Home Security Systems
Michigan

Enjoying system

Enjoying system

The installer Jay did an excellent job…

The installer Jay did an excellent job installing and explaining the product. He went above and beyond to ensure that all questions were answered and we were satisfied with the installation and understood how everything work ed. He was training another employee and I saw the thoroughness of his training so I know that the trainee will be excellent installer as well.

Experience

Very professional

Love the doorlock system and one sensor…

Love the doorlock system and one sensor for windows in each room. Jad Chams, very knowledgeable about the products and could answer all my questions.

The technician was very helpful and pleasant

The technician was very helpful and pleasant

Wonderful picture quality,great& honest…

Wonderful picture quality,great& honest salesman 10/10 highly recommended

Agent was very helpful in confirming my…

Agent was very helpful in confirming my needs.

The salesman Larry was very kind and…

The salesman Larry was very kind and courteous and respectful and explained everything very well to the point that I could understand pretty much how to work everything on my first time trying he is a very good salesman and very knowledgeable.

Great staff

Great staff

Great work and company

Quick install good people doing the work great sales team who followed up

From the sales person to the install…

From the sales person to the install person was great.

I love the guy who came out and helped…

I love the guy who came out and helped us nd our home thank you .and I referr y'all to anyone

Great

Very nice and do a wonderful job with installing all equipment...And clean up after done.

Great Service and Experience

Your professional technician that took the time and patience to install our new system. We are definitely satisfied with our new security system.

The seller and the installer were both…

The seller and the installer were both very nice guys

My experience with the Techs were very…

My experience with the Techs were very good as far as them answering any questions I had for them and they were very polite.

Sterling was great and was very helpful

Sterling was great and was very gelpful

knowledge

Very friendly and knowledgeable staff. Very prompt as well.

Santiago who sold me the system was…

Santiago who sold me the system was great. The guys who installed it were great also. It definitely gives me a sense of security having it.

Robert was awesome

Robert was awesome ! He was on time very polite easy to talk to you which makes it a lot better to deal with he was very informative he was quick cleaned up very throughly and I plan on adding more cameras soon and would prefer Robert to be the one to do it and if I recommend you guys to friends I would tell them he is the guy you want

Fabulous service

Fabulous service, installation and products

Great staff

Great staff. Awesome techs.

Quick installation

Quick installation, nice quality, been working smoothly.

Definitely recommend

Salesman was very polite. Service tech showed up same day, was done in no time and made a very nice and clean installation without putting holes and wires everywhere.

Staff was very helpful.

Staff was very helpful.

Overall 10

The places I wanted cameras set up they did with no problems plus it’s working perfectly fine.

Protection

Protection

The service representative was not…

The service representative was not forthcoming about all the charges. For example, the overall price of the products in service. I was very disappointed even though he gave me some discounts on starting the service. I got two months free up front with no contract, due to my hesitation. I'm not sure if I have a contract when it begins or even if I what's told the truth. I have a lot of paperwork to read through. I sort of wish everything was just explained upfront and was honest. The technician it was very thorough in communicated when necessary. I'm a little hesitant, it's about keeping the service in products.

My representative

My representative, Chris, was great. He didn't push. Answered all of my questions. He even played with my grandkids who were visiting. The system is easy to use and understand. I am able to call if I have any questions and I love the fact that there are technicians local that can assist quickly, should I need it. I can also call if I just have a question about how to change my view on the screen or anything else.

The Union st., Vivint experience.

Chris was great. Very knowledgeable on the product. Very courteouse and respectful. I love the product as well as my neighbors. It is a great conversation piece in the neighborhood.

Servailance

Vary professional crew and your sales person , experience was good too not much stressed involved with the process.

Very good I recommend everyone to get it

Very good I recommend everyone to get it

Loving it so far

Customer service has been good so far, we are still new customers. Representatives have called and acted swiftly and are always kind and professional when I speak to them. Monthly service charges are also affordable for all that is included. Definitely recommend!

The process with seamless

The process with seamless. The tech worked hard to get everything installed, working, and explained.

From the sales rep to the install tech very happy with professionalism

From the sales rep to the install tech, they were very knowledgeable of the systems, and what was going to be the best system for us. Also the affordability of being able to get the system installed in our home.Also they were very kind and thoughtful.

Everyone from sales to installation…

Everyone from sales to installation were kind professional and knowledgeable!