Dan and Mario
Dan, did an excellent job going over the specs. He continued to follow up on how the job was progressing. Mario was diligent with the installation in a difficult environment of shiplap walls which required finding a means to wire as well as establishing a signal through 1/2" thick old wood.
Sherry Sewell
Oct 4, 2026
Exceptional customer service
Exceptional customer service
KEVIN JENKINS
Oct 2, 2026
Salesman was awesome!
Salesman was awesome!
Installer did a great job.
LINDA SPARKMON
Oct 2, 2026
Gary was great
Gary was great. He completed his task without
Incidence.
MIRIAM WALKER
Oct 2, 2026
Kenan Jackson Field Service Pro did a…
Kenan Jackson Field Service Pro did a great job. He is an asset to your corporation.
Marilyn Jones
Oct 2, 2026
Derrick made the service great.
Derrick made the service great.
Great experience
Shayne was very helpful and informative.
I really like the service and will let…I really like the service and will let all my friends about it
I really like the service and will let all my friends about it
Shammai Terry
Oct 1, 2026
Cody
Cody, our technician was absolutely awesome!
ALISTER SMITH
Oct 1, 2026
Excellent and efficient installation by…
Excellent and efficient installation by technician Ms Jaye.
ROBERT WAHOME
Oct 1, 2026
Clear fotos n smart qualities
Clear fotos n smart qualities
DEMETRIUS L YOUNGBLOOD
Sep 30, 2026
Guy was amazing!
Guy was amazing!
Robert Freeney jr
Sep 30, 2026
Every thing is just as I ask fór
Every thing is just as I ask fór
Everything was explained in detail
Everything was explained in detail. Outstanding service . Both Jay and the technician out did themselves and were very friendly
Marcella Barboza
Sep 30, 2026
Ethan made installation and training…
Ethan made installation and training very easy. He was very professional and informative.
Andrea Murray
Sep 29, 2026
He had a hard time getting things to…
He had a hard time getting things to connect and finished , had to call back next day because camera offline and had to send a repairman out to try and get it back on, well that took some time and he fixed the problem, however I noticed the motion detector is not functioning correctly. I’m not sure what’s going on with Vivint
Explained everything
Explained everything, and very respectable. Done professional work. My vent in bedroom barely blows. I know that it is a different problem. But overall it was a good job. Thank You.
The Tech was polite
The Tech was polite, respectful and very professional
Patricia Chaney
Sep 29, 2026
My technician was THE BEST AND BEYOND…
My technician was THE BEST AND BEYOND HELPFUL!!!
REGINA CHATMAN
Sep 29, 2026
The technician was prompt
The technician was prompt, friendly, knowledgeable and very thorough in his work. Completed all tasks in a timely manner. He made sure that I understood how all the products worked. He did a great job!
Carlos Gamez
Sep 28, 2026
Excellent person and the person who…
Excellent person and the person who connected everything did a wonderful job.Very happy with Vivint
Providing door bell security
Providing door bell security
MONIQUE WILLIAMS
Sep 28, 2026
AS OF NOW IM LOVING IT
AS OF NOW IM LOVING IT
Shayne
Shayne, my ViVint technician, was very professional and did an amazing job installing my system. He explained everything and helped me tailor my system to my exact needs.
Carmen Rodriguez
Sep 28, 2026
They where very professional
They where very professional
And very nice and explained everything well. And most of all patient. 😊
Yanelis Triana Pena
Sep 28, 2026
Great experience
Great experience
Sheila for Arlene Horton
Sep 28, 2026
We had a false alarm
We had a false alarm. My mom immediately disarmed the system and you guys sent a message saying that you were aware of the system being disarmed within 30seconds. Therefore you did not call but did send a text message. In hindsight; I do think a phone call to the homeowner would be nice and reassuring to my 83 yr old mom that you guys are aware and watching. She does not text or us the internet.
Roslyn Liverman
Sep 28, 2026
Lee McGee did our installation and he…
Lee McGee did our installation and he was amazing! We love our new thermostat and doorbell! Thanks Lee and Vivent!
Danielle Holmes
Sep 27, 2026
Jason was great
Jason was great, highly recommend
1
ARMILIA TORRES MARTINEZ
Sep 27, 2026
Very good all the time .
Very good all the time .
Everyone has been extremely informative…
Everyone has been extremely informative
Definitely recommend to everyone
It has made my life easier
Ciera Roberts
Sep 27, 2026
Zeke was very helpful!
Zeke was very helpful!
Matthew Jones
Sep 27, 2026
So far so good no problem at all
So far so good no problem at all
ROY A THOMAS
Sep 27, 2026
Keep it up real talk
I love ring camera and the installation service I received from Vivint great Job guys
Jeanine Sawyer
Sep 26, 2026
The sales person was informative and…
The sales person was informative and very nice. Helpful and courteous. Installer the same. Very helpful and thorough. I am pleased with the process. Thank you.
EVERYTHING IS FINE.
EVERYTHING IS FINE.
SAMIUL HASSAN
Sep 25, 2026
Nice job more convince
Nice job more convince
LaTrice Roberts
Sep 25, 2026
The young man that they brought out he…
The young man that they brought out he did a fantastic job very helpful walk me through everything hands-down he did an excellent job.
eric reittinger
Sep 25, 2026
Friendly and expert tech
Friendly and expert tech. Only complaint is temperature controller not wired to turn on when approached and running off batteries, not powered with current.
The Best Experience
The technician, Tim, that came to my house, walked me through my house and we came up with a plan.
He asked what i wanted from the system, where i had some concerns and took the time to make sure i was getting what i wanted and not just pushed to buy more things i didnt need.
I got the basic system for now. I plan to add at least two more cameras in the near future. one for in my barn for livestock and the other to keep an eye on the back yard.
He did such a great job with the install making sure it looked clean and how i wanted it before he put in the equipment.
We are about a week into the system and it is great i love it so far. it brings peace of mind
ALEJANDRO VELAZQUEZ PONCE
Sep 25, 2026
Great Service and knowledge.
Great Service and knowledge.
Cyquinthia Williams
Sep 25, 2026
Tech was amazing
Tech was amazing
ANTONIO CHAPA
Sep 25, 2026
the service .
the service .
Our technician Carson did a great job
Our technician Carson did a great job , he truly helped us with good service.
Jeanelle Durham
Sep 24, 2026
Sean was timely and professional
Sean was timely and professional. Sean was able to customize my needs within a budget that worked for our household.
Sean guided me through the process to complete all online forms and he also showed me how to work the alarm system.
Jeffrey Taylor
Sep 24, 2026
Easy to understand and operate
Easy to understand and operate
PATRICIA WESSARGES
Sep 24, 2026
Very pleased with the service
Very pleased with the service
SANJEEV SAINI
Sep 24, 2026
The service provided by the engineer…
The service provided by the engineer was awesome.
