Justin was awesome
Justin was awesome, super friendly, professional and efficient!
Cel was an ideal customer service…
Cel was an ideal customer service representative! She listened, she was patient and kind. Most of all, she really knew what to do and helped me in minutes with what I had been struggling with for 3 hours.
Renwick Smith
Aug 9, 2026
My experience is great.
My experience is great.
Duangporn Chaona
Aug 9, 2026
Everything working great enjoyed
Everything working great enjoyed, Thank you so much:)
VENKATESH PUTTI
Aug 9, 2026
Outstanding service quick and easy…
Outstanding service quick and easy fixing
Mary Odonnell
Aug 9, 2026
Your service representative was polite…
Your service representative was polite work quickly and answered all my questions
I am glad I chose this company its…
I am glad I chose this company its helps to see my surrounding area. It gives a great look at people and moving objects in around the view areas.
Brad and my technician Dominic Bravo…
Brad and my technician Dominic Bravo were amazing. From Brad who walked me through and explained all the products that Vivint offered to getting me scheduled that same night to get my cameras installed. And Dominic, well he explained everything he was doing and took the time to explain how each product worked to helping me get setup with vinvint app. He even came back the next day to make sure my ring doorbell was up and running ❤️ the best experience I have had with any company ever
Macrel Torrance
Aug 9, 2026
Love it
Love it! Great cameras and technician!!!
Desiree Rachal
Aug 9, 2026
The guys was fast and efficient
The guys was fast and efficient. They did a great job.
I like the way the sells person…
I like the way the sells person explained the camera front and back yards and the setup.
Irasis Abislaiman
Aug 9, 2026
Phone Service
Phone Service, follow up, installation, tech.
Very professional on all aspects of…
Very professional on all aspects of instructions and etc. Thank You very much!!
John Fletcher
Aug 8, 2026
Great salesman!
Salesman presented his product without being pushy.
Trecia McElroy
Aug 8, 2026
Kind & respectful
Kind & respectful
Beverly Mayberry
Aug 8, 2026
I feel like it pucks up things better…
I feel like it pucks up things better than other security systems, I also like the way it let's you know when packages gave arrived and how it talks to you.
Your sales representative { Reuben} AND…
Your sales representative { Reuben} AND Installation Technician { Chris } ..............Professional - Respectful - knowledgeable { very smart } - Clean & Neat ....
All around great so far
The sales guys and tech were great to deal with and very personable. The equipment is great in quality this far. It’s been a little over a week though I’ll be interested to see how well the outdoor cameras hold up. I like that it’s hardwired in too so no messing with getting on a ladder to charge cameras when the solar panels are not enough. Video quality is crisp and clear along with audio quality.
CARLOS O GUEVARA
Aug 8, 2026
Yes excellent thank
Yes excellent thank
Excellent service
Tech was very professional and explained every step of the installation to me
Professionals
The technician was very professional. Answered all my questions.
Marcia Monroe
Aug 8, 2026
The person presenting the product was…
The person presenting the product was up front and honest.
HARENDRA PATEL
Aug 8, 2026
Technician came and done good without…
Technician came and done good without any problem.
Roxanne Thurston
Aug 8, 2026
Everything went in just fine and fast
Everything went in just fine and fast
Very kind and polite
Very kind and polite
Patricia Marquez
Aug 7, 2026
Just like system overall
Just like system overall
Overall from the sales to great systemthe…
Overall from the sales to the installation it was a smooth process. Would highly recommend it to anyone that needs one.
Gregory Joseph
Aug 7, 2026
Very good I recommend everyone to get it
Very good I recommend everyone to get it
Christine Schwartztrauber
Aug 7, 2026
So far so good
So far so good. No complaints.
Took time to understand the situation…
Took time to understand the situation and patience to help resolve the situation .
Marie Michelle
Aug 7, 2026
The experience was exceptionally…
The experience was exceptionally pleasant, marked by a welcoming and warm atmosphere. The representative was not only very friendly and polite but also demonstrated great patience, carefully addressing all questions and concerns with attentiveness.
Chris MoreBoost
Aug 7, 2026
Everything went smooth.
Everything went smooth.
The techs did fine at 304TegardenRoad…
The techs did fine at 304TegardenRoad but wasn't happy with tech at 113Grahamst he didnt listen when I told him I only needed one camera
Promptness in arrival and fast in…
Promptness in arrival and fast in resolving the issues without any drama.
Diane Alexander
Aug 7, 2026
The salesman an the tech was wonderful 👍
The salesman an the tech. Both was wonderful 👍.
SCHLINDA FLYNN
Aug 7, 2026
Side door camera offline
Not happy at all
I had many problems through my sales…
I had many problems through my sales experience but Laura in Loyalty program took care of all my problems with 1 phone call
Phyllis Jenkins
Aug 7, 2026
The service person was great.
The service person was great.
Carmelita Harrir
Aug 7, 2026
The camera works amazing!!!
The camera works amazing!!!
The technician was great.
The technician was great.
Attention to detail and the customer…
Attention to detail and the customer service experience.
Great experience!
The initial connection was comfortable with no pressure but extremely informative.
The installer was great
The installer was great
I am just so impressed with the…
I am just so impressed with the products, especially the doorbell camera. My old camera's notifications were so slow that if anyone was at the door I wouldn't know until they left. This new system is instantaneous in letting me know, not to mention the security I have for the rest of the house, including the driveway camera. I'm extremely satisfied.
Seamless Home Security Installation
I recently had a home security system installed, and the entire process was top-notch from start to finish!
Sales Experience: Logan was fantastic. He was knowledgeable, attentive, and took the time to explain all the options without any high-pressure sales tactics. He made sure I got the exact setup that fit my needs and budget.
Installation: Josiah and his co-worker I can't recall his name handled the setup and did an incredible job. They were both professional, and respectful of my home. They worked efficiently, made sure everything was cleanly wired and positioned, and walked me through how to use the entire system before leaving.
If you're looking for a security system with exceptional customer service and flawless installation, ask for Logan and Josiah. Highly recommend!
Loving it so far
Customer service has been good so far, we are still new customers. Representatives have called and acted swiftly and are always kind and professional when I speak to them. Monthly service charges are also affordable for all that is included. Definitely recommend!
Hannah Callahan
Aug 7, 2026
Service, staff, and tech
It's a great quality system and if you have any issues with it they respond immediately to get it resolved. The staff is really sweet and easy going, they're great to talk to.
Angelina Martin
Aug 7, 2026
Very knowledgeable and helpful…
Very knowledgeable and helpful technician.
