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Verified Reviews from New Jersey

kay kay

Sep 25, 2026

Great Tech very knowledgeable on what…

Great Tech very knowledgeable on what he does and explains everything in detail. The system is high tech. Love it

Dane Johnson

Sep 17, 2026

Staff was helpful in showing us how the…

Staff was helpful in showing us how the equipment works. Equipment is easy to use.

Rosalind Lamptey

Sep 15, 2026

Great Service

Mike was courteous and knowledgeable.

Nana Williams

Sep 10, 2026

EXCELLENT TECH LADY CAME AND DID A…

EXCELLENT TECH LADY CAME AND DID A WONDERFUL JOB

SarrahAnn Kelly

Sep 8, 2026

The guys explained everything and was…

The guys explained everything and was so friendly and nice.I appreciated them so much.

Marie Gilbert

Aug 25, 2026

Excellent

Great product quality and excellent customer service from the team.

James Clewell

Aug 18, 2026

It has been a good experience

It has been a good experience. One little rough spit, some of the self help links are less than accurate.

Jeffrey Venable

Aug 14, 2026

Service was excellent arrive way before…

Service was excellent arrive way before time and was very professional

Rudriene Winfield

Aug 14, 2026

service is great

service is great

Sharonda Broadwater

Aug 11, 2026

Great

Love the instant notification makes me feel safe

Mary Odonnell

Aug 9, 2026

Your service representative was polite…

Your service representative was polite work quickly and answered all my questions

Jean Dorisca

Aug 7, 2026

Great experience with Vivint.

Great experience with Vivint.

Joseph Diorio

Aug 1, 2026

Very professional from the moment I…

Very professional from the moment I spoke to the office right to the instalation, 100% happy.

Willie McClendon

Jul 29, 2026

Your service install was every helpful…

Your service install was every helpful and professional at all time. He answers all questions about the service and what i needed for my home.

Customer

Jul 28, 2026

Words cannot explain pretty good I'm…

Words cannot explain pretty good I'm glad I got it and I will recommend it to anybody the guy was very nice and helpful 👌

SMB

Jul 27, 2026

Every aspect of the installation was…

Every aspect of the installation was done with care, knowledge, and professionalism.

NEJLA AYDIN

Jul 19, 2026

Excellent Choice to Move The Vivint

Hanry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installer did a great job. We’re very pleased with our new security system.

Anelie Joseph

Jul 18, 2026

So far since I am using Vivint

So far since I am using Vivint, I have peace of mind the fact that I can see everything clearly while being away or at work. I can track who is coming in or out of my house

Parag

Jul 14, 2026

so far so good

so far so good

Hutson

Jul 10, 2026

Technican Christopher Ganthier was kind…

Technican Christopher Ganthier was kind and patient and knew what he was doing. He was determined to find the issue and tried every possible way to get the camera to work. He eventually found the problem and it worked.

Tamara Lemanowicz

Jul 8, 2026

The customer service and installation…

The customer service and installation service provider were very knowledgeable of the products and equipment, and extremely professional. We are very pleased with the security system.

Russell Baker

Jul 7, 2026

Great

Great product

Jeanne

Jul 7, 2026

Everything was great…from the initial…

Everything was great…from the initial presentation of the system to the technicians right down to the support system. Having known a terrible system, l can honestly say you wont go wrong by getting the Vivent alarm system!!!!

Melanie Kavanaugh

Jul 6, 2026

The installer and the sales rep were…

The installer and the sales rep were both helpful and efficient young men. Nate came back to check that things were going well and helped us resolve questions we had.

