Shianna Bridges
Sep 14, 2026
Installation was a breeze
Installation was a breeze. Tech stated it would take 4hours but literally felt like a hour and half. He was very professional and patient with step by step instructions on installment and setting up the online app. Would definitely recommend my Technician name is Zane. Thanks again! 10/10 Prices and Quality. I’m glad i joined the Vivant Family this year. Now my apartment feels safe like a Home.
My experience was good
My experience was good, but not necessarily great. Total cost of products and services should be clearly presented before actually getting to the point of signing of contract. I was already interested in obtaining a home security system, so a "fast" sales pitch was almost counter-productive. I still have a few general questions that I need answered.
Great customer service
Great customer service
Valerie Briscoe
Sep 8, 2026
Love the clarity of the cameras
Love the clarity of the cameras
Still learning about my new system.
Still learning about my new system.
Travon Chapman
Sep 3, 2026
Took a while couldn’t understand the…
Took a while couldn’t understand the worker..
Lakeytha Overstreet
Sep 3, 2026
The workers were very patient and…
The workers were very patient and polite , they also have good customer service , I would highly recommend.
Shelia Whetstone
Sep 1, 2026
Love it but I had a bigger monitor with…
Love it but I had a bigger monitor with alder and my small toddler’s always looked at the monitor the computer mortise wit all 5 of the cameras on my 6 years old autistic Grandson and so he always looks at the monitor, waiting for his mother. Get off of work working for A state School for Other Down syndrome and autistic People’s at night and this help us also my alar wasn’t with tripour monitor monitor we can watch tv shows movies and everything else we want to watch our alarm system was put on the walls,but by me being hearing impaired I can hear our door bell and everything when I walk outside it’s very cool I love it it’s just the monitor I explain to him that’s all I wanted when I transferred to yall and left Alders security system that’s all i wanted but now I know all security system is different ,and they job was a lil bit easier because where all the cameras were before but I’m giving you guys a 100 though because my monitor talkie and I loves it im so sorry if I’m say the wrong thing,because everything changed wit4 hours yall team work is so excellent I didn’t expect for you guys to move that fast especially at night and thank you guy’s for coming out at night I never seen this happen in a day of my life ,yall move really fast and I had gave other people yall name also and I let them know to keep sharing it and to let yall know that I sent them
Willie Watson
Aug 31, 2026
The staff people were very helpful.
The staff people were very helpful.
Tracy Shelley
Aug 31, 2026
The sales rep was excellent
The sales rep was excellent. He was not very pushy (for door to door salesmen), and was very informative in helping us pick the products we actually needed. My only complaint is that It was a long prosses. They were insistent on doing the install the same day which had us waiting all day and part of the night for the technician to show up. our installation ran passed 11pm at night once he finally showed up.
Cashun Sykes
Aug 31, 2026
I’m in love with my service
I’m in love with my service
Ronnie E Knight
Aug 30, 2026
Good Customer Service
Good Customer Service! Thanks to Colin for taking care of us!
Brei Mickens
Aug 25, 2026
Great Products and services
I absolutely love my doorbell cameras and regular camera. I’m very satisfied. The only thing that I would like to be considered in the future is the fact that when you play back audio you can be able to hear the full conversation and just not the person at the doorbell.. Other than that I love my Vivint smart home and security ❤️
ANNIE HUMPHRIES
Aug 25, 2026
Everything was great the service rep…
Everything was great the service rep Drew know his job and so does technician Quinton. I give them an A!
My concern is my front door when I put the code in it doesn’t unlock the front doorr. I can use my phone my device to open the door, but I would like to put the code in to the front door it will be nice to have a technician come out and look at this issue. but otherwise everything went well.
Windell Weeden
Aug 25, 2026
great installer
great installer
PATRICIA JONES
Aug 18, 2026
Everyone was very professional very…
Everyone was very professional very friendly appointments were on time. Everything was just great.
Man-Man the rep was awesome and…
Man-Man the rep was awesome and explained everything so well. It’s very hot here in MS and he was so patient. System is so easy to navigate.
Delores Porter
Aug 18, 2026
Courteous and respectful technicians…
Courteous and respectful technicians with knowledge to get the job done.
Everything was good from start to…
Everything was good from start to finish.
VALERIE MCDUFFIE
Aug 16, 2026
Installment
I was please that the installment was in a timely manor. Still early in comparison but so far I am enjoying the monitor.
