KAUFOOU KAUTAI
Nov 2, 2026
The technician was very friendly
The technician was very friendly, helpful and knowledgeable
The whole experience was above my…
The whole experience was above my expectations. Jay was very thorough. He explained things to help me understand and made me feel more comfortable that going with Vivint was the right choice.
Robert Garcia
Nov 2, 2026
Great experience
Jose was great! He was very helpful and informative
I love Vivint
Great service I love it and I am enjoying everything
Victoria Magdefrau
Nov 2, 2026
Great installer
Great installer. Help me to understand everything, very nice..... representative of your company. You should give him a bonus
Installation was excellent
Installation was excellent. Technician was very helpful and courteous. Did a great job.
I had a good experience with…
I had a good experience with technician...he explained all of my options and made good suggestions to make me feel safe again in my home, I shared with him about someone came on my property and lifted my screen to my bathroom window..I was so scared and I called Vivint and I had a appointment on the same day...I feel safe and very happy with my new system. 😊
Bad experience that end up GOOD!
My first appointment was for the morning of 10/27/26. The technician showed up, rang doorbell and left without calling me. There were people in the home, cars in the driveway and the technician decided to leave and did not even knock on the door. I called Vivint to express my disappointment and frustration. The person that took my call was able to reschedule a later appointment for the same day and the technician (James) was AWESOME! The programmable thermostat installation went smoothly and James was very helpful and made sure I was satisfied before leaving. That is what I call GREAT CUSTOMER SERVICE! Thank you James and the young lady that was able to schedule the appointment on the same day! I truly appreciate it!
Service is excellent
Service is excellent. Customer service is awesome. Price appears reasonable.
Jimmie Warren
Nov 1, 2026
The professional team!
The professional team!
Latwinette Howard
Nov 1, 2026
I’ve njoi my service my technician was…
I’ve njoi my service my technician was very nice and helpful explain everything took his time went through every question I ask
very happy with the service
very happy with the service
Shannon Adkins
Nov 1, 2026
Great customer service
Great customer service
So far every thing is going good
So far every thing is going good
KAREN FLOWERS
Oct 31, 2026
Great service
Great service. Technician was amazing. On time and work was great.
Marshall Alexander
Oct 31, 2026
The tech was very helpful and explained…
The tech was very helpful and explained how everything works
ROSHENA PASSMORE
Oct 31, 2026
The job will get done
the person who came out to install. He was AMAZING he got everything done
Courteous and professional installer
Courteous and professional installer. Answered all our questions.
BETTY FULGHAM
Oct 31, 2026
Knowledgeable
Knowledgeable, friendly staff. Thorough explanations.
William Harris
Oct 30, 2026
The entire setup was great.So far I'm…
The entire setup was great.So far I'm happy
with my service and equipment.The installer
was very professional,polite, and knowledgeable about the equipment and
his work.(Jay)
The gentleman that came to install my…
The gentleman that came to install my doorbell and thermostat did an amazing job
Video recording
Good technician
Stacy Balstad
Oct 30, 2026
White glove service!
White glove service!
Alexandra Rangel
Oct 30, 2026
My tech was amazing!!!!
My tech was amazing!!!!
Antonio Velasquez
Oct 30, 2026
Service was good
Service was good
SUSIE MCILWAINE
Oct 30, 2026
Worth the money
The sales rep was amazing.
A total professional
A total professional
Very excellent customer service and…
Very excellent customer service and installation!
BELINDA S RANDOLPH
Oct 30, 2026
I like the secure feeling of my family…
I like the secure feeling of my family and my home at this time in our lives.
Secure with Vivint
Easy ordering, installation and billing process.
Amanda Wimbley
Oct 30, 2026
on the service perfect price perfect…
on the service perfect price perfect staff nice very helpful
The installer was kind
The installer was kind, courteous and friendly. Did a great job installing equipment and making sure everything was working properly. He also explained how everything worked until I finally understood, lol. He did a fantastic job. 👏
Michael J Young
Oct 30, 2026
Equipment & Installer are great
Equipment has been great! My installer, Conrad, has been great the 2 times he was here!
Michael did a great job introducing us…
Michael did a great job introducing us to Vivint. He was courteous, knowledgeable, and did a great job his talking our products and explaining how to use them
Jacqueline Rofe
Oct 30, 2026
alex was great while installing our…
alex was great while installing our devices!
Great service
Great service
The technical was great 👍 and as were…
The technical was great 👍 and as were the phone rep both were very knowledgeable.
Marc Staples
Oct 30, 2026
Tech was professional and knowledgeable…
Tech was professional and knowledgeable about vivant and it products
LINDA GILBERT
Oct 30, 2026
The man was very nice
The man was very nice
Gerren gives excellent customer service…
Gerren gives excellent customer service along with being knowledgeable.
IZABELA KAMINSKA
Oct 30, 2026
It is very easy to use
The technician was responsive to my needs and installed it exactly as i wanted!
Marcus Barlow
Oct 30, 2026
The advisor and technician
The advisor and technician
Ray was courteous and knew his product…
Ray was courteous and knew his product extremely well. I would hire him for my own business. You product is first rate and easy to use.
I would like to have my phone let me…
I would like to have my phone let me know when someone is at my door like ring did
Ronald Perry
Oct 29, 2026
Love the Service
Love the Service. This is my second go around. I recommend all my friends and family.
LAUREN PALMER
Oct 29, 2026
Love the new doorbell
Love the new doorbell. Excellent service installer.
Mattie Napier
Oct 29, 2026
The represenative was very thorough and…
The represenative was very thorough and informative
Technicians worked hard
Technicians worked hard, were professional