Home Security Systems
Kentucky

Daniel is fantastic

Daniel was fantastic and efficient very knowledgeable about the products and how best to use them.

Great sales and installation team!

John was very knowledgeable and answered all the questions that my wife and I had. He also setup the installation for later that day and it was completed by the next day. The installer, Landen, was also great and quickly installed the system, and came back the next day to setup the rest of the system during the daylight. Both great guys!

Great customer service.

Great customer service.

Great salesperson and installer.

Great salesperson and installer.

Knowledgeable friendly

Knowledgeable friendly

Shane was a great sales rep

Shane was a great sales rep. The installer did a great job. So far we love the system.

Corey was awesome

Corey was awesome! He explained everything in detail.

Like it but learning as I go.

So far it’s good. I know I have more to learn and I will. Thank you for helping me.

Love the system

Love the system! And my installer did a great job!

Installer was great and he did a…

Installer was great and he did a wonderful job. He did state that he was new which could have contributed to the problems that we have. We can't set the alarm and leave it sets it off, we can't come in and turn it off it sets it off, he said he'd come back with a stand for our panel and he hasn't yet (going on 3 weeks) and I can't get my phone to notify me when someone is in camera range

Easy to use the arming device

Easy to use the arming device. Cameras are very clear and located well

Very quick install

Very quick install. Salesperson Nando very good at explaining service.

I had a great experience everyone was…

I had a great experience everyone was nice and like family

The installer was professional

The installer was professional, explained each step clearly and carefully tested each system activity before he left my home.

The salesperson was straight forward…

The salesperson was straight forward with everything. The tech was very experienced.

The tech explained everything very…

The tech explained everything very thoroughly and demonstrated

It took a few days of getting things…

It took a few days of getting things ironed out before everything was running smoothly. I would highly recommend a follow up visit a day or two after installation to ensure things are working as they should. This is what I required before I was absolutely satisfied and comfortable…

Freaky fast installation

Freaky fast installation. Easy to use and understand. The sales man was great along with the man that installed the system we are super happy with all. Thank you 100%

Excellent the whole experience great

Excellent the whole experience great

We fill modeling line safe then ever Lee had to…

We fill more safe then ever Lee had to use the necklace all ready because I don't hear him calling for us.They stayed on the line until EMS got here..Thank you again

They was very professional made …

They was very professional and made it very easy to understand and if I need help with something else I'll call and sure I will get the help from them and think it's might be easy for them to help me

I took the bait lol

Nano was great! He was very friendly and helpful. They came that night and put it in. It was a little late and couldve been scheduled another day cuz my granddaughter was going to bed but I just let him put it in anyway. Customer service helped me when I had any questions. I also texted Nano for some assistance and he was nice enough to help. I would say the only thing about my experience would be that he tried to trick me into getting stuff that he made sound like a deal but it really wasnt and I picked up on that. I did buy somethings but left out the cameras cuz I already have my own.

The sales girl was very helpful

The sales girl was very helpful

Good quality,Works Perfectly

Good quality,Works Perfectly

Professional Service

The first rep was very polite and knowledgeable. The second Rep showed up just 20 minutes after the first one left and we had our new system installed the same day. Fast, professional and nice young men.

Better cameras in flood lights.

Better cameras in flood lights.

Only problem is the driveway Camara and…

Only problem is the driveway Camara and sensor hasn't worked since about the third day after installation. Other than that everything is great, oh and the salesman stated we wouldn't be charged for anything as we were chosen to receive system due to our capabilities to share with neighbors about our new system.

Because it's way better than ADT they…

Because it's way better than ADT they scam people and lie to them Great job

Vivint experience

Nice people to work with

The sells person Olivia made the…

The sells person Olivia made the experience great. She went over all the details were things were easy to understand. Was there to help once system was put in. The technician did everything quickly and explained everything that was done and answered any and all concerns that I had. Still learning system but so far I'm satisfied.

Quick installation and great service

Quick installation and great service

I can give it to her and him they both…

I can give it to her and him they both did a great job.everything was stored well and I really liked the time and how they explained everything. To me give them a rise. Thank you 😊

They were very professional and…

They were very professional and respectful. They explained the service and what they would be doing. They explained the different pay plan for my budget. After everything was explained and I agreed to the service, the equipment was scheduled and installed within a few hours. I was showed how to use the system, download the app and given numbers to call if I had any problems. Thanks guys, I feel much safer now.

I like the since of security when I'm…

I like the since of security when I'm home or away

Satisfaction Guaranteed!!

First if all, Zack our salesman was very courteous and respectful and willing to go the extra mile with us to make sure that we were totally satisfied with our new system, from the installation, making sure we understood how it worked, to setting it up on our phones, to coming by for a few extra days to see if we had any concerns or other questions!!

Very helpful and patient

Very helpful and patient. Vivint has a very good tech support and customer support staff. Hailie was very professional and knowledgeable.