Rachael WILLIAMS
Aug 14, 2026
Terrible the salesman Cody Bowes lied…
Terrible the salesman Cody Bowes lied to our whole neighborhood about equipment being completely free as long as we let they place a sign in our yard. Fraudulently ran my credit with me knowing by telling me to pay a one time today install fee of $3.69. But really he was applying for credit and opening a line of credit for the equipment (1,499.98) while talking to us. We had no idea. With the debit card that I paid the $3.69 fee with for the payment. Then Vivint couldn’t even talk with me to verify acct or anything bc Saleman also gave false information to company so they couldn’t not verify me. He made a verbal passcode then didn’t answer his phone to us any longer from his phone number provided us. Then I have had to ask to talk to multiple supervisor before issue was heard. They are supposed to be coming to get their equipment and canceling loan. But the inquiry will still be on my credit along with a closed acct once they pick up equipment. Not happy and will never suggest this company to anyone bc they didn’t fix the issue! They also tried to charge me to cancel for the fraud they allowed to happen. Ridiculous!!
Jamichaell Ford
Aug 14, 2026
Mane
They smart dead boat lock
New customer
Aug 13, 2026
Great! Need to invest in solar cameras!
The company offered great promotions.
Ben Cheatham
Aug 13, 2026
Easy process
Easy process
Charles Peoples
Aug 12, 2026
My rep was very knowledgeable and…
My rep was very knowledgeable and helpful. To me customer service is the most important. Products will change but having good employees who do a great job means more to me. My rep was honest trustworthy and professional and I can tell he loves his job. Knowing if I do need help in the future and I can call him means the most and if this company has other employees like this than this is a good company with good people.
Wilhemena Stallworth
Aug 11, 2026
I just love how the thermostat adjusts…
I just love how the thermostat adjusts itself, how I can use the key or the combination to lock or unlock my door and how the doorbell ring, front yard and back yard camera capture each and every event that happens.
Macrel Torrance
Aug 9, 2026
Love it
Love it! Great cameras and technician!!!
John Fletcher
Aug 8, 2026
Great salesman!
Salesman presented his product without being pushy.
The techs did fine at 304TegardenRoad…
The techs did fine at 304TegardenRoad but wasn't happy with tech at 113Grahamst he didnt listen when I told him I only needed one camera
I was using another service but when I…
I was using another service but when I saw how Vivant had a better product ,the team worked with to no end to swap alarm service and to help cancel them. The installer tech came as scheduled and replaced the alarm system. My wife likes the new style screen and the "whistle "door unit.
CARRIE MCCRAY
Aug 5, 2026
It’s great thanks alot
It’s great thanks alot
I love everything about the equipment…
I love everything about the equipment that was placed for my camera outside
The service is quality security, I love the spotlight camera in my backyard and how it monitors movements and sends a notification instantly and the front yard camera surveillance widths is amazing,
Overall great system!! I love the security of knowing when my doors have been opened!! Great security!! I especially when my toddler granddaughter is visiting
Pamela Morris
Aug 2, 2026
So far loving it makes me feel more safe
So far loving it makes me feel more safe
A great experience
The people were so nice and respectful. The cameras a great!
Very personable & professional.
Very personable & professional.
VIRGINIA EATMON
Jul 29, 2026
Not pushing but answered my questions with knowledge.
Not pushing but answer
Joseph Jones
Jul 29, 2026
The salesman and the installer were…
The salesman and the installer were both very professional and detailed in explanation of what the service entails as well as the features of every item purchased I am extremely happy with the service and appreciate the manner in which every aspect has been handled! Great service and top notch performance of the products installed.
Annissa TART
Jul 29, 2026
Antonio and Tim provided excellent…
Antonio and Tim provided excellent customer service. They both are knowledgeable of the products and services. The both of them work very well together
JaZarian Jackson
Jul 28, 2026
Everything is going well
Everything is going well, from the cameras, to even the workers. There are no complaints from me!
Earnest Lindsey
Jul 28, 2026
The company is doing a great job I love…
The company is doing a great job I love it
Denise Harper
Jul 27, 2026
I’m very pleased with the whole setup…
I’m very pleased with the whole setup with the cameras. They’re vey clear and can see who and what’s going on around my home!
The Vinint company is an ok experience
The Vinint company is an ok experience. I like the many options of Door lock, the cameras have lights, and the many features they offer.
ANTHONY SANSING
Jul 25, 2026
Professionalism and Caring!
Professionalism and Caring!
Reginald Smith
Jul 24, 2026
User friendly setup and reliable!
User friendly setup and reliable!
Willie Miles
Jul 24, 2026
Sales Peoples were very professional
Sales Peoples were very professional, courteous, and knowledgeable.
Sales & installation guys were great!
Sales & installation guys were great!
BARBARA JONES
Jul 22, 2026
A friend helping a friend
I enjoyed the conversation. I have the salesman's name, but we had a good time. He showed me a show on TV to watch, you know, in my extra time, and I enjoyed it. I've been wanting to be with the company for quite some time now, and I love it.
