Home Security Systems
Mobile, Alabama

knowing the the house is armed and mack…

knowing the the house is armed and mack me feel safe so no one would brack in

Very simple installation process and…

Very simple installation process and easy to navigate and control from my phone. The camera quality is amazing.

Everyone that came out was wonderful

Everyone that came out was wonderful. They were. able to tell me about everything that I needed for my place I will recommend them to anyone great job you guys

Our sales person was very polite and…

Our sales person was very polite and very very helpful he got us set up he is bet patient thank Gid fir the young people

Great service

Great service! Great communication! Loving my new home security system!

Being able to watch my surroundings

Being able to watch my surroundings

Service was excellent arrive way before…

Service was excellent arrive way before time and was very professional

service is great

service is great

Professional technician

Professional technician

Friendly service with unusual policies

Friendly and honest staff. They take their time to make sure you understand everything. And you have the salesperson’s direct number in case of any questions or concerns. Here’s why they lost 1 star: 1. After meeting with the sales rep, you HAVE to at least make contact with the installer the same day to avoid extra charges, even if it’s at night. In our case it was around 9PM, but he was happy to come back for the full install another day which took over 4 hours. 2. They do not clean up after themselves, so any dust or wood shavings from drilling through your walls or doors is left where it fell. And you have to dispose of the product boxes yourself. He was polite about it but it’s some kind of policy they have. 3. You only have 3 days after install to cancel your service if unsatisfied. We are happy with the system but there was a problem during the installation we were told someone would contact us about to resolve. Those 3 days came and went without any word so now we are stuck. It’s not an emergency per se but still a bit off-putting.

We have been with your Company for…

We have been with your Company for years.

The service representative was not…

The service representative was not forthcoming about all the charges. For example, the overall price of the products in service. I was very disappointed even though he gave me some discounts on starting the service. I got two months free up front with no contract, due to my hesitation. I'm not sure if I have a contract when it begins or even if I what's told the truth. I have a lot of paperwork to read through. I sort of wish everything was just explained upfront and was honest. The technician it was very thorough in communicated when necessary. I'm a little hesitant, it's about keeping the service in products.

My representative

My representative, Chris, was great. He didn't push. Answered all of my questions. He even played with my grandkids who were visiting. The system is easy to use and understand. I am able to call if I have any questions and I love the fact that there are technicians local that can assist quickly, should I need it. I can also call if I just have a question about how to change my view on the screen or anything else.

Josh was very knowledgeable about what…

Josh was very knowledgeable about what I needed- he was friendly, snd was available when I had questions ? I would give Josh 5 stars!

ARIF WAS AN OUTSTANDING TECHNICIAN…

ARIF WAS AN OUTSTANDING TECHNICIAN teaching us every step of the way. Great experience, wonderful product.

Brandon made our experience amazing!!

Brandon made our experience amazing!!! He was great with explaining all the equipment, how to use it, and what each item does. He helped us figure out placement and was just overall great with getting exactly what we need, without pushing unnecessary items onto us. He was so friendly and personable, without losing his professionalism. I highly recommend trying them out!!!

Very friendly knew what he was doing…

Very friendly knew what he was doing and did a great job

They are very good at what they do…

They are very good at what they do professional what respect.

Erin was professional and explained all…

Erin was professional and explained all the things I needed to know. He gave me the time that I needed to understand the installation process of the door bell.

Satisfaction Guaranteed

Satisfied with product, price was reasonable. Delivered everything that was promised. Installer Daniel Asing was patient, cordial and knowledgeable. Willing to please!

Ray did a great job installing and…

Ray did a great job installing and explaining the camera system.

Great! Need to invest in solar cameras!

The company offered great promotions.

So far so good

So far so good, I like to be able to see the thermostat on my phone. The installer was very nice and explained everything well.

Review

I’m happy with my service

Every aspect is exceptional.

Every aspect is exceptional.

Jorge the tech was Great.

Jorge the tech was Great. Jorge was patient very detailed and knowledgeable. I give Jorge a 10 out of 10...THE BEST!

The installation tech

The installation tech, Sam was fantastic. We love the quality of the cameras and easy use of the system

Tristan was amazing

Tristan was amazing

Experience with staff

Took the time to explain everything. Warned in advance to any and all sudden loud noises and what it was from. Friendly and easy to understand what is happening and most of all patient and willing to help with any problems during the process.

Outstanding customer service!

Outstanding customer service!! Great value and great service.

Wonderful

The techs that came and set up the equipments were very professional and efficient. The technology itself it up to date and works amazingly. Just make sure you work on your telephone customer service tho…

It works rwally great I love it and…

It works rwally great I love it and sales guy Isaac and technician were pretty great as well.

Everybody knowledgeable in this company is very…

Everybody in this company is very professional and honest

Easy to use the arming device

Easy to use the arming device. Cameras are very clear and located well

Couldn’t add a third person

Everything is good except when I try to add my son on the panel

Installer was informed and polite

Installer was informed and polite