Clear and thorough instructions
Clear and thorough instructions, professional and courteous agent.
tequilla Lester
Aug 17, 2026
Good customer service
Good customer service
David Collins
Aug 17, 2026
I like everything but the thermosat
I like everything but the thermosat
They are very nice and helpful.
They are very nice and helpful.
Debbie Lenhart
Aug 17, 2026
Everyone has been very helpful and…
Everyone has been very helpful and kind. Thank you
Erik Hennings
Aug 17, 2026
Protection
Protection
Russell Jon Pico
Aug 17, 2026
First Time Install
Staff was friendly and self-sufficient.
I have never felt more safe then I do…
I have never felt more safe then I do now with vivint.
Kaitlyn Bledsoe
Aug 17, 2026
Great service, great people!
Great experience with salesperson and with tech that installed the equipment!
Marcia Davis
Aug 17, 2026
From the sales rep to the installation…
From the sales rep to the installation tech, the service was top tier.
Regina Gardner
Aug 17, 2026
Great service
Great service. Came knocking, and I was mad because I'd just finished shopping and needed to put grocerys away. However, Im glad they stayed! It was a super easy process and we got same day set up. Today my dummy hubby went to gym and set alarm off. Police came and vivint handled everything with false alarm.. great service all around
John Oconnell
Aug 17, 2026
Everything is great
Everything is great. We were already familiar with Vivint.
The only problem is rememberinh we have it in the morning and remembering to disarm before opening any outer doors,.
Wendy Shinstine
Aug 17, 2026
Our service tech was outstanding
Our service tech was outstanding - so informative and dedicated to assisting with the best plan for ease of operations and equipment.
Trent Cannon
Aug 17, 2026
Salesman was excellent..
Salesman was excellent... install guy was not the greatest. I wouldn't have known what we missed out on if I didn't get my brother and parents to also get the service. Installed the doorbell next to our old ring system instead of where it was... told me he was going to point the camera in a different direction and instead just drilled through our wall and put it above the door, missing one of the entry ways. Just a few questions would have prevented all of this. He also just handed us the monitor, my parents and brother had theirs installed in the wall... didn't know that was an option. The service itself is great, just wish we could have had a better install guy.
The technician was great
The technician was great! He streamlined the process to help
Me understand how to operate the system. He made sure I understood all the functions and if I was getting what I asked for
Melinda Lincoln
Aug 17, 2026
Product work well
The technology is good
Leeannie Lewis
Aug 17, 2026
The security Equipment works perfectly…
The security Equipment works perfectly i love the operations of the cameras can see what happening around my home
Great Service
On 7/30/26 Adam came knocking on my door. I don’t normally answer my door but for some reason I did that day. He was so professional, friendly and well spoken that I had to listen to him. He convinced me to change from ADT and so far I have not regretted it.
Looking forward to continued exceptional service!
The sales Experience, Cal Martain,he took his time to explain…
Cal Martain,he took his time to explain the product and came back to see if I had extra questions and to see how the instalation went
Cheryl Larose
Aug 17, 2026
Smart Home Alarm and Cameras
Vivint has been a great company since I started using them for my security at home.
If I have any problems, they are quick to resolve the matter. But I should not have to pay for yard signs, it should be free.
Elizabeth kemper
Aug 17, 2026
Best of the Best!
The salesman was great! Very helpful and patient with us old folks! He deserves a promotiin and raise! Top professional customer service and sales and very knowledgeable! He will go far in life!
Takesha Perry
Aug 16, 2026
Where’s the tech?
I love my cameras, but one of them has stopped working and when I reached out, they said a tech would be notified. That was two days ago so I still have a camera that’s down.
Russell Denison
Aug 16, 2026
On time and complete.
Technician put a lot of time with our system upgrading and making sure all was right before he left. Would highly recommend him.
Jackie Tompkins
Aug 16, 2026
the technician installed the system and…
the technician installed the system and explained all the features to me and completed the process in a timely fashion.
