David Montes Jr.
Nov 11, 2026
My installer was professional and…
My installer was professional and explained everything very well
2 thumbs up
From the first phone call to installation and assistance the entire team was great
Andrea Lightbourne-Webster
Nov 9, 2026
Personable
Personable. Helpful. Solution oriented.
Everythings turned great thanks
Everythings turned great thanks
Very easy to use
Very easy to use. I feel safe at night!
The man that installed equipment did…
The man that installed equipment did not explain very well how to access info from phone,
Charles Hall
Oct 21, 2026
It would be nice that Vivint would…
It would be nice that Vivint would replace signs about every 10 years at no cost.
Keyshawn Davis
Oct 20, 2026
Everything is good
Everything is good
Teresa Melvin
Oct 18, 2026
Overall Experience
The sales representative was very helpful in determining my needs, explained all the costs involved, and worked on our schedule for the installation. The technicians who completed the installation were friendly and professional; once the equipment had been installed, they explained the system to us and addressed all the questions we had.
Brian Garcia
Oct 13, 2026
Love the service
Love the service. Cameras provide clear video with great detail.
Ahmand Alfred
Oct 12, 2026
My technician was extremely helpful he…
My technician was extremely helpful he told me about all the deals Vivint had, and explained all of my new equipment to me.
Anthony Themistocleous
Oct 7, 2026
Everything is working as I had expected…
Everything is working as I had expected so far
Angie Brogdon
Oct 7, 2026
Danny did a wonderful job installing…
Danny did a wonderful job installing our security system and educating me about it. Would recommend to anyone. Very please!
Was very pleased with sales…
Was very pleased with sales presentation as well as installation. I got pulled away for some time while installation was in process and we are not as tech savvy as we need to be so we are working through all the things we can take advantage of.
Great security company for sure.
I have enjoyed this experience, much better than my previous security system.
Hook up was fast and easy
Hook up was fast and easy. Panel is easy for my Mom to use. She feels safe.
The man that installed my security…
The man that installed my security system was very knowledgeable and explained everything in detail. It took a few hours but I needed some extenders but he was prepared and ready.
Nice service man
Nice service man
Anthony Phurrough
Sep 30, 2026
The person who installed the system was…
The person who installed the system was amicable, knowledgeable and efficient, He set the tone for all the great features that were added to my security system! After the installation, I felt happy and safe! That is a big plus! What a fantastic experience😀
Andres Valencia
Sep 28, 2026
Everyone was professional and informative.
The presentation of VIVIT's offerings and installation was exceptional. Everything is functioning perfectly.
Janiece Martindale
Sep 27, 2026
Vivint is the best
Von was able to do his work and I was able to my thing. He answered all my questions.
Terry MacDonald
Sep 27, 2026
VIVINT Rating
Great sales representative, installation technician, and equipment. All the equipment works as promised.
Indaly Walker
Sep 25, 2026
Employees were great.
Employees were great.
Gwendolyn Hickerson
Sep 24, 2026
Sales rep--Gus was a very friendly and…
Sales rep--Gus was a very friendly and helpful young man.
Ray was wonderful
Ray was wonderful. He explained everything along the way (what equipment I was getting, what it was for, and where to install it). He also made sure I knew how to operate the system from both the panel and the app. He was very polite and made sure he cleaned up after the install. He even checked in after a day or two to make sure everything was still going okay and I didn't have any other questions.
Linda MCCAFFERTY
Sep 18, 2026
older houses were built to last.
I live in an old house it is approx.115 years old and the wood is a lot harder than it is nowadays and my router is in the very back room so it was harder for the signal to get through the house and walls and it took a while to get it working right,,but my service tech did a great job and was very pleasant and persistant and his name was Beau Derrick.
Lakinsa White
Sep 17, 2026
Great Technician
Great Technician. He was very professional.
Denise Cripple
Sep 16, 2026
We had an awesome salesman come to our…
We had an awesome salesman come to our house from my daughters house. She knew I was looking for a security system. He sold us on it and was very polite and knowledgeable. The work was done when he said it would be. Thanks for sending us a very nice young man. Not the typical salesman.
