Experience was great and accommodating
Experience was great and accommodating. Customer service was superior. My only complaint is the door chimes not being loud enough to hear unless standing by the key pad
Your service team was amazing..
Your service team was amazing... and made us feel they were there to serve our needs.
Floyd Williams
Sep 27, 2026
Satisfied and Excited with our new Vivint System.
The salesperson Hunter was very polite and patient. Hunter told me about the company, product and service. I was convinced to try the service for 60 days and see if I like it, got my new system installed the same day. The technician that installed the system was very professional, walked me through the installation process, explained the best option to my wife as well. Completed the installation in timely manner. My wife and I are satisfied and excited with our new system and its options.
Denise Sonnier
Sep 27, 2026
The installer was very knowledgeable…
The installer was very knowledgeable and thorough with his work. He answered all questions and was very helpful and professional
Polly Mitchell
Sep 18, 2026
It's great.
I don't have to worry. I feel safe.
Jennifer Bodin
Sep 17, 2026
We had vivit before when we lived in…
We had vivit before when we lived in Massachusetts. We live in Louisiana now. No problems. The men that came out to install everything very professional answered all our questions
John Cangelosi
Sep 17, 2026
The guys were very knowledgeable and…
The guys were very knowledgeable and nice people
Highly recommend!
The sales person was nice and well informed on the product. The installation tech was very professional and informed us of everything we needed to know to start using the system. The quality of the videos is great and we have been very happy.
Walter Raffield
Sep 16, 2026
Majestic
Yes Great Majestic
Erica Wright
Sep 15, 2026
Great equipment and everything works…
Great equipment and everything works great.I love everything and how it works
Hilda Demouchet
Sep 11, 2026
How to use the app and panel
The tech was very computer savvy.
JENNIFER PRICE
Sep 9, 2026
Vivint
System, tech
Professionally installed and great quality
We been very satisfied with our cameras and security system.
Your technician was very nice and…
Your technician was very nice and explained everything he did. He was very professional as well. We really enjoyed him. He was also very knowledgeable.
Excellent job 🙏🏽
Excellent job 🙏🏽
Jamie Plaisance
Aug 31, 2026
My installer was amazing
My installer was amazing.
An even asked me if I was religious cause of the crosses an few other things he seen in my house an asked to pray with me in my kitchen an we did an it meant a lot to me also
I had a great salesman
I had a great salesman, he explained everything well,
I love it
I love it, definitely recommend
Service and Equipment Technology
Service and Equipment Technology. It allows me to monitor multiple homes seamlessly.
Love the system and the service…
Love the system and the service installer was great
Patricia Nolan
Aug 26, 2026
Great service
Great service! Cameron did great job explaining everything and was very professional!
The installation process was quick
The installation process was quick. The technician was very professional (a little too professional) he kept trying to push sales on me. I realize they are told to sale sale sake but it was a little excessive.
Mark Robinson
Aug 25, 2026
Good and Professional Personnel
The salesman and service rep were professional and friendly. They were thorough in their explanations of the service provided.
Deborah Bagwell
Aug 24, 2026
Damian was very professional and he…
Damian was very professional and he explained everything to me thoroughly
HI-TECH
The sales person was helpful.
The installer ... I think the actual installation process was carried out correctly but we were in the dark of how each component of the system operated because we were never instructed on how to use them. You can't just put new equipment in a homeowner's house that they are unfamiliar with and then tell them "I really gotta go now". That's unacceptable.
But, fortunately for us, the sales person returned after being contacted by us and helped to explain the basics of the system.
Otherwise, we are currently satisfied with our purchase.
Our Customer Service experience by phone & chat was satisfactory also.
So far so good
So far so good. Clarity in the camera, customer service of the installer
Elliott Laprairie
Aug 21, 2026
The man that installed my equipment did…
The man that installed my equipment did a great job.
Very professional on the install.
Very professional on the install.
The installation tech was very knowledgeable and helped me learn everything I needed to know about my system I highly recommend this company and its products.
Security feels good!!!!
Security feels good!!!!
Leeannie Lewis
Aug 17, 2026
The security Equipment works perfectly…
The security Equipment works perfectly i love the operations of the cameras can see what happening around my home
Debbie Robinson
Aug 12, 2026
Excellent @10 overall
The equipment and also the person who help me and the guys who set it up
Wilford Robinson
Aug 12, 2026
Straight Business to the point serves
Straight Business to the point.
I love the service why better than what…
I love the service why better than what I had love i talked my sister into it and she getting installed today Also!!
He was very helpful and nice and maded…
He was very helpful and nice and maded sure i knew everything about what i was getting
Alarm is excellent for my family safety
Alarm is excellent for my family safety
Joselyn Lewis
Aug 10, 2026
Love it feel very safe and everything…
Love it feel very safe and everything is 123
Reagan Bollich
Aug 6, 2026
Alex Miller was great
Alex Miller was great. He was very professional and knowledgeable.
Theresa Acosta
Aug 4, 2026
Everyone was professional
Everyone was professional
GRANT GRAVOIS
Aug 4, 2026
Excellent Service
Excellent Service
Both were friendly.
Both were friendly.
Both were answered all our questions
professionally.
Better than ADT 1000%
Better than ADT 1000%
Richard James
Jul 28, 2026
Very professional nice guy very well…
Very professional nice guy very well matter talk with us about everything he was doing had a answer for all question on time and quick
SAMANTHA VELASQUEZ
Jul 27, 2026
My experience with the product has been…great
My experience with the product has been great so far! After the set up completion the app on both my mobile phone and the tablet version are very user friendly. I love the easy use of both! The quality of the product is absolutely GREAT!
The salesman Rep
The salesman Rep. presentation of the product was very informative and his genuine concern for the safety of his potential customer was taken into consideration.
Waletha Cornelius
Jul 26, 2026
Everything was thoroughly explained and…
Everything was thoroughly explained and the Vivint rep was such a joy. The tech was very professional and took the time to walk us through every step.
DEVIN KRATZER
Jul 24, 2026
terriffic customer service!
terriffic customer service!! mrs sydney was great!!! love the equipment also!!
The salesperson was knowledge
The salesperson was knowledge, polite. the installer was quick, polite.
Youlanda Williams
Jul 21, 2026
Secure
I'm pleased with Vivint !!
