Home Security Systems
Colorado

He was very professional

Very professional and I was happy with service

knowing the the house is armed and mack…

knowing the the house is armed and mack me feel safe so no one would brack in

Very pleased with the whole experience

Very pleased with the whole experience. The installment went smooth. The staff were very pleasant and knowledgeable.

Service install was quick

Service install was quick, informative, and professional.

Luca was wonderful

Luca was wonderful

DJ was very professional and efficient

DJ was very professional and efficient. I would like to know where the smoke/monixide alarms are located tho.

Brandon was very knowledgeable and…

Brandon was very knowledgeable and informative.

Great System!

We love it and feel so much safer!

Satisfied

Your representative was knowledgeable understanding my needs and getting the right products they were courteous and explained the products so I knew exactly what I was purchasing

Great Service

The sales rep was very knowledgeable and followed up after installation. The installation tech was helpful, although he left out a few details. Ava on Chat was helpful as far as she could be, then connected me with Agent Anmol, who was very helpful.

Unfortunately the installation…

Unfortunately the installation technician had to drill a hole in the drywall to connect the doorbell to a power supply.

Clear sale and system install was flawless

The installer Justin was great and also the guy on the phone setting us up was fabulous too

The quickness of the install

The quickness of the install. The professional who installed the equipment.

The installation was definitely my…

The installation was definitely my issue. They just left the old equipment lying around. They didn’t clean it up or remove old sensors to install the new ones. Very disappointed with that part. Also, I think I need a sensor on my entrance door into the house just in case the garage door is left open for some reason. Also didn’t really get any training on your app. Lastly the deadbolt lock that was installed was never keyed to the old one. Not sure why that wasn’t part of the install. Now I’m left with a separate key for the lock.

The feeling of being safe

The feeling of being safe

The right moment

Normally when people solicit at my door I turn them away, but this time I decided to listen because I was looking for an alarm system for my house. After listening to what Harry had to say I decided it was a great deal. Harry was very informative and was able to assist with getting a tech out to set it up and the devices. He also checked with me a week later to see how everything was going. I would also like to say that Harry wasn’t the only one that gave excellent customer service, but all 3 of the technicians that came explained things and walked me through the system.

They set it up

They set it up, trained us on to use it and were very pleasant and professional.

Learning the whole process

Learning the whole process. Charlie crew If I find a friend I would recommend:)

It was a seamless process and…

It was a seamless process and experience. The Agent was credible, explained the process, quality of service and it’s benefits associated with switching to Vivint.

The people are friendly and so far the…

The people are friendly and so far the service it's great it really gives my mother and I peace of mind

Great system

Great system, professional workers. Great technology

Vivint kept us up to date and the…

Vivint kept us up to date and the technician who did the installation was great to work with.

staff was friendly

staff was friendly. they were able to adjust the equipment I wanted day of.

Everyone was very professional and…

Everyone was very professional and friendly. Explained things thoroughly. I am very happy with the results.

The crew at Vivint are all amazing.

The crew at Vivint are all amazing.

nathan was awesome

nathan was awesome . friendly

It was easy.

It was easy.

Sarah and Raul was great

Sarah and Raul was great. But nobody came to fix my window (glass ) to put a new battery in it and I still didn't get my sign for my yard and window. They forgot to put a alarm thing on the inside garage door ( to the house on the door)

Rob was great he explained everything…

Rob was great he explained everything pretty good. The set up was little sloppy the tech was cool just left a big mess wood chips from lock install 8n front door and the lock was installed uneven as well as the camera. I think it could have been done better. However it is a nice setup just looked rushed. Also there is a device in my garage is not mounted in the wall. It just looks shabby.

Tristan was excellent

Tristan was excellent. He even repaired the extension cord Michael just ran across my bedroom and i tripped on it three times. Now it’s fixed properly. I have no complaints on him. He was the best.💯

Geno turned off the door notifications…

Geno turned off the door notifications that we do not need, set up an appointment for a technician regarding assessing the electric outlet in garage.

I just like this company better than…I feel the people are a lot nicer to deal with.

I just like this company better than the one I just quit. I left this comp. and went with the other one because They said that my price wouldn't' change for 5 yrs. What they didn't tell me was that it was a 5 yr. Contract I was signing and couldn't get out of unless I paid the hole thing off at one time. Also their night screen was in black and gray and blurry. I like your night screen, cause I love to watch the lighting at night when the storms come though.

Arrived on time and finished it all well…

Arrived on time and finished everything well in a shorter period than expected. So grateful.

Holden

Holden, who stopped in to discuss the security system was a polite, knowledgeable, enjoyable young man to work with and get signed up. He is definitely a 5 Star employee you have there. Soon after Holden left Ezekial arrived to do the installation. He was much more subdued than Holden, not much interaction, although polite. I pass that off to being after 6:00 on a Friday. 4 Star. Since the system is new to us, cannot necessarily comment further on it; although, it certainly notifies us each time someone is in the driveway.

They installed it right away

They installed it right away

Great personnel

The people who came to get me set up errr great