Home Security Systems
Illinois

I can’t say enough good things to my…

I can’t say enough good things to my neighbors & co worker’s, about the introduction, The installation and the product has been amazing!!! I’ve never felt so secure!! The cameras to the microphones work great!!! The installer was outstanding to work with!!! You have a great team & product!!! Thanks for making the home feel more protected than ever before! Well Done!

The technician was very polite and…

The technician was very polite and helpful and professional I love the security system so far

It needs to come with two cameras for the price they're asking

It wasn't anything special just like any I'm a company they change a wire and explain it to you and then they leave but the most important part to me was the security cameras only come with one camera when I need two!!!!!! I asked for another camera and they told me $400 up front which was some BS to me

I love the professionalism and the…

I love the professionalism and the product is awesome

Is just great 👍🏾

Is just great 👍🏾

Great Experience

The Techs were very helpful and knowledgeable and answered all my concerns that I had.

Salesman and installer were great

Salesman and installer were great

Safety first and simple to use!

I’m a single mother of two children so Vivint gives peace of mind that we’re secure. Plus with the app it’s simple to do everything from your phone!

The staff is professional

The staff is professional. The installation was seamless.

Very helpful people,there are very…

Very helpful people,there are very knowledgeable explained everything in detail,and installed the equipment in a timely matter.

I ordered a MyQ smart garage door…

I ordered a MyQ smart garage door opener so I monitor and close my garage door if needed. I contacted Vivint support because the system isn't compatible with my garage door opener. Support quickly responded by priding a return shipping label.

Salesman was excellent..

Salesman was excellent... install guy was not the greatest. I wouldn't have known what we missed out on if I didn't get my brother and parents to also get the service. Installed the doorbell next to our old ring system instead of where it was... told me he was going to point the camera in a different direction and instead just drilled through our wall and put it above the door, missing one of the entry ways. Just a few questions would have prevented all of this. He also just handed us the monitor, my parents and brother had theirs installed in the wall... didn't know that was an option. The service itself is great, just wish we could have had a better install guy.

the technician installed the system and…

the technician installed the system and explained all the features to me and completed the process in a timely fashion.

The tecgnician (Antwon) was patient and…

The tecgnician (Antwon) was patient and informative.

Customer service great

Customer service great

Ray did a great job installing and…

Ray did a great job installing and explaining the camera system.

Installer was informed and polite

Installer was informed and polite

Nice personality walk me through step…

Nice personality walk me through step back step and did the job in a quick respectful fashion. Thanks again, Josiah.

Dalvin was the GUY!!

Dalvin was the GUY!!! He did an amazing job getting everything setup and teaching how to utilize the system. I will recommend him to anyone looking for security installation services!!

Caleb was a very nice person

Caleb was a very nice person. He explained everything I needed to know. Explained all the options. Was very confident in the products he was representing. I like that I made the decision to purchase your product.

Tarrik was a great representative and…

Tarrik was a great representative and made the installation easy to understand.

Tech and salesman very knowledgeable

Tech and salesman very knowledgeable

Great pro service

Great pro service, not so great! I had a problem with the connection1 week after installation,tried to contact the installer have not returned my calls yet, so my 5 star has gone down to a 2star!!!!

Prompt installation and very good at…

Prompt installation and very good at explaining how the system works. JT is a very good representative of the company.

Both sales reps and the person…

Both sales reps and the person installing were friendly and helpful. They came back after install to make sure y was happy and didn’t have any questions.

Truthful and great

Truthful and great

The install was smooth and seamless.

The service is awesome.

Awesome service

Awesome service

Technology

Before leaving they made sure that I knew how to do everything. If I had question then they would show me how to do that.

Wonderful staff

Wonderful staff

Personal touch of the people who sell…

Personal touch of the people who sell and install. They treat you with respect and take all concerns with thoughtful regard. .

Very kind and polite

Very kind and polite

The technician was great.

The technician was great.

Attention to detail and the customer…

Attention to detail and the customer service experience.

Great experience!

The initial connection was comfortable with no pressure but extremely informative.

Service, staff, and tech

It's a great quality system and if you have any issues with it they respond immediately to get it resolved. The staff is really sweet and easy going, they're great to talk to.