Home Security Systems
Indiana

Jeff and I met the first day I moved…

Jeff and I met the first day I moved into my new home. He immediately won me over with his pitch and I can’t thank him enough for continuing to stay in contact over the matter of time before I was able to get my security system set up.

I would like to control my camera in my…

I would like to control my camera in my phone

So far the system is working well

So far the system is working well, the front yard camera great, but the door bell camera has been giving me problems. Off line, no power, the replacement chime not working and sometimes no wifi. I was checked on and a technician will be sent out

Aaron was an excellent customer…

Aaron was an excellent customer representative, explaining as he installed and working within my timeframe.

The installer was very professional and…

The installer was very professional and very knowledgeable and made the experience smooth and easy .

The agent that helped me got it…

The agent that helped me got it together. Thank You

Jordan was amazing and very efficient…

Jordan was amazing and very efficient in getting the system put in and done in no time. Very friendly! My whole family loves Vivint and we have been a customer since 2014.

they always ask if I’ve had any…

they always ask if I’ve had any problems and if I do they take care of it .

So far I've had a great experience with…

So far I've had a great experience with Vivint. They have explained how the security system works and they made it very simple to understand how to go about making the experience with my security system easy. I had a great person that installed my system and their representative Quyin help me navigate through everything I needed to know about the Vivint system. Thank God for the Vivint system and the people who are representing the company. Thank you🤗🤗🤗

Very good problem solving and walking…

Very good problem solving and walking through the steps to correct things. Very professional

Excellent

Doing a good job. They are alert

Madison was patient w us

Madison was patient w us, very knowledgeable & stopped back by to make sure everything was going well. The system is very user friendly

The professional team that installed…

The professional team that installed the system

Install tech was kind and helpful

Install tech was kind and helpful

Technician was helpful and friendly!

Technician was helpful and friendly!

Great service from the customer service representative

Great service, representative was very knowledgeable, and gave me an alternative way to fix a problem.

Very knowledgeable and helpful from…

Very knowledgeable and helpful from technician and emails received.

Salesman was polite

Salesman was polite. Friendly. Explained process. Felt I was rushed into making a decision but understood that I could change my mind after see if I liked the system. Service tech arrived almost immediately after I signed the contract. System install. Didn’t realize that it had to be set up on my outdated phone until afterwards. Took 2 days to get a new phone and app set up. Salesman came back and showed me how use system.

They were very friendly and did a great…

They were very friendly and did a great job with no messes

Installation was fast.

Installation was fast.

Easyto set up and use and quickly set…

Easy to set up and use and quickly set up

Useful review

My expectations were great!!!😊

There I did it

I’m trying to be nice and do this damn survey, but it keeps making me write more

Great service

Great service

Friendly and fast service

Friendly and fast service. The sales person was very nice and the installer was very nice as well.

All around a great experience

From the time I reached out to Vivint with questions and options for my system (Stevie was the sales agent and was amazing, 10 out of 10) until the time the final security device was installed (Brondon McFarland was the installation expert and was superb, 20 out of 10) everything was efficient, professional and customer service orientated. I am very pleased with my system thus far and will tell my family and friends about my positive customer experience and state of the art security equipment I have in my home. Thank you.

Getting It Done!

The installer was polite in answering the questions about the process and showing us how to use the system.

My experience is great.

My experience is great.

I like the way the sells person…

I like the way the sells person explained the camera front and back yards and the setup.

Side door camera offline

Not happy at all

The product has been as good as…

The product has been as good as advertised. lbf

Great sales rep and installation techs

Great sales rep and installation techs. Very happy with everything so far

Everything was so easy from the door…

Everything was so easy from the door salesman to the installer they even came back the next day to make sure that everything was OK and that we understood exactly how to use the system. We are very satisfied.

Field person who knocked on my door

Field person who knocked on my door

It's great!

It's great!

Vivint is the way to go!!

Hunter was the BEST! He was kind and very informative. Made sure I knew how the system worked before he left. The system itself is very user friendly which is good for an old lady like me!!