Milton Rhodie
Sep 15, 2026
Great service
Great service. And timeliness
TERRANCE JENNINGS
Sep 14, 2026
technician was great and knowledgable
technician was great and knowledgable
Daphne Rawls
Sep 13, 2026
Knowledgeable
Knowledgeable
Everything works fine
Everything works fine
paceantoinette
Sep 10, 2026
Professional great work and super good…
Professional great work and super good attitude
BEWARE OF PUSHY SALESMEN. The uninstall tech was great!
The good part of this review is about the UNinstall.
My experience with the UNinstall was great. I was VERY glad to get UNinstalled from the system!
I'm ashamed to admit that I was talked into buying this system by a smooth-talking salesman who pushed me right into a five-year contract before I knew what was happening. Don't believe the salesman when he tells you that you have 60 days in which to cancel. It's actually 3 days, and I barely got in under the wire! Praise God I'm out, the equipment is gone, the loan is canceled, and I will not fall for this again!!!!
Now, on to the good part: The tech, Ray O'Neil, who came to uninstall the equipment couldn't have been nicer. He was quick, knowledgeable, polite, and very good at what he does. I appreciated him immensely.
After removing the Vivint equipment, he put back my deadbolt, thermostat and doorbell. Thank you Ray!!!
Don't let a salesman talk you into something you don't need and don't want!!!!!!
Derinda Hannes
Sep 8, 2026
I’m really enjoying my security system
I’m really enjoying my security system. I like been able knowing whose at the door before running to find that it’s kids playing. A sheriff came other day to see the camera because a kid went missing and they was able to see what time he walked off. He back home but it was very comfortable of know security.
Raymond Washington
Aug 26, 2026
My rep was very personable and very…
My rep was very personable and very knowledgeable about the product and the system. I really felt like my home was going to be so much secure. I’m very happy with my system.
Jon Stevens was our sales tech and he…
Jon Stevens was our sales tech and he was very professional and knowledgeable about the product. HIGHLY recommend this service for anyone looking for affordable security. Now GET out there and RAWK!
Brittany Miller
Aug 24, 2026
Awesome experience with getting system…
Awesome experience with getting system set up. The system has been amazing so far: feel much more secure in the home
It was an overall great experience.
It was an overall great experience.
My salesperson, Mihir, was amazing.
The installation was smooth and quick, and everything is working great.
Service
Service, staff, and technology.
Steven Prince
Aug 17, 2026
Great customer service
Great customer service. Very knowledgeable of the job. Keep up the great work. Glad to be part of the Vivint family!!
MICHELLE MATTHEWS
Aug 16, 2026
Convincing young salesmen
I don’t usually open my door to strangers, but the two young men who knocked on my door got me. They were very kind and professional. As someone who lives alone, I was interested in the products they were selling to protect my home. The only reason I am not giving five stars is that it was really off-putting for Vivint salespeople to show up at 8 p.m. Then, incredibly, the installer came later that evening. It was really bizarre, but thankfully it worked out well.
Lovely Looney
Aug 16, 2026
The guarantee customer satisfaction…
The guarantee customer satisfaction with the overall service. Noah Jenson was very helpful during the process and he was well aware of the product and service itself. The service installed by the technician was a plus knowing that I wasn't sure of the drilling into my walls but it worked out great. The technician was calm and understanding to my needs concerning placement of devices. I don't remember the Technician name but he's a kind spirit guy and I would definitely recommend him and the installed service by the company. Both Noah Jenson and the Technician made the experience a wonderful one and I'm definitely enjoying the service from Vivint.
Cheryl Reedy
Aug 14, 2026
Everyone that came out was wonderful
Everyone that came out was wonderful. They were. able to tell me about everything that I needed for my place I will recommend them to anyone great job you guys
Shandrail Smith
Aug 13, 2026
Couldn’t add a third person
Everything is good except when I try to add my son on the panel
Deidra Mccarty
Aug 13, 2026
The installer was outstanding
The installer was outstanding. I am on Oxygen and have some physical difficulties. He understood and was very gracious in terms of explaining everything to me. A sales person was also very diligent and when I text him with a question, he responded right away.
miasha morgan
Aug 13, 2026
𝐿𝑜𝑣𝑒 𝑡ℎ𝑒 𝑞𝑢𝑎𝑙𝑖𝑡𝑦!!
𝐿𝑜𝑣𝑒 𝑡ℎ𝑒 𝑞𝑢𝑎𝑙𝑖𝑡𝑦!!
Willie Mae Forbes
Aug 13, 2026
I am new to Vivint so have been good
I am new to Vivint so have been good
