Home Security Systems
Brevard, North Carolina

Experience of installation

The technician was very knowledgeable and helpful in explaining each item he installed.

It was great the tech was very helpful…

It was great the tech was very helpful with explaining all the service

He was great

He was great

Quick and excellent experience

The guy whom installed my system was very professional and did excellent service .. very knowledgeable of his job and was completed in timely manner.. very nice Guy ⭐️⭐️⭐️⭐️⭐️+

We like the system

We like the system, still learning we have only had the system less than a week.

The speedy installation and courteous…

The speedy installation and courteous customer service reps.

Nice System.

Equipment is easy to use. The staff were friendly and efficient.

I’m dissatisfied with my system

I’m dissatisfied with my system. I can’t hear my doorbell when someone rings it.. I’m a senior citizen on Social Security. I feel like my bill may be too high. I didn’t get most of things that goes along with the system, I may have to cancel my contract

Thank you for your service and support

Thank you for your service and support

Aaron was great!

Aaron was great! He communicated well before the visit and explained our equipment and system very clearly and patiently. We truly appreciate his help!

Great Company!!

Great Company!!

Just overall good service and…

Just overall good service and installation

Chris was great

Chris was great. He was able to show how we would benefit from rejoining Vivint without a high pressure sales pitch. Every new feature such as the smart thermostat and the keypad door lock was installed that same night. He even had the technician cleanup the wiring of the control panel. The Vivint app was downloaded on both our phones and we were given a thorough demonstration of how the system operates. Our technician was extremely competent and compassionate. It was a great experience. There was so much value added to my experience. Thank you!

My experience with the company been…

My experience with the company been great. When I experience any problems they come very quickly.

They did a good job putting up the…

They did a good job putting up the equipment and explaining how it works

Great customer service (phone and…

Great customer service (phone and installer). Clear explanation of the process. Well done.

The technician was awesome and very…

The technician was awesome and very knowledgeable!!

Jackson and Frank are receiving my…

Jackson and Frank are receiving my highest praise for their presentation and installation. I’m still learning about using it, but they both are outstanding with the work they do and A++ personality and professionalism

The security system working without any…

The security system working without any problems easy to manage

Jesse Martinez is such a VIVINT…

Jesse Martinez is such a VIVINT professional. He answered all the questions I had and went above and beyond my expectation.

nice and able to explain the equipment

All were nice and able to handle the indoor animals

The representative was polite and took…

The representative was polite and took the time to make feel like a special person by explaining things in detail that I could really understand

He came before it was his time and I…

He came before it was his time and I really do appreciate it that

One Stop Shop Great Service

The great Customer Service that was provided by the Sales Rep and the Installer

The best of the best!

Everything from start to finish was great. Lori on the phone was just amazing. Trent was our tech who installed and he was quick, efficient, and neat. No mess was left and he walked us through the entire system.

Exceptional technologies at a premium…

Exceptional technologies at a premium price, aggressive sales force tactics, large corporate entity with the usual difficult to navigate phone trees, recordings, transfers, conflicted messaging from agents- not uncommon in this modern era- did trial period and discontinued

Freaky Fast

Friendly, knowledgeable, patient, and Freaky Fast!

Well mannered and explained everything…

Well mannered and explained everything so I can understand. Technician was very efficient and courteous. Set everything up exactly as we need it. Works great.

Price and delivery

Price and delivery

This person that installed the equipment …

This person that installed the equipment was very nice and he explained exactly what he was doing and answered all questions very well.I haven't had my system but thus far I'm very pleased and will definitely tell my friends how good yall are.

Everything is good I am enjoying the…

Everything is good I am enjoying the system. Thanks you 🙏🏿❤️

The tech made my experience great.super…

The tech made my experience great.super nice and well knowledge in products Billy stanley

I love my cameras I feel protected

I love my camera I feel protected. I’m having no problem with them. very happy with my camera

The cameras around my house picks up…

The cameras around my house picks up everything and I love it. The zoom in is clear, the lights are bright on the cameras , even at night it’s clear. My ring cameras are excellent. The talking is clear no static, I love it. Along with other security features that I have….I really appreciate my 2 coworkers for recommending me to Vivant. 💯% satisfied❗️And not to mention the technician was so professional and helpful. He set up my security system to my phone, helped me rename my camera and showed me other features with the system. Giuliano was awesome….he didn’t leave until he knew everything was up and running and I was completely comfortable with the system.

The young man that made the…

The young man that made the presentation was very respectful and polite. He was’nt pushy or demanding and he allowed us the opportunity to talk it over a make our own decision. The world need more people like him.

Professional

Professional