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Tennessee
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Verified Reviews from Tennessee
Tim Paul
Oct 30, 2026
Ray was courteous and knew his product…
Ray was courteous and knew his product extremely well. I would hire him for my own business. You product is first rate and easy to use.
KeSean Partee
Oct 29, 2026
We had a great experience having our…
We had a great experience having our new alarm system installed! The installer was professional, knowledgeable, and friendly throughout the entire process. They arrived on time, explained everything clearly, and made sure the system was installed properly and working as it should. They also took the time to show us how to use the system and answer all our questions. We’re very happy with the service and feel much more secure in our home. We highly recommend them to anyone looking for reliable alarm system installation and excellent customer service!!!
Ronald Cage
Oct 28, 2026
The technician was on time on both…
The technician was on time on both occasions and was very mannerble, respectful & helpful during the time he was in our home.
Nicole
Oct 28, 2026
The tech was very knowledgeable and…
The tech was very knowledgeable and installed everything effectively and was VERY fast paced!
Kendra Swift
Oct 24, 2026
Our service pro was AMAZING!
10/10 experience and our service pro was super professional, friendly and knowledgeable.
Barbara Avent
Oct 22, 2026
My experience was great the tech I had…
My experience was great the tech I had Kay Penilton did an amazing job and her expertise and explanation of how the system works was top tier Im excited to use Vivint!
customer
Oct 21, 2026
Great customer service .Installer did an awesome job
Sales and service did an excellent job
Lanny Cravens
Oct 20, 2026
Excellent job on installation
Excellent job on installation. Very knowledgeable technician.
Brenda Hensley
Oct 16, 2026
Vivint customer service is amazing
Vivint customer service is amazing! After signing for install, the process was very uneventful. Will Butler did install and taught me everything I needed to know about my new system. He was on time, very knowledgeable, and was a pleasure to work with! I feel very safe in my new home now. Thank you Vivint for your prompt service and very knowledgeable service tech. I am recommending you to everyone looking for a new system or wants to replace the one they have currently. B. Hensley
Scott Johnson
Oct 15, 2026
James was terrific
James was terrific! He did an amazing job and went over the top in customer service! He took his time, explained everything to us, listened and cleaned up. He is the definition of true customer service!
Jewell MacGregor
Oct 12, 2026
Everything is great
Everything is great. Love the panel, and the cameras. I didn’t like that it took from 8:00 am to 6:30 pm to install. I was worn out. But love your products.
Darshell
Oct 9, 2026
Very high tech system
Very high tech system, really like all the features offered.
Nissan car dealer
Oct 7, 2026
THE SERVIVES OF THE WORKER THAT SIGNED…
THE SERVIVES OF THE WORKER THAT SIGNED ME UP WAS SO GREAT TO MAKE ME JION AND SO WAS THE YOUNG MAN THAT OUT TO PUT MY SERVICES TOGETHER WAS ALSO A GREAT PERSON AND AM HAPPY. AM HAPPY
Marie Dickson
Oct 6, 2026
My installer Will Butler was very…
My installer Will Butler was very informative and very patient in explaining how system functioned. He went above and beyond with a problem with one of my batteries whereby he came back after the install to replace immediately. Good service.
Rosetta White-Hicks
Oct 5, 2026
I give a 5
I give a 5. The representing was very professional and very respectful. Brandon explained everything about the alarm.
Roosevelt Bass
Sep 20, 2026
The representative and technician did a…
The representative and technician did a great job.
Mary Lashanda Vanlier
Sep 16, 2026
Technician arrived promptly and…
Technician arrived promptly and completed services. He was pleasant and professional!
Lynndella Hubbard
Sep 15, 2026
They came got right to work
They came got right to work, Clean up behind them selfs.
Miles Boyd
Sep 6, 2026
Great equipment
Technician was knowledgeable. It took a long time to install.
Kaye Robichaux
Sep 5, 2026
The technician was very kind
The technician was very kind, professional & knowledgeable.
Christy Davis
Sep 4, 2026
Customer service was superb from…
Customer service was superb from signing up to the install
KET
Sep 3, 2026
Very knowledgeable salesperson and…
Very knowledgeable salesperson and installer. The only thing I wasn’t shown or it just didn’t stay with me- is opening the garage door with my phone. I will look into this further and may have to call in for more information. We like having this alarm so far.
Lee R.
Sep 3, 2026
I like the system and the tech was very…
I like the system and the tech was very professional!
Cyenthia HALL
Sep 2, 2026
I just appreciate the patient of the…
I just appreciate the patient of the young man who came to the house and explained everything to us.
Timbo
Aug 31, 2026
Great company!
It was a very seamless and professional experience from the first call to inquire about the system all the way through the installation. This is very rare today. I explained what I needed and they delivered. They did not try to oversell me anything that I did not need.
Cassandra Freeman
Aug 28, 2026
Cameras are very clear and love that it…
Cameras are very clear and love that it will record even without wifi.
Carolyn
Aug 22, 2026
Professional
Professional. Understood how the process of sale went. Explained how the product work and the cost of product and monthly fees. How it would be to separate charges each month. Now I would like to have the papers that I signed in the mail soon.
Isiah Franklin
Aug 20, 2026
The person that came out to put…
The person that came out to put everything up was nice in it was fast I love my cameras
Veronica
Aug 18, 2026
The technician that put my alarm up was…
The technician that put my alarm up was professional and polite. He was also patient while telling me how to use my alarm.
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68,489 reviews on
68,489 reviews on
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