Home Security Systems
Washington

Vincent was amazing but

Vincent was amazing but, Installation was not what I thought it would be lots of holes and white stripes to cover exposed wires.

The sales rep was awesome

The sales rep was awesome. The installer was awesome and I am very happy with my security system

Sales person was very helpful

Sales person was very helpful. Explained how everything works and was very straightforward and honest I appreciate it all of his help.

Very knowledgeable about the systems…

Very knowledgeable about the systems available for our specific needs and desires.

Great Service

Quick and reliable installation and equipment performance.

Product is great

Product is great, seems like a good value. Would rate 5 stars but getting the entire deal figured out with salesman was kind of clunky. Don’t think it was salesman’s fault.

Excellent Initial Approach

It was the customer service received by Jack who approached us as we were outside in front of our house. His overview of what vivint has to offer was great and needless to say that we purchased and absolutely love the system.

From my first encounter with Jace Vonk…

From my first encounter with Jace Vonk and then the installer and electrician, it was excellent! Jace has followed up with with me when I needed some clarification. I had ADT at the time and had no intention of switching. Jace presented what Vivent offered that was better so I switched!!

Quality

Good quality, the are professional installer

The camera night vision in color

The camera night vision in color. The clarity. The door bell camera field of view. The control monitor easy navigation through the app. The mobile app is really intuitive and easy to use.

Professional install by courteous…

Professional install by courteous technicians. They connected with us, thru the install, to ensure alarm/visual settings met our everyday household alarm needs. Hay was very helpful going thru the operation and features.

Super service

I thought both techs that installed the product were excellent Great customer service and willing to answer any questions and train us on the product

Installed system within 24 hours of…

Installed system within 24 hours of signing up.

The service is great

The service is great, it wa the tech guy that installed my system that made me comfortable that I was protecting my family in the best way possible. Customer service was great when I needed their help. I'm a happy customer thank you Ryan and Vivint?

Good job 100% recommendations

Good job 100% recommendations

Wonderful experience

I am so grateful to that salesman (Keeho) for showing up on my doorstep that day. I really needed that. I feel so much safer and relaxed.

We have had your company for a few…

We have had your company for a few years. Love the cameras to be able to see who is around. The salesman that stopped by this last time was very friendly and knowledgeable

Feel safe feel comfortable

Feel safe feel comfortable

The sales team is was great Will was a…

The sales team is was great Will was a very smart person. He knew what he was doing. He was a pleasure to talk to. Jet and your team really new how to work together. They were good bunch of guys.

Very useful product

Very useful product, salesman was knowledgeable and helpful. Installation was quick.

Technician has a great attitude and a…

Technician has a great attitude and a excellent company representive . The wait time to begin installation was excessive

The service was extraordinary

The service was extraordinary. Within an hour of signing the contract, my system was on-line and operational.

The staff was very helpful and would…

The staff was very helpful and would answer any questions we had. They were friendly and were very confident doing their jobs

I like the way that I can lock/unlock…

I like the way that I can lock/unlock the door anytime. Still learning more about the service.

It was very easy with working with the…

It was very easy with working with the representative on updating the service address my security system is installed in

Trey was very professional

Trey was very professional, went over products in detail and wasn't pushy. Installers were very professional and included me in the process. I love this system and feel safe in my home. Thank you.

Great communication,

Great communication, quoted a price that didn’t change and a qualified, quick technician that did a great job training us. Vivint was easy from start to finish. We are really satisfied.

Great group of sales and installation…

Great group of sales and installation team

Experienced

Kind, well informed, walked through the steps and reviewed once more before leaving.

Was very helpful and pleasant

Was very helpful and pleasant

Our representative was first class and…

Our representative was first class and very personable.

ACE was awesome and very knowledgeable…

ACE was awesome and very knowledgeable about the equipment he was installing.

Great install

Great install. Quick and professional.

sean did an amazing job

sean did an amazing job. he was professional and polite. He made sure that I understood everything before leaving. he deffinetly made me feel safer in my own home.

Great installers

Great installers, communicative and helpful with all my questions!

From the sales process to installation…

From the sales process to installation Vivent was extremely professional. Highly reccomend them.