LADY NUNEZ

Jul 3, 2026

great experience

great experience

Jackeline Ortiz

Jul 3, 2026

It was a smooth transition

It was a smooth transition. Very quick and knowledgeable

Lisa and John Garofolo

Jul 1, 2026

Very pleased with the installation and…

Very pleased with the installation and products

Felix MCCABE

Jun 23, 2026

They look good to look at

They did a good job make it look good and they know what they're doing

Manuel Marques

Jun 20, 2026

So.far.so.good

So.far.so.good

Julia Condez

Jun 19, 2026

The staff Jose Diaz who evaluated…

The staff Jose Diaz who evaluated and installed the equipment I needed - I rate 5 stars. He explained the equipment to me and was very professional. Jose walked me through the installation process and he did a great job. I recommended him to my best friend Lillian who recently changed her alarm system from ADT to Vivint . Jose did the eval and installation at her home as well. I’m rating the experience 4 stars because the agent I spoke with on the phone was not clear that I will be billed separately- for the financing ( installation and equipment) with bread and for Vivint monitoring - the paperwork shows one monthly payment.Also I had an unexpected charge of $400 from Vivint and I called customer service and I received info re the seperate billing and recent charge. They have great equipment and Jose did a wonderful job my experience would have been 5 stars if the agent I scheduled with was transparent .

Carell DOUGLAS

Jun 18, 2026

Tyson was very knowledgeable and patient.

Tyson was very knowledgeable and was of good help. The young guy that did the installation was very respectful, and the wiring was done neat. So far everything working well. One instances, the alarm went off and we were notified quickly, great job.

Mercedes

Jun 14, 2026

The best i love it thank you 🥰

The best i love it thank you 🥰

linton shury

May 30, 2026

I had alot of great experience over the…

I had alot of great experience over the last few dialogue with agents from several department that stood out..

Albert Hinds

May 29, 2026

It’s a new and updated technology and…

It’s a new and updated technology and it’s home friendly

Juliana Pinto

May 26, 2026

Cole with Vinint was very professional

Cole with Vinint was very professional, he made sure everything was installed flawlessly and all my security measures were well explained, I love my new security system and I highly recommend Cole’s security installation.

BRIAN DEPRE

May 22, 2026

Your installer did a very competent and…

Your installer did a very competent and neat install. Also was very informative and polite.

Jacqueline Mcbean Blake

May 4, 2026

My team was excellent

My team was excellent, patient, professional. Very efficient.

Ihsan Ali

Apr 30, 2026

Great customer service

What made our experience great was a super great representive, Mr. Steele and an awesome installer Mr. Arial. Thank you

MARK KELLY

Apr 28, 2026

Great customer services

Great customer services. Did not have to wait to talk to someone.

James

Apr 28, 2026

The System is awesome I feel very…

The System is awesome I feel very secured!!!

April Digiannantonio

Apr 27, 2026

Satisfied customer

Our technician was very knowledgeable, patient, courteous, and professional.

Bella Rous

Apr 24, 2026

The agent was very professional I…

The agent was very professional I really going to recommend Vivint to family and friends. The communication was very helpful.

Milton

Apr 24, 2026

I've only had the system 3 days and I…

I've only had the system 3 days and I guess the best part of the company would be the installer can

Chanele Henry

Apr 17, 2026

Love the product

Love the product. My installation guy, Tim was the best and very efficient.

Nathaniel McCeary

Apr 10, 2026

She was very nice and d professional…

She was very nice and d professional and honest

Beth SWEENEY

Apr 7, 2026

My sales person Brody Sweeney was…

My sales person Brody Sweeney was Awesome. The service technician Ron Stephens was awesome as well. Everything was explained by both of them.

Donna Bramble

Mar 17, 2026

Vivint installation

Great experience. Justin was very informative and knowledgeable about the product.

Robert Rispoli

Mar 16, 2026

Darwin was very helpful with the whole…

Darwin was very helpful with the whole process and dealing with customer service after adding some newer products that I wasn’t planning on having to replace. Due to his handling of the whole service call and making me feel comfortable I decided to go ahead with the system, I would have not done so otherwise.

Rated 4 out of 5 based on
67,427 reviews on

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