Iris Chambers
Oct 8, 2026
The technician D'Angelo was awsome.
The technician D'Angelo was awsome.
Vivian Marcelin
Oct 7, 2026
The best company
It is good because my house is safe now no worries
Great service
Great service
I'm very happy with the service I…
I'm very happy with the service I received from the technician. The technician completed the service call promptly and professionally.
Professional price and technician
Technicians personality knowledge of company and job
Sales rep Parker and Technician Chris were awesome
The sales rep Parker was awesome. He had one of the techs come out on a Sunday for our convenience. Superb customer service. The tech Chris went above and beyond to make sure everything was up and running and that we understood how everything worked.
The sales rep was a great guy but after…
The sales rep was a great guy but after receiving it i definitely don’t think it’s worth the monthly payment and once you get it your stuck with it
Excellent customer service I
Very happy with service
Tashiana Colquitt
Oct 5, 2026
Great Customer Service
Great Customer Service . Very Clear And Transparent Totally Recommend
Ivie Odeka-Oshikoya
Oct 4, 2026
Excellent
100%
Love it
Erma Henderson-Evans
Oct 3, 2026
Awesome customer service and support
Erik , my sales representative was very helpful,knowledgeable and professional. He customized my services and listened to my concerns about my home security. I’m
Glad I Made the Switch to Vivint
Installation went great and tech was professional. The service I’m receiving currently regarding security is great and what I expect from a security service. The devices are high quality. I have a doorbell camera, 3 exterior cameras (2 with floodlights), 2 interior cameras, automatic door lock, 3 door sensors, smoke and carbon monoxide detectors, glass break detectors. It’s all great. Previously used Blink for security.
The service rep explained everything…
The service rep explained everything proficiently. The installed was quick. He left the workplace clean.
Excellent installation
Excellent installation
Diontae Cofer
Oct 1, 2026
Great Job
The technician was excellent and provided outstanding service. He was professional, knowledgeable, and courteous throughout the entire process. His expertise and positive attitude made the experience smooth and efficient.
Very professional
They was very professional from sales to installation.
Patrick Anest
Oct 1, 2026
The salesman Tyler was very straight…
The salesman Tyler was very straight forward and honest. The installer was professional friendly, and did a great job.
Juanita Y Lott
Sep 30, 2026
Good polite service is important to me and the people must have patience
 I appreciate good service and Brandon Wolf went out of his way to help us and he was very kind and patient to help an old lady
Janice Riley
Sep 30, 2026
The salesman was very courteous
The salesman was very courteous, polite and informative
Robert Brill
Sep 30, 2026
I absolutely love the product and the…
I absolutely love the product and the staff everything is great.
Sandra Roseberry
Sep 29, 2026
Making sure that I am satisfied with my…
Making sure that I am satisfied with my service. Willing to answer my questions no matter how small they my seem to be.
Pamela Walker
Sep 29, 2026
Safety
The staff with patients and kindness
ALLISON KNIGHTON
Sep 29, 2026
My customer service lady she was very…
My customer service lady she was very nice and she knew all the answers that I needed to ask and she answered all the questions. Thank you.
Customer service was amazing
Customer service was amazing. Representatives were very knowledgeable about the information they provided.
GREGORY HINTON
Sep 25, 2026
Sales agent was very good
Sales agent was very good. Installer was very good and very helpful.
Naja Seabrook
Sep 25, 2026
Great Customer service, quick easy install.
Great quality cameras, good customer service!
Only 1 complaint with everything else making up for it
Number 1- I don’t like the harassment I experienced after inquiring about a quote. Aside from that Ryan was professional, courteous & kind. Explained everything clearly & the pricing & service is straight forward. The equipment quality remains to be seen but my friends use the company for several years now & I trust that to be a good reason as any to do the same.
Kendra Mccray
Sep 24, 2026
Excellent customer service
Deangelo communicated everything perfectly. He was also on time!
Cynthia Wells
Sep 22, 2026
Knowledgeable Installer, Easy to Use, and Priced Right
We recently had a Vivint security system installed at our home in Valdosta, and the experience was better than we expected from start to finish.
The technician who handled our installation, Justin, clearly knew the equipment inside and out. He walked the house with us before touching anything, explained why he recommended specific placements for the cameras and sensors, and answered every question without rushing us. When we raised a concern about one area of the house, he gave us a straight answer and adjusted the setup accordingly. That kind of knowledge makes a real difference. We weren't handed a box of hardware and left to sort it out — we were given a system built around our home.
Operating it has been just as easy. The app is straightforward, arming and disarming takes seconds, and my wife and I were both comfortable using it the same day it went in. Before he left, Justin sat down with each of us and made sure we could run the system ourselves rather than assuming we'd figure it out later. That was appreciated.
The cost was the last pleasant surprise. For the equipment and coverage we received, the price came in well under what we expected and under what we had been quoted elsewhere. No pressure during the sale and no surprises on the bill afterward.
We would recommend Vivint without hesitation, and we would ask for Justin again.
Siletha King
Sep 21, 2026
Courteous
Courteous, prompt and professional with installment and explanation of the system.
Bonnie Thompson
Sep 21, 2026
Easy installation and very easy to…
Easy installation and very easy to operate the panel.
CHRISTIAN B LARTEY
Sep 21, 2026
The security system is very effective…
The security system is very effective and user friendly
Deryck Julien
Sep 21, 2026
Customer Support
My customer support experience was great. The technician was knowledgeable and professional during our discussion. My new camera was installed successfully.
Natasha Brown
Sep 21, 2026
The Technician are Great
The Technician are Great! Very Professional but made me comfortable
Derrick Holman
Sep 20, 2026
they came out and hooked up everything…
they came out and hooked up everything professionally they was on time when he got there and he did a great job
Janet Dubois
Sep 20, 2026
Leonard Carter made the experience…
Leonard Carter made the experience excellent. Leonard made sure I understood everything I asked questions he had a answer even when he left I had a question no wait immediately he answered I loved it thank you Mr. Carter for the experience I have told at least 3 people about Vi ant I hope they reach out to him.
Yvonne Danjou-Hutson
Sep 18, 2026
ANDREWW Rockwell
ANDREWW Rockwell
Everything from start to Finish was a…
Everything from start to Finish was a breeze
Allison Ambrose
Sep 16, 2026
Both Alejandro and Jake were a great…
Both Alejandro and Jake were a great onboarding team,
Robert Lewis
Sep 15, 2026
Representative I talk with today did an…
Representative I talk with today did an outstanding job helping resolve my issue.
Robin Trammell
Sep 15, 2026
Our installer Jonathan was professional and…
The installer was professional and friendly!
An amazing team that made the process…
An amazing team that made the process extremely easy! I love the products and really added another level of safety and comfort to my home.
Jay was awesome
Jay was awesome! Very knowledgeable, kind, thorough, and impeccable. Love the technology as it's easy to figure out. I would definitely recommend Vivint.
Michael did a great job
Michael did a great job. He was very thorough in looking for the correct locations for everything before he started the job
The installation technician was professional and easy to work with.…
The installation technician was professional and easy to work with.
However, Vivint the Company I'm disappointed in for withdrawing $107.00 from my checking account on September 04, 2026 without my consent or agreement. I'm waiting for my refund back into my checking account.
Technician was prompt and informative
Technician was prompt and informative
Gregory Barnes
Sep 10, 2026
I like the product.I like the 1 day…
I like the product.I like the 1 day service installing.The system works good.Vivint staff friendly and high energy.I was slight misled by 2 bills.
Great products,simple to use
Great products,simple to use. 10/10.