Jorge Torres
Aug 16, 2026
Security Camera installed
the techs were great!!!!! The system is wonderful!!!!””
Stephen Roberts
Aug 16, 2026
Installer did a great job
Installer did a great job
Stephanie Powell
Aug 16, 2026
I love the sercuity of my home
I love the sercuity of my home
nice work and friendy show me every…
nice work and friendy show me every thing i need to know
Timothy Hamilton
Aug 16, 2026
The installer
The installer, Melissa, was neat with the installation, very helpful, patient and informative on the operation of the system.
System is simple to use.
VALERIE MCDUFFIE
Aug 16, 2026
Installment
I was please that the installment was in a timely manor. Still early in comparison but so far I am enjoying the monitor.
Cornelius Matthews/Jacinta Par
Aug 16, 2026
My Tech was quick
My Tech was quick, very knowledgeable and was able to answer any questions I had.
MICHELLE MATTHEWS
Aug 16, 2026
Convincing young salesmen
I don’t usually open my door to strangers, but the two young men who knocked on my door got me. They were very kind and professional. As someone who lives alone, I was interested in the products they were selling to protect my home. The only reason I am not giving five stars is that it was really off-putting for Vivint salespeople to show up at 8 p.m. Then, incredibly, the installer came later that evening. It was really bizarre, but thankfully it worked out well.
Tarsha Heyward
Aug 16, 2026
Great product and works very well
Great product and works very well
debbie faunce
Aug 16, 2026
Salesman was polite
Salesman was polite. Friendly. Explained process. Felt I was rushed into making a decision but understood that I could change my mind after see if I liked the system. Service tech arrived almost immediately after I signed the contract. System install. Didn’t realize that it had to be set up on my outdated phone until afterwards. Took 2 days to get a new phone and app set up. Salesman came back and showed me how use system.
Barbara Tiedeman
Aug 16, 2026
Wonderful Job
My experience was wonderful. He explained everything in regular terms so I can understand them. It recently worked real good it deterred my soon to be ex-husband and his friends from doing anything. Im very impressed with the system. Big shout out to Austyn Coddington for a wonderful job with everything.
Debra Torres
Aug 16, 2026
Service and staff are great
Service and staff are great
Excellent salesman and techs recommend…
Excellent salesman and techs recommend them greatly and have no complaints about the equipment works better than I thought.
Karla Quinones
Aug 16, 2026
I love the peace of mind I get from…
I love the peace of mind I get from being able to monitor my home in real time while I'm away. The Vivint system is incredibly reliable and makes it so easy to stay connected to what’s happening at my house, no matter where I am.
The tecgnician (Antwon) was patient and…
The tecgnician (Antwon) was patient and informative.
It’s a little over priced but very good…
It’s a little over priced but very good service
Knowledgeable staff
Knowledgeable staff. Good communication
USMAN PATRAWALA
Aug 16, 2026
yes you company product is good and we…
yes you company product is good and we appreciate your quality and works
Lovely Looney
Aug 16, 2026
The guarantee customer satisfaction…
The guarantee customer satisfaction with the overall service. Noah Jenson was very helpful during the process and he was well aware of the product and service itself. The service installed by the technician was a plus knowing that I wasn't sure of the drilling into my walls but it worked out great. The technician was calm and understanding to my needs concerning placement of devices. I don't remember the Technician name but he's a kind spirit guy and I would definitely recommend him and the installed service by the company. Both Noah Jenson and the Technician made the experience a wonderful one and I'm definitely enjoying the service from Vivint.
Great staff and service
Great staff and service, and the devices are working very well too.
Jessie Artis
Aug 15, 2026
Customer service great
Customer service great
Sabine Bredehoeft
Aug 15, 2026
A great company
The sales rep was friendly, knowledgeable and helpful. He gave me everything I asked for and left out the things I didn't need. The installation tech was phenomenal. Explained everything he was doing and why,was amazing at working around obstacles and explained how to work the system .
Jacqueline Peart
Aug 15, 2026
Technician was professional and…
Technician was professional and knowledgable.System is working efficiently.
