Friendly people
The people have been very friendly and seem knowledgeable. I would have given 5 stars, however i realize the tech thar set up the system probably should have spent a little more time explaining how the system worked and how to maximize its usefulness.i
Secure with Vivint
Easy ordering, installation and billing process.
Stephen Dodge
Oct 29, 2026
Overall
Overall, the purchase and install processes were very good. I will say that the person who sold us the system did describe it as being capable of things it was not in fact capable of (e.g., cameras that automatically rotate to track would-be thieves). That said, we are very happy with the system and the process leading up to and through the installation.
Micheal the technician is wonderful
Micheal the technician is wonderful, very patient to explain everything into details, nice guy.
Stephen Yurochko
Oct 27, 2026
The quality of the equipment and the…
The quality of the equipment and the friendliness and knowledge of the technician Gilbert
Claireca Padgett
Oct 26, 2026
Service guy was great!
Service guy was great!
TERESA NARANJO
Oct 23, 2026
great customer care
Everything was great.
The installer NOE explained everything…
The installer NOE explained everything in detail from product to installation!
customer Gabriel O
Oct 21, 2026
The Tech person was very respectful
The Tech person was very respectful, friendly and installed everything in a timely manner, we are very satisfied with the service we received.
Happy customer
Scheduled me right away! Technician was prompt communicating everything and gave really good recommendations!
Celia Lozada
Oct 20, 2026
Our neighbor is what made me subscribe…
Our neighbor is what made me subscribe to your company as I see and hear the deterrent noise every time. I approach their house next door.
Michael Spruel
Oct 15, 2026
My entire experience was excellent
My entire experience was excellent. Your installer, on the other hand, made that experience great; an intelligent expert answered all my questions and explained the whole process. Very pleasant.
Janet Varela
Oct 15, 2026
Great customer service
Great customer service. Very informative and professional.
The worker was nice and told us about…
The worker was nice and told us about everything
Mia Maldonado
Oct 14, 2026
Amazing
Amazing, jimmy was fantastic and so helpful
Great experience what whole crew…
Great experience what whole crew assembling my whole unit solar and panels great customer service and great electrician was very knowledgeable and very helpful. I appreciate the whole crew that installed my whole system..
Vernon Dariso
Oct 13, 2026
Victor made himself feel like family.
Victor made himself feel like family.
Jonathan Jackson
Oct 13, 2026
Love it because I need this for my…
Love it because I need this for my house
Victor Cordova
Oct 13, 2026
Best of the best no questions ask
Best of the best no questions ask..had it for a month now and its one of the best decisions ever made cause I have peace of
mind while im at work and my family its there .I know the house its secure
ADELA DELMORE
Oct 13, 2026
Overall it was great.
Overall it was great.
Leroy Simmons
Oct 12, 2026
We have been satisfied with our new…
We have been satisfied with our new alarm.
Jody Huebner
Oct 11, 2026
Website is easy to use
Website is easy to use, got everything I needed.
Chartrice Carter
Oct 8, 2026
Aaron's patience and guidance was very…
Aaron's patience and guidance was very instrumental in this set up!!!
Manuel O Parreno
Oct 8, 2026
We regained our peace of mind once the…
We regained our peace of mind once the security system was installed and after going through the testings of the cameras and alarms with Francisco, our installer. However, after 3 days the backyard camera went off-line. I reboot the system, waited and didn’t correct the problem.I Had to call Vivint support for and instructed me to unplug and replug the power that goes to the backyard camera, a manual effort that needs someone presence to correct the problem. It worked, back to normalcy with security system. The question is why did it happen so early from the installation date? What if we are out of town and no one can physically unplug and plug the power? No security coverage then. On Oct. 6 the driveway camera went off-line and have to do the unplug and plug routine to reset the driveway camera.
Norma Elena Perez Juarez
Oct 8, 2026
A total pro!
Tech was very nice and professional. Explain in detail the package I was getting and answered all my questions. Two thumps up!
Diane Bartlett
Oct 7, 2026
The tech you send was great
The tech you send was great
Juliett Harwell
Oct 7, 2026
The technician I spoke to on the phone…
The technician I spoke to on the phone was very patient, he answered all the questions asked.
Guadalupe Martinez
Oct 6, 2026
Best security by far!
Best security by far!
Vivint review
The installers were very nice and courteous. All of the products were not installed on the same day. We are still waiting for a doorknob keypad. There have been some issues with our electrical with a dead outlet after thier install. The actual products, cameras, huds etc are excellent. I feel the price paid was reasonable.
GILBERT GARCIA
Oct 1, 2026
Excellent Technician
Excellent Technician
Sabrina Yates
Sep 30, 2026
Very informative and reassuring of…
Very informative and reassuring of being protected
Moise Fleurant
Sep 30, 2026
Sofar everything is going well
Sofar everything is going well
Artez Hinton
Sep 29, 2026
Absolutely great from beginning to end
Absolutely great from beginning to end. From the original phone call to the tech coming out and installing everything was simple and headache free.
You did what you were requested do and…
You did what you were requested do and explained each part of my service and equipment so I understood what they did and discussed whether I really needed it.
Howard Cooper
Sep 27, 2026
This is our first experience with…
This is our first experience with Vivint. Everything is going well and we hope that it continues. They’re professional, detailed and knowledgeable of the technology of this service.
Steven Vigil
Sep 24, 2026
Friendly and explains details
Great installation and very friendly explains how the system works and checks up on there clients
Great salesperson and installer
Great salesperson and installer! Great features way better than my old Ring system
Mario Manriquez
Sep 24, 2026
Great product
Great service and I love my new system
Isaac Gilkinson
Sep 22, 2026
We've been looking at this service for…
We've been looking at this service for awhile and the process to sign up was nice and easy
The installation went great and…
The installation went great and installer did a good job. He did promise to come back and bring my sign and stickers but has not yet returned.
Marcia McGee
Sep 22, 2026
Wonderful customer service with Joshua…
Wonderful customer service with Joshua and Angel.
Karla Haggai
Sep 14, 2026
So everything is great from your…
So everything is great from your salesmen to your installer it has been very good experience!
ROBERT M FINE
Sep 13, 2026
Excellent, efficient and neat installation also courtous.
Very efficient and neat installation. Excellent public relations. Explained all details about all the devices. Also picked out the best locations for all the camera's. Great quality device's and Awesome job well done. Thank you.
Melissa Staricka
Sep 11, 2026
Brock was very professional and…
Brock was very professional and informative! This is very user friendly system.
The gentleman that came to my home was…
The gentleman that came to my home was prompt was ready to work and actually helped remove some of the old security screens from my home which was nice to only have one screen
Vivint is The Way to Go!
Everything from discussing the plan for me, scheduling, installation, and explanation of equipment went very smoothly! Very nice, patient, and kind people to work with at this company!
Leticia Molina
Sep 9, 2026
Their technicians are professional and know what they are doing.
The tech that came to install was professional and explained everything.
The installers were great!
The installers were great! This was part of an entire program offered through Sunrun. So far everything has been amazingly great. The roofers were fast efficient and courteous, the Vivint installers were better than I could have hoped for and today the Sunrun guys are really on it. Kind, hardworking and prompt. The Vivint service has been working really well. The interface is easily understandable. They took plenty of time to explain everything. I am very, very happy.
