The sales representative Nabil answered…
The sales representative Nabil answered all our questions and concerns. He was able to get us on the installation schedule as soon as possible. The technician for the installation explained the equipment and how to access it. Overall experience with Vivint has been very good
Your representative Sheldon is very…
Your representative Sheldon is very informative, helpful and always answer our calls and follow through with any questions when asked. We are satisfy with the company and service. Thank you.
The tech very professional courteous…
The tech very professional courteous and patient
Great Tech very knowledgeable on what…
Great Tech very knowledgeable on what he does and explains everything in detail. The system is high tech. Love it
Dane Johnson
Sep 17, 2026
Staff was helpful in showing us how the…
Staff was helpful in showing us how the equipment works. Equipment is easy to use.
Rosalind Lamptey
Sep 15, 2026
Great Service
Mike was courteous and knowledgeable.
Nana Williams
Sep 10, 2026
EXCELLENT TECH LADY CAME AND DID A…
EXCELLENT TECH LADY CAME AND DID A WONDERFUL JOB
SarrahAnn Kelly
Sep 8, 2026
The guys explained everything and was…
The guys explained everything and was so friendly and nice.I appreciated them so much.
Marie Gilbert
Aug 25, 2026
Excellent
Great product quality and excellent customer service from the team.
James Clewell
Aug 18, 2026
It has been a good experience
It has been a good experience. One little rough spit, some of the self help links are less than accurate.
Jeffrey Venable
Aug 14, 2026
Service was excellent arrive way before…
Service was excellent arrive way before time and was very professional
Rudriene Winfield
Aug 14, 2026
service is great
service is great
Sharonda Broadwater
Aug 11, 2026
Great
Love the instant notification makes me feel safe
Mary Odonnell
Aug 9, 2026
Your service representative was polite…
Your service representative was polite work quickly and answered all my questions
Great experience with Vivint.
Great experience with Vivint.
Joseph Diorio
Aug 1, 2026
Very professional from the moment I…
Very professional from the moment I spoke to the office right to the instalation, 100% happy.
Willie McClendon
Jul 29, 2026
Your service install was every helpful…
Your service install was every helpful and professional at all time. He answers all questions about the service and what i needed for my home.
Words cannot explain pretty good I'm…
Words cannot explain pretty good I'm glad I got it and I will recommend it to anybody the guy was very nice and helpful 👌
Every aspect of the installation was…
Every aspect of the installation was done with care, knowledge, and professionalism.
Excellent Choice to Move The Vivint
Hanry, the salesperson, understood our requirements and budget limitations. He explained and demonstrated the system well. The installer did a great job. We’re very pleased with our new security system.
Anelie Joseph
Jul 18, 2026
So far since I am using Vivint
So far since I am using Vivint, I have peace of mind the fact that I can see everything clearly while being away or at work. I can track who is coming in or out of my house
so far so good
so far so good
Technican Christopher Ganthier was kind…
Technican Christopher Ganthier was kind and patient and knew what he was doing. He was determined to find the issue and tried every possible way to get the camera to work. He eventually found the problem and it worked.
Tamara Lemanowicz
Jul 8, 2026
The customer service and installation…
The customer service and installation service provider were very knowledgeable of the products and equipment, and extremely professional. We are very pleased with the security system.
Russell Baker
Jul 7, 2026
Great
Great product
Everything was great…from the initial…
Everything was great…from the initial presentation of the system to the technicians right down to the support system. Having known a terrible system, l can honestly say you wont go wrong by getting the Vivent alarm system!!!!
Melanie Kavanaugh
Jul 6, 2026
The installer and the sales rep were…
The installer and the sales rep were both helpful and efficient young men. Nate came back to check that things were going well and helped us resolve questions we had.
great experience
great experience
Jackeline Ortiz
Jul 3, 2026
It was a smooth transition
It was a smooth transition. Very quick and knowledgeable
Lisa and John Garofolo
Jul 1, 2026
Very pleased with the installation and…
Very pleased with the installation and products
Felix MCCABE
Jun 23, 2026
They look good to look at
They did a good job make it look good and they know what they're doing
Manuel Marques
Jun 20, 2026
So.far.so.good
So.far.so.good
Julia Condez
Jun 19, 2026
The staff Jose Diaz who evaluated…
The staff Jose Diaz who evaluated and installed the equipment I needed - I rate 5 stars. He explained the equipment to me and was very professional. Jose walked me through the installation process and he did a great job. I recommended him to my best friend Lillian who recently changed her alarm system from ADT to Vivint . Jose did the eval and installation at her home as well. I’m rating the experience 4 stars because the agent I spoke with on the phone was not clear that I will be billed separately- for the financing ( installation and equipment) with bread and for Vivint monitoring - the paperwork shows one monthly payment.Also I had an unexpected charge of $400 from Vivint and I called customer service and I received info re the seperate billing and recent charge. They have great equipment and Jose did a wonderful job my experience would have been 5 stars if the agent I scheduled with was transparent .
Carell DOUGLAS
Jun 18, 2026
Tyson was very knowledgeable and patient.
Tyson was very knowledgeable and was of good help. The young guy that did the installation was very respectful, and the wiring was done neat. So far everything working well. One instances, the alarm went off and we were notified quickly, great job.
The best i love it thank you 🥰
The best i love it thank you 🥰
linton shury
May 30, 2026
I had alot of great experience over the…
I had alot of great experience over the last few dialogue with agents from several department that stood out..
Albert Hinds
May 29, 2026
It’s a new and updated technology and…
It’s a new and updated technology and it’s home friendly
Juliana Pinto
May 26, 2026
Cole with Vinint was very professional
Cole with Vinint was very professional, he made sure everything was installed flawlessly and all my security measures were well explained, I love my new security system and I highly recommend Cole’s security installation.
Your installer did a very competent and…
Your installer did a very competent and neat install. Also was very informative and polite.
Jacqueline Mcbean Blake
May 4, 2026
My team was excellent
My team was excellent, patient, professional. Very efficient.
Great customer service
What made our experience great was a super great representive, Mr. Steele and an awesome installer Mr. Arial. Thank you
Great customer services
Great customer services. Did not have to wait to talk to someone.
The System is awesome I feel very…
The System is awesome I feel very secured!!!
April Digiannantonio
Apr 27, 2026
Satisfied customer
Our technician was very knowledgeable, patient, courteous, and professional.
The agent was very professional I…
The agent was very professional I really going to recommend Vivint to family and friends. The communication was very helpful.
I've only had the system 3 days and I…
I've only had the system 3 days and I guess the best part of the company would be the installer can
Chanele Henry
Apr 17, 2026
Love the product
Love the product. My installation guy, Tim was the best and very efficient.
Nathaniel McCeary
Apr 10, 2026
She was very nice and d professional…
She was very nice and d professional and honest
