Teresita Bowman
Sep 9, 2026
The representative explained the…
The representative explained the details except for the breakdown of the payment for each equipment. We were just told that it is to be paid (equipment) within 60 months and the monitoring fee is separate.
As for the techs that installed the equipment, they were good except that they left dirt on the floor and I have to clean it. They also were not wearing shoe covers and were walking on my cream colored rug with their shoes.
Positive response when needed
Positive response when needed
Very effecient and quick.
Very effecient and quick.
Took care of our issue quickly and…
Took care of our issue quickly and satisfactory
Victor Lopez
Jun 30, 2026
good technical support
Installation was great and the technician explained everything about the system.
Grant is Great~!
Grant was knowledgeable of the products/ installation, efficient and walked me through the process very well. Grant did not rush me or the process.
I like the product
I like the product
Richard Federico
Jun 16, 2026
They were clear in their sales…
They were clear in their sales presentation and were very understanding to why I was getting the system. They put me on priority, and my system was installed that afternoon.
Pam Phillips
May 28, 2026
The wonderful assistant from your team…
The wonderful assistant from your team member.
Joey Whitacre
May 6, 2026
Installer He was professional and…
Installer He was professional and kind. Explained things well.
Claudia Beckstrand
May 1, 2026
Emanuel took his time to explain…
Emanuel took his time to explain everything and did a great job.
Timothy Deggendorfer
Apr 27, 2026
Kyle was very informative
Kyle was very informative, patient and professional.
John Moulchin
Apr 21, 2026
Josh was outstanding
Josh was outstanding
John
John, the technician was very nice and patient, he made sure everything was in order.
Brian HARRIS
Apr 10, 2026
Great product excellent install
Great product excellent install
Sales reps and installer were great.
Sales reps and installer were wonderful. The issue is that because I have a high credit score I qualified through bread for a soft pull not hitting my credit. Bread asked me to contact them for further information even though I was approved. During that time, somehow your company ran it through the other finance company and did a hard pull on my credit reducing my score. Seems like you guys are greedy and couldn’t wait a couple more minutes for the other approval to confirm just so you can get an on the spot sale. System is flawed.
We really like the system
We really like the system. Finally doorbell works on my phone. Thank you
Brookie Phelps
Mar 31, 2026
Tony was on time
Tony was on time . Explain everything
Patrick Baumgartner
Mar 27, 2026
The installation and installer were…on time and completed in a timely manner.
The installation and installer were professional. Everything this working great. There was more than I was expecting, like attached to my garage door opener. I know when it opens and closes plus I can open and close remotely. Very pleased.
Michael Montgomery
Mar 26, 2026
Fast friendly simple
Fast friendly simple
Sarah Mcafee
Mar 23, 2026
Tanner and Aaron made the process of…
Tanner and Aaron made the process of installation and sale a perfect experience. They both exude confidence in this product and they were both very helpful and kind. I believe Tanner and Aaron make a wonderful team and they both were highly personable and professional.
Nancy Vaccaro
Mar 11, 2026
Very respectable
Very respectable, knowledgeable and excellent service.
STEVEN ALONZO
Mar 6, 2026
our tech was amazing
our tech was amazing, very personable and he showed up right on time. He answered all our question and was extremely friendly and polite the entire time.
They system works wonderfully. No glitches and the picture resolution is so clear. We love that we can monitor our kids while they play out front.
Easy system peace of mind for me and my…
Easy system peace of mind for me and my safety is a priority in life I am worthy of the best alarm system company
I recommend Todii Mosby
Donald Hastings
Feb 20, 2026
sales person knew product and answered…
sales person knew product and answered all questions
Beth Roberts
Feb 17, 2026
Diego was absolutely amazing
Diego was absolutely amazing! He did such a professional job! I love my Vivint system!
THOMAS GOODSON
Feb 13, 2026
Installation took a bit of time but…
Installation took a bit of time but done well.
the canvasser was great
the canvasser was great. Very polite and professional. He explained the product and the equipment, so it was easy to understand. The installers were polite and professional.
I do feel the installers were a little rushed due the time of late afternoon they arrived. would have been better had they had time to fully explain everything.
Very good equipment and the…
Very good equipment and the installation was fast and professional
Ruth McNearney
Feb 10, 2026
The installer Jesus
The installer Jesus
TECH SUPPORT RAN THRU EVERYTHING WITH…
TECH SUPPORT RAN THRU EVERYTHING WITH ME ON ALL SETTINGS FOR MOTION CAMERA SPOTLIGHT
The tech was knowledgeable
The tech was knowledgeable, friendly, and completed install installation, efficiently, and effectively
I didn't feel pressured to do anything
I didn't feel pressured to do anything. Also everything was explained without rushing.
Steven Neumann
Feb 3, 2026
This was a positive experience from the…
This was a positive experience from the beginning to the end. Tre was our installer. He was polite and personable explained everything in detail to us even came back the following day to help us with some questions that we had we very much appreciate his service and time. A+++
Both Tre & Tony are knowledgeable efficient at their job
Awesome service
Awesome service
Briana Hector
Dec 9, 2025
VIVINT IS THE BEST
Audry was AMAZING and provided EXCELLENT customer services when installing our system for our business!
Best teamwork in town
The sale's representative was very well informed, stated all the advantages of upgrading my system.
The installer was very polite, installation went quickly and he doubled checked his work with explanations as to what was new and how it all worked.
The lady who helped me over the phone…
The lady who helped me over the phone was thorough and professional. Wes set up six water leak detectors. I appreciate that she called me back when I had to end early due to an unexpected interruption. Thanks!
Javier Gutierrez
Nov 8, 2025
Good customer service
Good customer service
Vivint gold star employees
Sean our salesman was absolutely great. He answered every question I had. Was very professional and had an awesome rapport.
Carlos our installer was also very professional and worked hard installing our security cameras. He also was very easy to talk to.
Both gentlemen deserve gold stars ⭐️ ⭐️
Melanie Peterson
Oct 26, 2025
The salesman was very knowledgeable and…
The salesman was very knowledgeable and friendly. He answered questions and made recommendations. He made reasonable recommendations, not outlandish or what we didn’t need.
Mark Burgett
Oct 15, 2025
Ben was very professional
Ben was very professional, polite and knowledgeable.
The Tech was very professional
The tech was very professional, prompt, explained in detail the system and what he was installing.
Raymond Forsythe
Oct 8, 2025
New review
Price and the it is fiber optic.
XAVIER RODRIGUEZ
Oct 3, 2025
Install-09/18/25 and Uninstall10/2/25
If you are speaking about my Uninstall by Jesus, that was great 'very friendly.
In regard to your salesman and set up to system, that was terrible. He gave the quote and before i could think about it, it was being installed. The price was too expensive, Cancelling the system was a troublesome ordeal, having to speak to three persons before i could get a date for my cancellation, Plus i don't want to be charged for any expense,becaus I cancelled the next day. I just hope there is no retaliation on your part. this experience caused me much anxiety and restless nights
Sales staff and installers were great…
Sales staff and installers were great and new new equipment is an upgrade for sure!
Carol Arciniega
Aug 29, 2025
The installer was very professional
The installer was very professional, thorough and efficient.
