NICK BOBADILLA
Sep 5, 2026
To Alex Flores,
To Alex Flores,
Thank you deeply for the great service you provide. You were professional, respectful, kind, and friendly throughout the entire process. You answered all of our questions and explained everything so clearly, making it very easy for us to understand how everything works.
We truly appreciate your help and excellent service!
I love the product
I love the product. So up to date from the one I had. But I'm a little confused. I thought the all point of this equipment was to lower my light bill but it was more.
SEGIR ABDOLRAHMAN
Sep 5, 2026
Vivint door bell
It works as we were told and the person who installed that answer all my questions.
JUANA MARIA PEYRANI
Sep 5, 2026
The Tech did a great job helping me…
The Tech did a great job helping me with the product.
I can see a live video of my entrance…
I can see a live video of my entrance while we are not at home.
Rivers Falls jr
Sep 4, 2026
I love the way the cameras whistles at…
I love the way the cameras whistles at you that you are being recorded.
The gentleman Jay who came to my home …
The gentleman Jay who came to my home to installed both the thermostat and doorbell was very knowledgeable and made the installation easy and quick.
Lynnette Rennon
Sep 4, 2026
Still don’t have visibility to see…
Still don’t have visibility to see who’s at my door
Lovelle Jamison
Sep 4, 2026
Great service and the technician…
Great service and the technician answered all My questions and showed me how My home service works
ANGELITA TIPTON
Sep 4, 2026
The installer was so nice
The installer was so nice. He explained everything and answered all my questions. I am a 76 year old women and he very patient and kind.
Jessica Comeaux
Sep 4, 2026
The process with Vivint was super easy
The process with Vivint was super easy. The equipment has been reliable and our installation person was fantastic. We had Cristina out of Diboll Texas. She is awesome. Cristina is very knowledgeable and delivers excellent customer service.
ERICA J MITCHELL
Sep 4, 2026
Kyle is the best!!!
On time,very respectful easy to use product,
In my opibetter than expectednion
In my opinion, Vivint is a trustworthy company; I haven't seen any hidden charges. Above all, the equipment hasn't given me any problems whatsoever so far. The installation process went smoothly, and the installer was very professional and respectful, which I really appreciate.
Delivered on time
Delivered on time, Nestor was informative, polite to the point that made us feel like we knew him forever. He welcomed us and answered all our questions. Very pleased with the items installed and explained details of operation on the app correctly. He made we understood the app..Thank you for your service.
It was a great experience i love it
It was a great experience i love it
It’s a truly great service
It’s a truly great service
The service technician
The service technician
customerHarry Himmelstein
Sep 2, 2026
Service Tech was outstanding
Service Tech
The technicians were courteous and…
The technicians were courteous and willing to answer all my questions.
Great installer
Great installer
Experienced and Knowledgeable technician
The staff who fixed my equipment was knowledgeable and was willing to take his time to explain and download the garage app.
Robin McCullough
Sep 1, 2026
Outstanding Work!
My experience with Vivint was outstanding: Ethan was my technician who did a wonderful job which put a big smile on my face upon completion of the job. I will most definitely recommend him to my friends and family.
So far great
So far great
JOHNNIE CHAMBERS
Sep 1, 2026
Every time I walk out side it let me…
Every time I walk out side it let me know it recorded everything thank great job
the tapping sound disappeared after the…
the tapping sound disappeared after the technician guided me in rebooting the system.
Ashley Borman
Sep 1, 2026
Sales guys and techs were very…
Sales guys and techs were very personable, professional, efficient.
Reynaldo Naldo
Sep 1, 2026
Very professional
Very professional, superb customer service, very knowledgeable of the product that the technician installed on my house. He answered all the questions that I asked him resulting of me fully understood the product. He seems to be a great asset ìn your company resulting of delivering superb product and service from Vivint. Thank you.😀👍
Rachel Vilcheck
Sep 1, 2026
Extremely helpful
Extremely helpful, kind, courteous
The technician was very patient and…
The technician was very patient and polite. He didn't rush and explained everything. Answered all my questions. He was very professional overall.
Marquis was friendly
Marquis was friendly , knowledgeable and thorough in his explanations.
VERY GOOD JOB!! 😆
I’m very happy with my smart thermostat and doorbell with camera.
Thank you very much for your service!!!
MARIA HERNANDEZY and FERNANDA
Aug 31, 2026
Outstanding!
Vivint ad there employees are outstanding! The technician that installed my product was extremely kind! He was professional and careful. I would definitely recommend Vivint to friends and family.
Tanya Barker
Aug 31, 2026
amazing fast service
amazing fast service
Joana Castillo
Aug 31, 2026
The technician arrived promptly and…
The technician arrived promptly and completed the installation very efficiently. They were extremely professional and took the time to explain the system features thoroughly, ensuring I knew exactly how everything worked before they left. Excellent service!
The customer care rep that assisted in…
The customer care rep that assisted in getting our second thermostat installed as originally instructed we would get if we accepted the offer was very helpful. She showed patience and care when speaking to us. Thank you.
Also, the installer that came to do the 2nd thermostat was polite and very knowledgeable. Gave excellent service.
JEFFREY VANCE
Aug 30, 2026
Great service.....!
Great service.....!
CaTrena Melvin
Aug 29, 2026
Understanding of service and the…
Understanding of service and the installers patience.
Patrick was fantastic
Patrick was fantastic, helpful and attentive. He connected me with all the right people and made the experience wonderful.
GLORIA NOVAK
Aug 29, 2026
I just had the product installed and…
I just had the product installed and having a problem with canceling the other product. I am not ready to give your product a review.
Christopher Ramirez
Aug 28, 2026
Your service technician was really…
Your service technician was really awesome very friendly very polite and did very very professional work I thank you for what you've done in my home and for allowing me to feel safe but the best thing is my electricity bill is going down thank you.
It works
Great because so far it works! I ain't had it very long . I think I get too many emails
Technician very knowledgeable and very…
Technician very knowledgeable and very through on explaining everything.
Thanks for the help
Great personality
Rodney Maris
Aug 27, 2026
Technician was pleasant and fast.
Technician was pleasant and fast.
Kentrella McKinney
Aug 27, 2026
Setting up for someone to come out was…
Setting up for someone to come out was great. Fast and easy and everything was explained very well. Getting the cameras actually set up was super easy and fast.
MARIA NAVARRO
Aug 27, 2026
Fast service
Fast service, good attention to detail, excellent customer service.
Michael Pullia
Aug 27, 2026
My door lock is still not connected.
My door lock is still not connected.
