Larry Whitehead
Sep 3, 2026
So far the system is working well
So far the system is working well, the front yard camera great, but the door bell camera has been giving me problems. Off line, no power, the replacement chime not working and sometimes no wifi. I was checked on and a technician will be sent out
Roberta Janisse
Sep 3, 2026
Aaron was an excellent customer…
Aaron was an excellent customer representative, explaining as he installed and working within my timeframe.
Leon Williams Jr
Sep 1, 2026
The installer was very professional and…
The installer was very professional and very knowledgeable and made the experience smooth and easy .
The agent that helped me got it…
The agent that helped me got it together. Thank You
Jordan Ogle-King
Aug 31, 2026
Jordan was amazing and very efficient…
Jordan was amazing and very efficient in getting the system put in and done in no time. Very friendly! My whole family loves Vivint and we have been a customer since 2014.
Kimla Griffin
Aug 31, 2026
they always ask if I’ve had any…
they always ask if I’ve had any problems and if I do they take care of it .
Michael Clark
Aug 29, 2026
So far I've had a great experience with…
So far I've had a great experience with Vivint. They have explained how the security system works and they made it very simple to understand how to go about making the experience with my security system easy. I had a great person that installed my system and their representative Quyin help me navigate through everything I needed to know about the Vivint system. Thank God for the Vivint system and the people who are representing the company. Thank you🤗🤗🤗
Very good problem solving and walking…
Very good problem solving and walking through the steps to correct things. Very professional
Excellent
Doing a good job. They are alert
Diane Olmstead
Aug 26, 2026
Madison was patient w us
Madison was patient w us, very knowledgeable & stopped back by to make sure everything was going well. The system is very user friendly
Charles Mcgee
Aug 25, 2026
The professional team that installed…
The professional team that installed the system
Kelly Silverthorn
Aug 23, 2026
Install tech was kind and helpful
Install tech was kind and helpful
Technician was helpful and friendly!
Technician was helpful and friendly!
Great service from the customer service representative
Great service, representative was very knowledgeable, and gave me an alternative way to fix a problem.
Very knowledgeable and helpful from…
Very knowledgeable and helpful from technician and emails received.
debbie faunce
Aug 16, 2026
Salesman was polite
Salesman was polite. Friendly. Explained process. Felt I was rushed into making a decision but understood that I could change my mind after see if I liked the system. Service tech arrived almost immediately after I signed the contract. System install. Didn’t realize that it had to be set up on my outdated phone until afterwards. Took 2 days to get a new phone and app set up. Salesman came back and showed me how use system.
Robert Crawford
Aug 15, 2026
They were very friendly and did a great…
They were very friendly and did a great job with no messes
Darren Stephens
Aug 15, 2026
Installation was fast.
Installation was fast.
Madison Smith
Aug 14, 2026
Easyto set up and use and quickly set…
Easy to set up and use and quickly set up
Useful review
My expectations were great!!!😊
Anthony Holmes
Aug 13, 2026
There I did it
I’m trying to be nice and do this damn survey, but it keeps making me write more
Great service
Great service
Jill Hendricks
Aug 11, 2026
Friendly and fast service
Friendly and fast service. The sales person was very nice and the installer was very nice as well.
Steven Kelley
Aug 11, 2026
All around a great experience
From the time I reached out to Vivint with questions and options for my system (Stevie was the sales agent and was amazing, 10 out of 10) until the time the final security device was installed (Brondon McFarland was the installation expert and was superb, 20 out of 10) everything was efficient, professional and customer service orientated. I am very pleased with my system thus far and will tell my family and friends about my positive customer experience and state of the art security equipment I have in my home. Thank you.
Sherrie Johnson
Aug 10, 2026
Getting It Done!
The installer was polite in answering the questions about the process and showing us how to use the system.
Renwick Smith
Aug 9, 2026
My experience is great.
My experience is great.
I like the way the sells person…
I like the way the sells person explained the camera front and back yards and the setup.
SCHLINDA FLYNN
Aug 7, 2026
Side door camera offline
Not happy at all
The product has been as good as…
The product has been as good as advertised. lbf
Jim Mattingly
Aug 4, 2026
Great sales rep and installation techs
Great sales rep and installation techs. Very happy with everything so far
Amber Sirosky
Aug 4, 2026
Everything was so easy from the door…
Everything was so easy from the door salesman to the installer they even came back the next day to make sure that everything was OK and that we understood exactly how to use the system. We are very satisfied.
Bennie T. Gavin Jr.
Aug 3, 2026
Field person who knocked on my door
Field person who knocked on my door
Cinti Bookkeeper
Aug 2, 2026
Vivint is the way to go!!
Hunter was the BEST! He was kind and very informative. Made sure I knew how the system worked before he left. The system itself is very user friendly which is good for an old lady like me!!
Cornelius Smith
Jul 31, 2026
The garage door isn't working in my…
The garage door isn't working in my name only taffy hunter
John Baldwin
Jul 31, 2026
The professionalism of the salesperson…
The professionalism of the salesperson and the installation
SHIRLEY MCLEAN
Jul 30, 2026
So far
So far, everyone that has worked with me as far as the salesperson. Also, the tech that had to help me set up my service on my phone. You guys were very professional and really patient. I appreciate all of your help. Thanks so much.
Vivint Housecall
Having people who are familiar with the product and genuine enjoy what they are doing.
Sonja Powers
Jul 24, 2026
The best
The guys were professional they knew what they were doing I would trust them to do it again
James Fletcher
Jul 24, 2026
Thank you very much
Thank you very much
Crystal Cantrell
Jul 23, 2026
Good
All the above
Richard Joseph Olopade
Jul 22, 2026
I one the best security
It is awesome.
Seth Shaffer
Jul 22, 2026
The equipment works excellent and it…
The equipment works excellent and it makes me feel safety free thank you. Seth Shaffer
Aaron Metzger
Jul 22, 2026
How fast they did the job took only…
How fast they did the job took only about an hour at most very nice guys
Kathaleen Arellano
Jul 22, 2026
My experience was great because I knew…
My experience was great because I knew what products I was getting, I was told estimated installation time, and it was just a pretty fast and well detailed service. The only thing im not satisfied with is the door lock and smoke detector. Other than that everything works great !
Parking.com Customer
Jul 22, 2026
I have three words for Vivint
I have three words for Vivint, fantastic, terrific, Great! What an awesome experience. Thank you Vivint!
Treat customers with dignity and…
Treat customers with dignity and respect, help them to understand what to expect from the company and the equipment also, those who are installing the product are very informative, kind, and caring.
Amanda Jones
Jul 17, 2026
The guy that sold us the plan was…
The guy that sold us the plan was wonderful
