Home Security Systems
New York

Great job

The technicians knew what they were doing and took their time and there was no rush job

The initial experience with the sales…

The initial experience with the sales rep and the installer was great. I recently had a small issue and it was quickly resolved.

The technician was friendly

The technician was friendly, respectful,and informative.

They were very honest with me

They were very honest with me

So far I love the system

So far I love the system. Good price for the system.

Rocco was made himself apart of the…

Rocco was made himself apart of the family, respectful, funny and great person

The entire experience with vivint was…

The entire experience with vivint was simple from my initial phone call, to scheduling an appointment, to the installation. Every staff member was knowledgeable and kind making the experience as pleasant as it could be in installing security.

Very professional in answering questions

Very professional in answering questions

It’s very reliable

Makes me feel safe

Tech was professional and knew the products

My installer Courtney was the best he was on time and very professional.

Love everything doorboard camera

Love everything doorboard camera. Everything...This is a great experience

Great communication

Great communication

Clear and thorough instructions

Clear and thorough instructions, professional and courteous agent.

I have never felt more safe then I do…

I have never felt more safe then I do now with vivint.

From the sales rep to the installation…

From the sales rep to the installation tech, the service was top tier.

Smart Home Alarm and Cameras

Vivint has been a great company since I started using them for my security at home. If I have any problems, they are quick to resolve the matter. But I should not have to pay for yard signs, it should be free.

Being able to watch my surroundings

Being able to watch my surroundings

Wonderful

The techs that came and set up the equipments were very professional and efficient. The technology itself it up to date and works amazingly. Just make sure you work on your telephone customer service tho…

Explained features very clearly and was…

Explained features very clearly and was very informative and courteous.

Clear picture great staff fast hook up

Clear picture great staff fast hook up

Vivint

I give them 5 Stars..hands down I love being a vivint customer!

Good

Good very secure

I’m waiting for the sigh to place in front of my house

Mss. J. Strachan a great sales.she is a keeper and she knows how to communicate with elderly clients. She is very knowledgeable, patient and compassionate. She responds to my immediate whenever I call her to clarify or help.

The experience was exceptionally…

The experience was exceptionally pleasant, marked by a welcoming and warm atmosphere. The representative was not only very friendly and polite but also demonstrated great patience, carefully addressing all questions and concerns with attentiveness.

I love the experience.

I love the experience.

Dominic

Dominic, the technician, was excellent! Very professional and answered all of our questions.

The Salesperson and the installer were…

The Salesperson and the installer were very friendly, polite and courteous. The salesperson was thorough and explained everything. We were not rushed. The installer was very professional and helpful with all our questions.

Install easy

Install easy , very informative, felt protected immediately process smooth and efficient

She helped me with my concern

She helped me with my concern

All personnel [staff] were Superb

All personnel [staff] were professional. I would recommend Vivint to everyone. The installer made our install seamless, despite our home bring an aged home (built many years ago) Thank you Vivint. We are still learning the system, but we know that we could call on the 1st staff member that we met. Good reassurance 👏 .

I like it so far it’s a good product

I like it so far it’s a good product. I just had to get used to everything.

You guys are awesome thank you so much

You guys are awesome thank you so much

Fast and knowledgeable

Fast and knowledgeable

5 stars !

I’m extremely happy the technician was very professional and very knowledgeable and helpful!

The sales person explained explained…

The sales person explained explained every detail about the value of installing the Vivint security system. The installation was flawless and done in a short time-line period. The installer was excellent and very friendly.

The customer and rep communication…

The customer and rep communication consideration, knowledge of product. Not pushy or over selling. The tech that installed it was ok. Didn't explain the system usage properly.