Bayonna Lane
Sep 18, 2026
Outstanding
They made sure I knew how to work the system an was very prompt on time and if I needed to know anything else they made sure I knew who to call or how to get the information I need for the system they where great thanks again
Kelly Taylor
Sep 18, 2026
Professional and personable
Professional and personable, he made the installation easy
Linda MCCAFFERTY
Sep 18, 2026
older houses were built to last.
I live in an old house it is approx.115 years old and the wood is a lot harder than it is nowadays and my router is in the very back room so it was harder for the signal to get through the house and walls and it took a while to get it working right,,but my service tech did a great job and was very pleasant and persistant and his name was Beau Derrick.
Yvonne Danjou-Hutson
Sep 18, 2026
ANDREWW Rockwell
ANDREWW Rockwell
Virgil Williams
Sep 18, 2026
Quick and efficent.
Quick and efficent.
Good product, good customer service
The product works well and the customer service was very good. Everyone I spoke to had answers to all questions and all were friendly.
Sandra Jones
Sep 17, 2026
Kind and patient vivint representative
Kind and patient vivint representative. Worked around issues that were concerning to seniors and was flexible with scheduling. Spent as much time as needed to explain the new system.
Arlene Collins
Sep 17, 2026
The technician Connie explained…
The technician Connie explained everything so specific and answered our questions in detailed.
Alfonso Gomez
Sep 17, 2026
Install was great and sales was amazing
Install was great and sales was amazing
Great service
Very efficient people
April Galarza
Sep 17, 2026
The service from the very start with…
The service from the very start with setting up the appointment to the installation was top notch. Excellent service thus far.
The installer great attitude and…
The installer great attitude and patience explaining how the products works
RAJESH NARAYAN
Sep 17, 2026
They are more safer than Alert alarm
They are expert and knows what they are doing better than Alert Alarm
Jennifer Bodin
Sep 17, 2026
We had vivit before when we lived in…
We had vivit before when we lived in Massachusetts. We live in Louisiana now. No problems. The men that came out to install everything very professional answered all our questions
Everything from start to Finish was a…
Everything from start to Finish was a breeze
Lakinsa White
Sep 17, 2026
Great Technician
Great Technician. He was very professional.
Customer service was great
Customer service was great
JAMES CHAVERA
Sep 17, 2026
The installation was great and…
The installation was great and everything explained
Evelyn Corley-Andrews
Sep 17, 2026
Great technician!
Great technician!
Elizabeth Kane
Sep 17, 2026
The Tech Did ab excellent job
I will place a review based on a one week experience only. I had Vivint doorbell and one security camera installed on September 11, 2026.
Our Tech did an excellent job. He was thorough in communication. He was also excellent in his tech expertise.
His name is Diogo.
Just overall good service and…
Just overall good service and installation
John Cangelosi
Sep 17, 2026
The guys were very knowledgeable and…
The guys were very knowledgeable and nice people
janice myers
Sep 17, 2026
Awesome installers
Awesome installers
PAULA GULLEY
Sep 17, 2026
Allowing people in my home
Allowing people in my home, I felt safe
Jamarus Hampton
Sep 17, 2026
Great service no complaints
Great service no complaints
Good job
It was good the men explained everything to me well they were in and out quickly and didn’t leave a big mess for me to clean up
Dane Johnson
Sep 17, 2026
Staff was helpful in showing us how the…
Staff was helpful in showing us how the equipment works. Equipment is easy to use.
ANDREA HARDIN
Sep 17, 2026
Very easy to deal with in a very good…
Very easy to deal with in a very good company no problem everything told to you up front no you go fees hidden in the background system very easy very dependable love it
Excellent sales and installation
Khalil was very helpful and knowledgeable about your products. Installation was quick and easy. Technology is easy to use, even for us 'older' folks.
Melvin Jordan
Sep 17, 2026
I had a great experience with the…
I had a great experience with the installation process with Vivint.
Highly recommend!
The sales person was nice and well informed on the product. The installation tech was very professional and informed us of everything we needed to know to start using the system. The quality of the videos is great and we have been very happy.
Remy Shittu Remy
Sep 17, 2026
Satisfactory
Satisfactory
Sabrania Holmes
Sep 17, 2026
Professionalism
Professionalism, customer service, courteous
Weyland Simmons
Sep 17, 2026
Wonderful customer support willing to…
Wonderful customer support willing to assist to resolve the issue no matter how long it takes.
Joshua
Joshua, my technician was very professional and knowledgeable of the product being installed into my new house. He wore covers over his shoes to protect my floors. Joshua explained the function of the security system so that I was able to understand how it works. I would refer Vivint to my neighbors, family and friends.
GLADYS PRINCIPE CARABALLO
Sep 17, 2026
Excellent service
Excellent service
And very good staff that did installation.
The installer Jay did an excellent job…
The installer Jay did an excellent job installing and explaining the product. He went above and beyond to ensure that all questions were answered and we were satisfied with the installation and understood how everything work ed. He was training another employee and I saw the thoroughness of his training so I know that the trainee will be excellent installer as well.
Denise Cripple
Sep 16, 2026
We had an awesome salesman come to our…
We had an awesome salesman come to our house from my daughters house. She knew I was looking for a security system. He sold us on it and was very polite and knowledgeable. The work was done when he said it would be. Thanks for sending us a very nice young man. Not the typical salesman.
muy amable Jessica resolvio mi problems
muy amable Jessica resolvio mi problems
Larkland Dalrymple
Sep 16, 2026
Excellent service with both the sales…
Excellent service with both the sales person and the installer
Not sure about the product but it's going good so far.
I was hoping to get a user's manual because they're times when we're not in the country
Danielle Little
Sep 16, 2026
Experience
Very professional
Chris was great
Chris was great. He was able to show how we would benefit from rejoining Vivint without a high pressure sales pitch. Every new feature such as the smart thermostat and the keypad door lock was installed that same night. He even had the technician cleanup the wiring of the control panel. The Vivint app was downloaded on both our phones and we were given a thorough demonstration of how the system operates. Our technician was extremely competent and compassionate. It was a great experience. There was so much value added to my experience. Thank you!
Very professional and very courteous
Very professional and very courteous. So far, I am well pleased with the system.
Robert Henry
Sep 16, 2026
To whom it may concern
To whom it may concern, The young man was pleasant, well spoken and polite. He didn’t try to sell us anything; he asked questions and in return we listened to his presentation and completely satisfied.
Darlene Loveless
Sep 16, 2026
The system is working as designed
The system is working as designed. I have peace of mind that my home is protected.
Elizabeth Syles is great!!!
Working with Elizabeth Syles initially was great - she answered all out questions and got us setup properly. Ahe was also available when the installation tech was at our house and worked through things with him. The installation tech did a great job, we had a time by which we needed to leave and he got done in time for us.
Mary Lashanda Vanlier
Sep 16, 2026
Technician arrived promptly and…
Technician arrived promptly and completed services. He was pleasant and professional!
It's okay
It's okay. Shows going out and coming in okay.