The technical was great 👍 and as were…
The technical was great 👍 and as were the phone rep both were very knowledgeable.
Marc Staples
Oct 30, 2026
Tech was professional and knowledgeable…
Tech was professional and knowledgeable about vivant and it products
LINDA GILBERT
Oct 30, 2026
The man was very nice
The man was very nice
Gerren gives excellent customer service…
Gerren gives excellent customer service along with being knowledgeable.
IZABELA KAMINSKA
Oct 30, 2026
It is very easy to use
The technician was responsive to my needs and installed it exactly as i wanted!
Marcus Barlow
Oct 30, 2026
The advisor and technician
The advisor and technician
Ray was courteous and knew his product…
Ray was courteous and knew his product extremely well. I would hire him for my own business. You product is first rate and easy to use.
I would like to have my phone let me…
I would like to have my phone let me know when someone is at my door like ring did
Ronald Perry
Oct 29, 2026
Love the Service
Love the Service. This is my second go around. I recommend all my friends and family.
LAUREN PALMER
Oct 29, 2026
Love the new doorbell
Love the new doorbell. Excellent service installer.
Mattie Napier
Oct 29, 2026
The represenative was very thorough and…
The represenative was very thorough and informative
Technicians worked hard
Technicians worked hard, were professional
Zelma Smith White
Oct 29, 2026
A great job
Great job 👏 service
JUAN CARLOS RODRIGUEZ
Oct 29, 2026
Great service,well explain,tecnichian…
Great service,well explain,tecnichian was very explainable about system and offers
Cecelia Gipson
Oct 29, 2026
Everything was installed in a prompt…
Everything was installed in a prompt and efficient manner,
Great professional installer
Great professional installer
Kimberly Shafer
Oct 29, 2026
Great service
The installer overcame every obstacle during installation. He even came back on his own time to make sure everything was running smoothly.
David Watson
Oct 29, 2026
Amazing helpful and quickly installed…
Amazing helpful and quickly installed felt so safe when everything was put up and is also so very affordable thanks -Chris
Beverly Clarke
Oct 29, 2026
The system is my Joy.
The system is simple and straightforward. I feel connected with my daughter who recommended this system. I can connect from anywhere.
Best Security System.
I have been using Vivint for a while, and have always chosen them whenever my address changed.
I have enjoyed their customer service, on time delivery of service, and professional communications.
The app and use of the system is very user friendly and simple to navigate.
Morning Sun Yellow Pony
Oct 29, 2026
I have already done this review
I have already done this review. Not inclined to do it again. happy with the product and service,
Stephen Dodge
Oct 29, 2026
Overall
Overall, the purchase and install processes were very good. I will say that the person who sold us the system did describe it as being capable of things it was not in fact capable of (e.g., cameras that automatically rotate to track would-be thieves). That said, we are very happy with the system and the process leading up to and through the installation.
Your service has been timely and always…
Your service has been timely and always customer friendly. Your technicians always explain things and answer any question. They do not leave until I am satisfied.
Alynson Mirabal
Oct 29, 2026
Excellent security system
I'm happy with my new security system! Nick was so helpful and patience. First time I have a home security system. And Travis took the time to explain me all the system and how to use it!
The customer service went well
The customer service went well. The service representative was very good with helping me solve any issues or questions I had.
JohnArnbrecht
Oct 29, 2026
The sales person was pretty good at…
The sales person was pretty good at what she does. The technician that installed our equipment was very good. The technician went above and beyond to get our equipment setup and working to the highest possible standards.
Joyce was patient and solved my issues
Joyce was patient and solved my issues
Maurice Alexander
Oct 29, 2026
The installer was very competent in his…
The installer was very competent in his installation skills and had great customer service.
PATRICIA DEALEY
Oct 29, 2026
Peter
Peter, my technician was very courteous and tried many times to set up my doorbell chime, but due to old wiring with AT&T it could not be done.
You might want to get with that company to see if anything can be done for future situations.
austin boots
Oct 29, 2026
After doing a ton of research on home…
After doing a ton of research on home security options I decided to go with Vivint, one because of their reputation but also the professional installation. The cost is higher than DIY but the peace of mind of professional installation and the quality of their products is well worth it. The tech was great and the system is fantastic.
Tristan was great at explaining all of…
Tristan was great at explaining all of the product functions and his attention to detail and honest work were very much appreciated.
Charles Parker
Oct 29, 2026
Most of the service was great
Most of the service was great. Service, Staff, (Price could be better)
Michael Shuler
Oct 29, 2026
The technician installed the very good…
The technician installed the very good job for me
KeSean Partee
Oct 29, 2026
We had a great experience having our…
We had a great experience having our new alarm system installed! The installer was professional, knowledgeable, and friendly throughout the entire process. They arrived on time, explained everything clearly, and made sure the system was installed properly and working as it should. They also took the time to show us how to use the system and answer all our questions. We’re very happy with the service and feel much more secure in our home. We highly recommend them to anyone looking for reliable alarm system installation and excellent customer service!!!
The technician was on time on both…
The technician was on time on both occasions and was very mannerble, respectful & helpful during the time he was in our home.
Professional and Knowledgeable
The technicians that came were very helpful, answered all my questions, and showed an incredible wealth of knowledge about Vivint. Very professional install and I'm very happy. Thanks!
Thanks
The technician was very nice and helpful, explained the product and followed up the next day after installation
Elizabeth Eriksen
Oct 28, 2026
Installation at my parents house
Josh was amazing! Great communication and service. Even followed up several days later to ensure all went well. In addition, thr scheduling team was stellar! We had to reschedule due to unexpected issues and they worked with me to ensure we were fully accommodated even under difficult circumstances.
MARIA MENDIOLA
Oct 28, 2026
The service person was very competent…
The service person was very competent and helpful in explaining my new products.
James Francis
Oct 28, 2026
Very good technician
Very good technician
Dennis Olivas
Oct 28, 2026
He did such a great job i'm proud of…
He did such a great job i'm proud of the work that he did in my house. Good job Al
Beverlee Solomon
Oct 28, 2026
The installation was done…professionally
The installation was done professionally and on time
Customer Care
Responsive. Professional. Attention to detail. Customer care.
The Technician was good n knows his job.
The Technician was good n knows his job.
Sharon Redmond
Oct 28, 2026
Great hospitality
Representative very patient and understanding
Shelia Wilson
Oct 28, 2026
The technique was very knowledgeable.
The technique was very knowledgeable.
The tech was very knowledgeable and…
The tech was very knowledgeable and installed everything effectively and was VERY fast paced!
It's very easy to use
The installation process was very quick and convenient. The installer did a great job; he did a neat job.