My products were installed in a very…
My products were installed in a very professional manner. The technician (Jason if I am correct) also conducted himself in a professional manner and provided me with the knowledge I needed about my security system. His service was a 5 star out of 5
William Upshaw
Nov 7, 2026
He was patient with us
He was patient with us
Candyce Cheeks
Nov 5, 2026
The tech was awesome
The tech was awesome
Installment was good installer was very…
Installment was good installer was very nice everything went great
Rodney Norman
Nov 3, 2026
Camera system
I didn’t this camera system work really well i had ADT at first and their system is no where compare to this one so i recommend everyone who looking a gear camera system to get vivint and price is alot cheaper than ADT.
Jimmie Warren
Nov 1, 2026
The professional team!
The professional team!
Shannon Adkins
Nov 1, 2026
Great customer service
Great customer service
The technical was great 👍 and as were…
The technical was great 👍 and as were the phone rep both were very knowledgeable.
Gerren gives excellent customer service…
Gerren gives excellent customer service along with being knowledgeable.
Marquita Gooden
Oct 27, 2026
Brandon provided top tier customer…
Brandon provided top tier customer service!
My technician came and did an excellent…
My technician came and did an excellent job installing my system. He explained how the system works and if I had any problems I could reach out to him. Satisfied customer!!!
Larry Mccluskey
Oct 16, 2026
Shaq was awesome.
Shaq was awesome.
Miyoshi Garrison
Oct 16, 2026
Awesome
Rodney was great
Corinne Pettiford
Oct 15, 2026
He was very nice and (Patient) with me…
He was very nice and (Patient) with me Thanks so much, David
I really love the products and…
I really love the products and ingenuity of VIVINT. I love how VIVINT can integrate to make my life more simplistic however, I would like to add that. I think VIVINT should really look into having its own AI built into the system for example where you could say hey VIVINT turn on my lights or hey VIVINT arm my system so on and so forth I think this would be a great feature and you should also bring back being able to integrate Google products or Alexa and other services so that customer can get the full experience of having a SMART HOME system. Other than that I think David is a great company and I really admire the technicians and the hard work that they do.
Tony Morrison
Oct 12, 2026
Everything is perfect no problems and…
Everything is perfect no problems and EZ to under stand
Darin Digbie
Oct 12, 2026
Great job I will be doing more business
Great job I will be doing more business
Iris Chambers
Oct 8, 2026
The technician D'Angelo was awsome.
The technician D'Angelo was awsome.
Vivian Marcelin
Oct 7, 2026
The best company
It is good because my house is safe now no worries
Great service
Great service
I'm very happy with the service I…
I'm very happy with the service I received from the technician. The technician completed the service call promptly and professionally.
Professional price and technician
Technicians personality knowledge of company and job
Sales rep Parker and Technician Chris were awesome
The sales rep Parker was awesome. He had one of the techs come out on a Sunday for our convenience. Superb customer service. The tech Chris went above and beyond to make sure everything was up and running and that we understood how everything worked.
The sales rep was a great guy but after…
The sales rep was a great guy but after receiving it i definitely don’t think it’s worth the monthly payment and once you get it your stuck with it
Excellent customer service I
Very happy with service
Tashiana Colquitt
Oct 5, 2026
Great Customer Service
Great Customer Service . Very Clear And Transparent Totally Recommend
Ivie Odeka-Oshikoya
Oct 4, 2026
Excellent
100%
Love it
Erma Henderson-Evans
Oct 3, 2026
Awesome customer service and support
Erik , my sales representative was very helpful,knowledgeable and professional. He customized my services and listened to my concerns about my home security. I’m
Glad I Made the Switch to Vivint
Installation went great and tech was professional. The service I’m receiving currently regarding security is great and what I expect from a security service. The devices are high quality. I have a doorbell camera, 3 exterior cameras (2 with floodlights), 2 interior cameras, automatic door lock, 3 door sensors, smoke and carbon monoxide detectors, glass break detectors. It’s all great. Previously used Blink for security.
The service rep explained everything…
The service rep explained everything proficiently. The installed was quick. He left the workplace clean.
Excellent installation
Excellent installation
Diontae Cofer
Oct 1, 2026
Great Job
The technician was excellent and provided outstanding service. He was professional, knowledgeable, and courteous throughout the entire process. His expertise and positive attitude made the experience smooth and efficient.
Very professional
They was very professional from sales to installation.
Patrick Anest
Oct 1, 2026
The salesman Tyler was very straight…
The salesman Tyler was very straight forward and honest. The installer was professional friendly, and did a great job.
Juanita Y Lott
Sep 30, 2026
Good polite service is important to me and the people must have patience
 I appreciate good service and Brandon Wolf went out of his way to help us and he was very kind and patient to help an old lady
Janice Riley
Sep 30, 2026
The salesman was very courteous
The salesman was very courteous, polite and informative
Robert Brill
Sep 30, 2026
I absolutely love the product and the…
I absolutely love the product and the staff everything is great.
Sandra Roseberry
Sep 29, 2026
Making sure that I am satisfied with my…
Making sure that I am satisfied with my service. Willing to answer my questions no matter how small they my seem to be.
Pamela Walker
Sep 29, 2026
Safety
The staff with patients and kindness
ALLISON KNIGHTON
Sep 29, 2026
My customer service lady she was very…
My customer service lady she was very nice and she knew all the answers that I needed to ask and she answered all the questions. Thank you.
Customer service was amazing
Customer service was amazing. Representatives were very knowledgeable about the information they provided.
GREGORY HINTON
Sep 25, 2026
Sales agent was very good
Sales agent was very good. Installer was very good and very helpful.
Naja Seabrook
Sep 25, 2026
Great Customer service, quick easy install.
Great quality cameras, good customer service!
Only 1 complaint with everything else making up for it
Number 1- I don’t like the harassment I experienced after inquiring about a quote. Aside from that Ryan was professional, courteous & kind. Explained everything clearly & the pricing & service is straight forward. The equipment quality remains to be seen but my friends use the company for several years now & I trust that to be a good reason as any to do the same.
Kendra Mccray
Sep 24, 2026
Excellent customer service
Deangelo communicated everything perfectly. He was also on time!
Cynthia Wells
Sep 22, 2026
Knowledgeable Installer, Easy to Use, and Priced Right
We recently had a Vivint security system installed at our home in Valdosta, and the experience was better than we expected from start to finish.
The technician who handled our installation, Justin, clearly knew the equipment inside and out. He walked the house with us before touching anything, explained why he recommended specific placements for the cameras and sensors, and answered every question without rushing us. When we raised a concern about one area of the house, he gave us a straight answer and adjusted the setup accordingly. That kind of knowledge makes a real difference. We weren't handed a box of hardware and left to sort it out — we were given a system built around our home.
Operating it has been just as easy. The app is straightforward, arming and disarming takes seconds, and my wife and I were both comfortable using it the same day it went in. Before he left, Justin sat down with each of us and made sure we could run the system ourselves rather than assuming we'd figure it out later. That was appreciated.
The cost was the last pleasant surprise. For the equipment and coverage we received, the price came in well under what we expected and under what we had been quoted elsewhere. No pressure during the sale and no surprises on the bill afterward.
We would recommend Vivint without hesitation, and we would ask for Justin again.
Siletha King
Sep 21, 2026
Courteous
Courteous, prompt and professional with installment and explanation of the system.
Bonnie Thompson
Sep 21, 2026
Easy installation and very easy to…
Easy installation and very easy to operate the panel.
