Pattie Burton
Sep 2, 2026
THE BEST SURVEILLANCE EQUIPMENT
EVERYTHING WENT VERY SMOOTH, EVERY SINGLE PERSON I DEALT WITH WAS CURTIOUS, AND PROFESSIONAL. THE EQUIPMENT IS FABULOUS AND WORKS GREAT. THE MONITORING VIDEOS ARE VERY CLEAR AND VIVID. IT COST A BIT MORE THAN CONVENTIONAL SYSTEM BUT WELL WORTH THE $$$$
Stephanie Poehling
Aug 30, 2026
Found the process to be easy and…
Found the process to be easy and thorough. I really love the ease of use with the app
Katherine Muniz
Aug 26, 2026
The guys were super helpful and amazing
The guys were super helpful and easy to talk to, I am so happy with the product and the installation, I would definitely recommend to my friends and Family.
Michael my technician was very friendly…
Michael my technician was very friendly and knowledgeable. He was informative and helpful without being pushy and he made sure I understood how to use the system. He was flexible with his busy schedule to make sure we had a time that worked for me and I appreciate his adaptability and making me feel like a priority customer.
I'm old school
I'm old school. When, it contains electronic or anything else I'm lost. They help me navigate everything.
Nelson Spurley
Aug 24, 2026
The salesman was very the tech was good…
The salesman was very the tech was good and stayed late.
MICHAEL BULLOCK
Aug 19, 2026
Expedient professionalism
Expedient professionalism in a true security system.
Leasa Seagraves
Aug 18, 2026
David was incredibly knowledgeable
David was incredibly knowledgeable, friendly, and informative. He gave us peace of mind and answered all of our questions with ease. What an enjoyable experience!
The technician was great
The technician was great! He streamlined the process to help
Me understand how to operate the system. He made sure I understood all the functions and if I was getting what I asked for
Russell Denison
Aug 16, 2026
On time and complete.
Technician put a lot of time with our system upgrading and making sure all was right before he left. Would highly recommend him.
Service was great.
Service was great.
Larry Taylor
Aug 14, 2026
Professional technician
Professional technician
Every aspect is exceptional.
Every aspect is exceptional.
Victor Casillas
Aug 13, 2026
Good service .honesty.explain…
Good service .honesty.explain everything clearly.service good
The Sales person Devyn was awesome
The Sales person Devyn was awesome. The installer not so much. She left messes behind after installing equipment and didn't clean up after herself. I find this very unprofessional.
Sylvia Arana
Aug 11, 2026
The sales person
The sales person. Caring and understandable of the needs
Charles Drury
Aug 10, 2026
Everything was great!!
Everything was great!!
Great experience
The young man ( Leo Valencia) who set up the system was outstanding! He was articulate, patient and knowledgeable! He facilitated the process where we felt very positive about selecting Vivint which our neighbor recommended.
Colleen Green
Jul 30, 2026
He was very professional and set up…
He was very professional and set up everything very well.
Quick and easy install
Quick and easy install, great technician, straight forward technology that works great.
Sherri Braden
Jul 29, 2026
The technician arrived on time after…
The technician arrived on time after calling me to confirm the appointment. He was very professional and answered all of my questions.
Alvin Sebastien
Jul 28, 2026
Fast set up
Fast set up. Great technicians
Summer did an outstanding job of…
Summer did an outstanding job of installing and explaining. Conscientious and thorough!
Henry Douglas
Jul 26, 2026
Alex who did my install was very…
Alex who did my install was very professional and helpful system is easy to use.
Cinthya Oneil
Jul 26, 2026
The representative Joe Gennusa and the…
The representative Joe Gennusa and the technician Josh were very good.
Steven Salinas
Jul 26, 2026
Help me get though the process with no…
Help me get though the process with no hassle thank you for helping get through it
Ronald Ballesteros
Jul 25, 2026
Javier Gutierrez was our Vivint…
Javier Gutierrez was our Vivint representative. He was extremely thorough, patient, personable, knowledgeable and professional. I would recommend him to anyone interested in installing a home security system in their home.
Valued Customer
Jul 23, 2026
Great service so far
Great service so far.
I’m a new customer. Great products and technology.nice vivid screens day and night. Easy to use. Safe for the kids and easy for them too as well in case we need the door open. Great stuff. Thanks vivant. You rock!!
The service and staff were respectful of property.
Robbie Berryman
Jul 23, 2026
Install technicians were great
Install technicians were great. Support is clearly through and Asian based call center. They are not real helpful and hard to understand. Have made several calls with limited resolution to problems.
customerJeannie
Jul 20, 2026
All technical staff were extremely…
All technical staff were extremely professional & effective!!! Great staff!
Diana Vincent
Jul 20, 2026
The tech was great
The tech was great, very polite and knowledgeable about the product. He showed me how to use it and offered assistance any time I needed it. He was very helpful and thorough.
Gilles Mercier
Jul 13, 2026
The technician was super professional
The technician was super professional, kind and polite.
Tech checked everything and was helpful…
Tech checked everything and was helpful and cleaned up after his work
Terrylynn James
Jul 9, 2026
What made my experience great
What made my experience great, I appreciate the support and the clear explanation 👍. I also appreciate the patience and safety. Keep doing great work.
Ronald Trujillo
Jul 8, 2026
It was great
It was great! Brian could sell you anything I just wish I could’ve afforded to se it up the way I need it. His worker who installed Dan was very good at what he does. He even moved a camera because it was not right for us. No complaints either he just did it.
Debra Zackery
Jul 3, 2026
I wasn't clear on the payment date and…
I wasn't clear on the payment date and didn't understand the function of the system and did keep help .
Jordan who was my installer was…
Jordan who was my installer was absolutely great!!! He installed everything in a through and professional manner and even came back to fix some problems that I had without any hassles. Excellent customer service from Jordan!!!
We had a great experience from the…
We had a great experience from the first phone call with Brandon to the installation with Leo.
Sara Chatham
Jun 29, 2026
loved product and customer service.
loved product and customer service.
Jack your rep has been a great person…
Jack your rep has been a great person very responsible and professional alway helpful. The installation was A-1 Ryell the person doing the install also preformed excellent with great communication and great work ethics and abilities'. the whole team performed great and all are good people and performed to a very high standard they are a asset to your company
Kevin Mallory
Jun 26, 2026
Your installer worked all day and till…
Your installer worked all day and till 7pm to get the job finished.
carlos mojica
Jun 25, 2026
Logan provided outstanding customer…
Logan provided outstanding customer service. We have been very happy with our Vivint home security network.
Well done Skylar!
Skylar did an excellent job with communication and following through with installation. Thank you!! Highly appreciated and will recommend!
Miguel Loera
Jun 14, 2026
Customer service is great and technical…
Customer service is great and technical support very professional
Jerome Weddle
Jun 14, 2026
Easy to use; great quality video/audio
Professional and courteous installer. Simple to use. Video and audio quality are fantastic. And I love that the equipment is hard wired to my home's electricity and doesn't rely on batteries.
Jack explained everything in detail and…
Jack explained everything in detail and always checked to make sure I understood.
Roman Lewandowski
Jun 12, 2026
Both the salesman and the technician…
Both the salesman and the technician were very helpful and courteous
Kevin Holland
Jun 11, 2026
The installer Clint was really helpful…
The installer Clint was really helpful and explained everything in great detail! Made using the system really easy! I recommend!
