Home Security Systems
Ohio

All went very smooth,and fast.

All went very smooth,and fast.

Excellent products and service…

Excellent products and service technicians

Anthony Jack was a skilled installer

Anthony Jack was a skilled, knowledgeable, efficient installer. He answered every question & cleaned up the messes the guy who came out on 10/1 & 10/2 made

Amazing experience!!

Amazing experience from the beginning. The equipment is very quality and the technician was an expert and professional!

Kevin did a fantastic job

Kevin did a fantastic job. Wanted to add locks after the original and he called as soon as he received them

So far I love it

So far I love it. I do think it’s alittle expensive,but it’s definitely worth it.

He is very nice and he did a good job I…

He is very nice and he did a good job I believe his name was Josh

My experience with Vivint was EXCELLENT!

My experience with Vivint was excellent. Joe, my Salesman, was extremely thorough with the explanation of the product. He had extensive knowledge of the system. Bradley, my installer, was fantastic! Not only did he install everything very quickly, he also asked me my input and gave different options of where cameras (ie Ring doorbell) could be installed. He was very polite and professional and thorough with his explanation of how the system worked. He offered his number if I had any questions or concerns after the installation. Bradley is a great asset to your company. I had a blast with both the gentlemen that I dealt with. I have no concerns about following up with them if I have any problems. These men definitely deserve a raise! Thanks so much, Shannon L. Boyer

A very professional explanation from…

A very professional explanation from Mike(the rep) of the products available and he arranged a very efficient installation all in short period of time!!! The customer service was excellent throughout the entire process!

They were quick and made sure i…

They were quick and made sure i understood everything

Service

They respond if the alarm sounds

Extremely professional and friendly…

Extremely professional and friendly staff!

So A far so good

So A far so good. I left ADT due to their horrible customer service. I'm counting on you all to continue to show them what truly good customer service is.

Quick and Easy

I'll be honest, I was always looking to invest in home security but didn't know where to start. Vivint sales Representative Jared was in the right place, right time. I had just arrived home and while showing others in the neighborhood all day on one of the hottest days, he made it to my house. Besides being able to show all the most standout features that caught my eyes during his presentation. Jared was able to assemble the Vivint team to my house in what seemed like no time and by 9 p.m. my alarm was activated by my wife.

The tech was excellent.

The tech was excellent.

The installer great attitude and…

The installer great attitude and patience explaining how the products works

Excellent sales and installation

Khalil was very helpful and knowledgeable about your products. Installation was quick and easy. Technology is easy to use, even for us 'older' folks.

The Vivint customer service rep was…

The Vivint customer service rep was very customer service oriented and eager to solve our problems.

Very professional and kind

Very professional and kind. Stayed till the job was finished. I even offered food and he refused but did take wateer.

This has been a great experience from…

This has been a great experience from the beginning. Courteous and professional every step of the way. Stan and Malik were both a blessing and the equipment works great. I'm having a blast watching my home on camera from 600 miles away.

We are still adjusting to the new…

We are still adjusting to the new system. So far so good. Not sure how to navigate everything.

Very knowledgeable young man…

Very knowledgeable young man representing the product.

Good custom service representatives.

The representatives are knowledgeable of products being sold and worked with me on what services best fit my personal needs.

Juan was fabulous

Juan was fabulous! Knowledgeable, professional, and very nice!

The person that worked with me he was…

The person that worked with me he was very honest and respectful explained everything to me and was very nice.and so far I like they service.

Khalil was so nice

Khalil was so nice. Adam, who setup the equipment, was quick, very thorough.

Tech was nice and system is awesome

Tyler was so funny and a really nice guy. I love my alarm system. Especially, my door camera and how it whistles and talks.

Very easy to maintain quick response an…

Very easy to maintain quick response an I feel very secure with it an protected

Everyone was very nice and helpful

Everyone was very nice and helpful

The Rep who visited us was Baba

The Rep who visited us was Baba. He was very friendly and customer-focused. He addressed all my concerns about how the system works and there are live representatives available to help us in emergencies.

Very friendly and professional

Very friendly and professional

Great job

Service guy was very nice, did a great job and was very helpful in picking out the right equipment.

Sales person and technician were both…

Sales person and technician were both pleasant and professional

Works great

Works great! Clear video and wonderful sound.

It works great

It works great

done quickly no glitches

done quickly no glitches