Home Security Systems
New Bern, North Carolina

Just overall good service and…

Just overall good service and installation

Chris was great

Chris was great. He was able to show how we would benefit from rejoining Vivint without a high pressure sales pitch. Every new feature such as the smart thermostat and the keypad door lock was installed that same night. He even had the technician cleanup the wiring of the control panel. The Vivint app was downloaded on both our phones and we were given a thorough demonstration of how the system operates. Our technician was extremely competent and compassionate. It was a great experience. There was so much value added to my experience. Thank you!

My experience with the company been…

My experience with the company been great. When I experience any problems they come very quickly.

They did a good job putting up the…

They did a good job putting up the equipment and explaining how it works

Great customer service (phone and…

Great customer service (phone and installer). Clear explanation of the process. Well done.

The technician was awesome and very…

The technician was awesome and very knowledgeable!!

Jackson and Frank are receiving my…

Jackson and Frank are receiving my highest praise for their presentation and installation. I’m still learning about using it, but they both are outstanding with the work they do and A++ personality and professionalism

The security system working without any…

The security system working without any problems easy to manage

Jesse Martinez is such a VIVINT…

Jesse Martinez is such a VIVINT professional. He answered all the questions I had and went above and beyond my expectation.

nice and able to explain the equipment

All were nice and able to handle the indoor animals

The representative was polite and took…

The representative was polite and took the time to make feel like a special person by explaining things in detail that I could really understand

He came before it was his time and I…

He came before it was his time and I really do appreciate it that

One Stop Shop Great Service

The great Customer Service that was provided by the Sales Rep and the Installer

The best of the best!

Everything from start to finish was great. Lori on the phone was just amazing. Trent was our tech who installed and he was quick, efficient, and neat. No mess was left and he walked us through the entire system.

Exceptional technologies at a premium…

Exceptional technologies at a premium price, aggressive sales force tactics, large corporate entity with the usual difficult to navigate phone trees, recordings, transfers, conflicted messaging from agents- not uncommon in this modern era- did trial period and discontinued

Freaky Fast

Friendly, knowledgeable, patient, and Freaky Fast!

Well mannered and explained everything…

Well mannered and explained everything so I can understand. Technician was very efficient and courteous. Set everything up exactly as we need it. Works great.

Price and delivery

Price and delivery

This person that installed the equipment …

This person that installed the equipment was very nice and he explained exactly what he was doing and answered all questions very well.I haven't had my system but thus far I'm very pleased and will definitely tell my friends how good yall are.

Everything is good I am enjoying the…

Everything is good I am enjoying the system. Thanks you 🙏🏿❤️

The tech made my experience great.super…

The tech made my experience great.super nice and well knowledge in products Billy stanley

I love my cameras I feel protected

I love my camera I feel protected. I’m having no problem with them. very happy with my camera

The cameras around my house picks up…

The cameras around my house picks up everything and I love it. The zoom in is clear, the lights are bright on the cameras , even at night it’s clear. My ring cameras are excellent. The talking is clear no static, I love it. Along with other security features that I have….I really appreciate my 2 coworkers for recommending me to Vivant. 💯% satisfied❗️And not to mention the technician was so professional and helpful. He set up my security system to my phone, helped me rename my camera and showed me other features with the system. Giuliano was awesome….he didn’t leave until he knew everything was up and running and I was completely comfortable with the system.

The young man that made the…

The young man that made the presentation was very respectful and polite. He was’nt pushy or demanding and he allowed us the opportunity to talk it over a make our own decision. The world need more people like him.

Professional

Professional

Seeing people and they don’t see me

I like it because I have some people walking in my yard all times of the day/night…it lets me see who it is. Also I see who is at my door .

The installation was quick & vary…

The installation was quick & vary professional, vary satisfied.

Excellent service from an expert

Charles was excellent to work with! He was friendly and very knowledgeable. His expertise helped me to provide a comprehensive system to ensure the safety of my staff and business. Thank you Charles!!

Lillie was wonderful

Lillie was wonderful. Very friendly polite & informative.

Security safety

Security safety

Frank did awesome and was very friendly.

Frank did awesome and was very friendly.

I have not had installation finished…

I have not had installation finished yet.

The home security panel

The home security panel, where I can see who’s at my door without opening the door and also locking my door from sitting down, not even going to the door

Very professional

Very professional, helpful,

The experience with the sales…

The experience with the sales representative that was very knowledgeable and guaranteed that the product was better than the system that I had installed years ago. I have enjoyed my security alarm.

nice work and friendy show me every…

nice work and friendy show me every thing i need to know