Karla Haggai
Sep 14, 2026
So everything is great from your…
So everything is great from your salesmen to your installer it has been very good experience!
ROBERT M FINE
Sep 13, 2026
Excellent, efficient and neat installation also courtous.
Very efficient and neat installation. Excellent public relations. Explained all details about all the devices. Also picked out the best locations for all the camera's. Great quality device's and Awesome job well done. Thank you.
Melissa Staricka
Sep 11, 2026
Brock was very professional and…
Brock was very professional and informative! This is very user friendly system.
The gentleman that came to my home was…
The gentleman that came to my home was prompt was ready to work and actually helped remove some of the old security screens from my home which was nice to only have one screen
Vivint is The Way to Go!
Everything from discussing the plan for me, scheduling, installation, and explanation of equipment went very smoothly! Very nice, patient, and kind people to work with at this company!
Leticia Molina
Sep 9, 2026
Their technicians are professional and know what they are doing.
The tech that came to install was professional and explained everything.
The installers were great!
The installers were great! This was part of an entire program offered through Sunrun. So far everything has been amazingly great. The roofers were fast efficient and courteous, the Vivint installers were better than I could have hoped for and today the Sunrun guys are really on it. Kind, hardworking and prompt. The Vivint service has been working really well. The interface is easily understandable. They took plenty of time to explain everything. I am very, very happy.
Overall the service people are very…
Overall the service people are very professional and easy to work with. Explaining the system in detail and give me an assurance and put me at ease.
The employees were professional and…
The employees were professional and respectful and explained the process.
your representatives were…
your representatives were knowledgeable, professional and curtious
Jaydee Deluca
Sep 3, 2026
Great experience overall
Great experience overall
Good installation experience
Good installation experience
Kimberly Hendricks-Brown
Sep 3, 2026
The installer was patient and took his…
The installer was patient and took his tome explaining how to operate the system.
Perfecta Valle
Sep 2, 2026
Technician was fast and answered all my…
Technician was fast and answered all my questions
The technician Kenneth was awesome
The technician Kenneth was awesome. He explained everything to me and showed me how it worked.
Every one was friendly and the…
Every one was friendly and the instructions were good but over awelmeing.
Leonard Barbo Lennie
Aug 26, 2026
After 9.5 years and a rate increase of…
After 9.5 years and a rate increase of more than 200% , not to mention old antiquated equipment, my sign on with Vivint is like a breath of fresh air. Use of equipment is so simple and any personnel I've delt with have been a kind experience. Thank you 😊
Things need to be worked on.
It wasn’t great . But it was very nice. We weren’t happy with installation be cause. We had a few issues and it took to have installed way too long . And now another problem with issues like payment issues. Now I got a text saying that my payment was past due . When we paid the installment. Because it had to be done to get started. So don’t know how it could be past due . Just tried to call to ask about the payment . And all got was sails trying to have me get something I already have and wouldn’t let me talk with someone about my account. So yes your company could use some work on things. Sorry to say .
Michael and Betty Schultze
Aug 22, 2026
The experience was great
The experience was great. It was a joy to work with everyone. The install went very well.
installation was great
installation was great
Vivint
Amazing and quick. Enjoying my new security system.
Delma Villarreal
Aug 19, 2026
Overall the operator and installer did…
Overall the operator and installer did an awesome job with the information about the product
HENRIETTA SMITH
Aug 19, 2026
The customer service was top tier
The customer service was top tier! Eli, our sales rep really did go above and beyond and we are so thankful! Thank you Sunrun
Vivint has exceeded our expectations.
From the point of sale to installation, the staff was friendly, polite and knowledgeable. The equipment has been excellent with great new technology.
Sukhwinder Kaur
Aug 18, 2026
This service is so fast
This service is so fast, and the staff is very kind.
Everyone we talk to is very…
Everyone we talk to is very professional and willing to help
Joe Castaneda
Aug 18, 2026
We just love the quality of the system
We just love the quality of the system. Also it is very user friendly
Timothy Hamilton
Aug 16, 2026
The installer
The installer, Melissa, was neat with the installation, very helpful, patient and informative on the operation of the system.
System is simple to use.
Brittney Cuevas Valverde
Aug 15, 2026
Great service
Great service, the tech that came was great
Fausto Sainz
Aug 14, 2026
Excellent installation and high value…
Excellent installation and high value on my new alarm system
Overall good
Salesman was nice, not too pushy. Technicians were also good too, however, they did leave wire clippings, and staples all over the place when they removed old equipment and installed new equipment. Kind of frustrating when you’re walking barefoot in your house and you step on a staple.
Fernando Ruiz
Aug 12, 2026
Very helpful and thorough
The sales guy was very helpful in explaining what kind of service I was getting and The technician came out quick and installed our equipment fast and was very pleased with the service, very nice and explained everything thoroughly
Debra Ballou
Aug 12, 2026
Miguel was nice and he was very helpful…
Miguel was nice and he was very helpful and help me out a lot and show me how to use the equipment.
Rajan Azariah
Aug 11, 2026
Very knowledgeable staff and…
Very knowledgeable staff and professional install went smooth
JEANNE KAPUNIAI
Aug 11, 2026
Communicating the how,why and feeling…
Communicating the how,why and feeling secure for my home
Pascual Saldivar
Aug 11, 2026
I thought the products are of very good…
I thought the products are of very good quality. The service was excellent. The service Tech was professional and provided great service. I was very pleased with my purchase and service. I do think the pricing for your products is higher than other companies in your field.
best purchase/investment
This company did great and when I changed my mind about placement of a camera they changed it for me no problem and even patched the hole for me
The complete experience was great
The complete experience was great , Technician was on time, knew what he was doing and very polite.
Denise Barrios
Aug 6, 2026
Stefan was great at explaining…
Stefan was great at explaining everything about security system. Very kind B and helpful. Would definitely recommend this company to relatives.
Larry Hunter w
Aug 6, 2026
Very good costumer service
My experience was great because of the costumer service and good work
PATRICIA JENKINS
Aug 5, 2026
Because it's easy to use
Because it's easy to use, service staff was great helpful and patience, very nice
Very good equipment and staff.
Very good equipment and staff.
Phillip Brown
Aug 4, 2026
So far
So far, my experience with Vivint has been good. The installation process went smoothly, and the system has been easy to use. The cameras and app have worked well, and I like the features and overall convenience.
I’ve only had the system for a couple of days, so it’s still early to give a full review. The only downside so far is that it’s a little pricey, but overall I’m satisfied with my experience and look forward to seeing how it performs over time.
Marcia Hohlbauch
Aug 4, 2026
Technician was awesome
Technician was awesome
ANDREW MEYERS
Aug 4, 2026
Salesperson and installers were very…
Salesperson and installers were very professional and friendly AND it got installed that very day
Technician was knowledgeable
Technician was knowledgeable, and friendly.
5 STARS
The installation went very smooth. Once completed, the Installer carefully explained how it worked and entertained any questions I had. The real time displays are very clear. The ability to control its operations via phone is most helpful. Vivint offers 5 Star Service & Quality of the System itself!
Hard working techs and sales team.
Hard working techs and sales team.
