the Vivint experience great.

1st Vivint experience

The representative, Andre, provided exceptional customer service. He answered my many questions.

Great service

My technician Joe was so very helpful and answered all my questions and addressed all my concerns

The experience went well!

The experience went well!

The technician was great explaining how…

The technician was great explaining how the system worked and was very efficient with installation

Everything and More

The technician, Skye, was awesome

Salesman and technician were awesome

Salesman and technician were awesome

Everything was fine after they got…

Everything was fine after they got everything set up and working Rite.

Great service

Great service. Came knocking, and I was mad because I'd just finished shopping and needed to put grocerys away. However, Im glad they stayed! It was a super easy process and we got same day set up. Today my dummy hubby went to gym and set alarm off. Police came and vivint handled everything with false alarm.. great service all around

Technician was professional and…

Technician was professional and knowledgable.System is working efficiently.

Very friendly knew what he was doing…

Very friendly knew what he was doing and did a great job

The sales rep explained the entire…

The sales rep explained the entire system and I did not feel pressured to purchase anything. He also stopped by a few days after the install to make sure we were satisfied with our system and knew how to use it.