Russ Cochrane
Nov 4, 2026
The set up guy was terrific
The set up guy was terrific. He gave us great confidence in your service. I think his name was Tyler.
Charles Bates
Nov 3, 2026
Good tech
Good tech. Good at explaining system
Jeanette Buckantz
Nov 3, 2026
What I noticed was attention to detail…
What I noticed was attention to detail for the installation process, the honest and helpful information provided by the installer was great. Customer service staff was helpful each time I reached out. The pricing was spot on for us, there is a real appreciation for that. All in all it was a wonderful experience.
The technician who service our home did…
The technician who service our home did a really good job
Installation was excellent
Installation was excellent. Technician was very helpful and courteous. Did a great job.
Vincent Montague
Oct 27, 2026
The Service
The Service
Installer was on time
Installer was on time, very kind and mannerly and efficient. Explained everything.
Gay Randleman
Oct 26, 2026
Ericagay
The install with Stefan. sales with Luke and the overall monitoring. i will say Top notch. You stole 2 households from ADT. I am working on more. Thank you!! *****
It worked
It's good very good
Pauline Scollo Urban
Oct 12, 2026
All went very smooth,and fast.
All went very smooth,and fast.
David Swihart
Oct 9, 2026
Excellent products and service…
Excellent products and service technicians
Anthony Jack was a skilled installer
Anthony Jack was a skilled, knowledgeable, efficient installer. He answered every question & cleaned up the messes the guy who came out on 10/1 & 10/2 made
AnonBallPlayer
Oct 7, 2026
Amazing experience!!
Amazing experience from the beginning. The equipment is very quality and the technician was an expert and professional!
Kevin did a fantastic job
Kevin did a fantastic job. Wanted to add locks after the original and he called as soon as he received them
Kelly Newmyer
Oct 3, 2026
So far I love it
So far I love it. I do think it’s alittle expensive,but it’s definitely worth it.
Cierra Jordan
Oct 2, 2026
He is very nice and he did a good job I…
He is very nice and he did a good job I believe his name was Josh
Shannon Lynn Boyer
Oct 1, 2026
My experience with Vivint was EXCELLENT!
My experience with Vivint was excellent. Joe, my Salesman, was extremely thorough with the explanation of the product. He had extensive knowledge of the system. Bradley, my installer, was fantastic! Not only did he install everything very quickly, he also asked me my input and gave different options of where cameras (ie Ring doorbell) could be installed. He was very polite and professional and thorough with his explanation of how the system worked. He offered his number if I had any questions or concerns after the installation. Bradley is a great asset to your company. I had a blast with both the gentlemen that I dealt with. I have no concerns about following up with them if I have any problems. These men definitely deserve a raise!
Thanks so much, Shannon L. Boyer
Detroit Wells
Sep 30, 2026
A very professional explanation from…
A very professional explanation from Mike(the rep) of the products available and he arranged a very efficient installation all in short period of time!!! The customer service was excellent throughout the entire process!
Tamara Grafinreed
Sep 29, 2026
They were quick and made sure i…
They were quick and made sure i understood everything
Service
They respond if the alarm sounds
Kathy TILTON
Sep 25, 2026
Extremely professional and friendly…
Extremely professional and friendly staff!
So A far so good
So A far so good. I left ADT due to their horrible customer service. I'm counting on you all to continue to show them what truly good customer service is.
Quick and Easy
I'll be honest, I was always looking to invest in home security but didn't know where to start. Vivint sales Representative Jared was in the right place, right time. I had just arrived home and while showing others in the neighborhood all day on one of the hottest days, he made it to my house. Besides being able to show all the most standout features that caught my eyes during his presentation. Jared was able to assemble the Vivint team to my house in what seemed like no time and by 9 p.m. my alarm was activated by my wife.
Karen Kustich
Sep 19, 2026
The tech was excellent.
The tech was excellent.
The installer great attitude and…
The installer great attitude and patience explaining how the products works
Excellent sales and installation
Khalil was very helpful and knowledgeable about your products. Installation was quick and easy. Technology is easy to use, even for us 'older' folks.
Chris Hampton
Sep 15, 2026
The Vivint customer service rep was…
The Vivint customer service rep was very customer service oriented and eager to solve our problems.
Michele Josshua
Sep 15, 2026
Very professional and kind
Very professional and kind. Stayed till the job was finished. I even offered food and he refused but did take wateer.
David/Susan Spurgeon
Sep 15, 2026
This has been a great experience from…
This has been a great experience from the beginning. Courteous and professional every step of the way. Stan and Malik were both a blessing and the equipment works great. I'm having a blast watching my home on camera from 600 miles away.
We are still adjusting to the new…
We are still adjusting to the new system. So far so good. Not sure how to navigate everything.
Very knowledgeable young man…
Very knowledgeable young man representing the product.
Good custom service representatives.
The representatives are knowledgeable of products being sold and worked with me on what services best fit my personal needs.
Juan was fabulous
Juan was fabulous! Knowledgeable, professional, and very nice!
The person that worked with me he was…
The person that worked with me he was very honest and respectful explained everything to me and was very nice.and so far I like they service.
Carole Andrews
Sep 7, 2026
Khalil was so nice
Khalil was so nice. Adam, who setup the equipment, was quick, very thorough.
Monica Corbett
Sep 4, 2026
Tech was nice and system is awesome
Tyler was so funny and a really nice guy. I love my alarm system. Especially, my door camera and how it whistles and talks.
Michele Currie
Sep 3, 2026
Very easy to maintain quick response an…
Very easy to maintain quick response an I feel very secure with it an protected
Violet Parker
Sep 2, 2026
Everyone was very nice and helpful
Everyone was very nice and helpful
Julia Ann Cline
Sep 1, 2026
The Rep who visited us was Baba
The Rep who visited us was Baba. He was very friendly and customer-focused. He addressed all my concerns about how the system works and there are live representatives available to help us in emergencies.
SHANICE BAILEY
Aug 31, 2026
Very friendly and professional
Very friendly and professional
Heather Roberts
Aug 30, 2026
Great job
Service guy was very nice, did a great job and was very helpful in picking out the right equipment.
Sales person and technician were both…
Sales person and technician were both pleasant and professional
Works great
Works great! Clear video and wonderful sound.
It works great
It works great
done quickly no glitches
done quickly no glitches
Excellent service
Excellent service
Melinda Lincoln
Aug 17, 2026
Product work well
The technology is good
Takesha Perry
Aug 16, 2026
Where’s the tech?
I love my cameras, but one of them has stopped working and when I reached out, they said a tech would be notified. That was two days ago so I still have a camera that’s down.
