Fausto Sainz
Aug 14, 2026
Excellent installation and high value…
Excellent installation and high value on my new alarm system
Everything has been smooth
Everything has been smooth. From sales, to install, to usage. I have no complaints.
Your tech was very helpful and…
Your tech was very helpful and knowledgeable.
Patrick's Vivant install review
The technician Bryan was very knowledgeable and professional in explaining how the system works and any other equipment that can be helpful to secure my home.
Pamela Geiss
Aug 14, 2026
Friendly & professional.
Friendly, knowledgeable paying a lot of attention to doing just the right steps in troubleshooting and repair. Thorough in all that he had to address in order to resolve my issues.
Felissa Williams
Aug 14, 2026
The Technician was on time very helpful…
The Technician was on time very helpful and polite
Gilbert Gregg
Aug 14, 2026
He was very professional
Very professional and I was happy with service
Nora Cartwright
Aug 14, 2026
Friendly staff and the installer was…
Friendly staff and the installer was great. Will refer more customers.
Christine Jones
Aug 14, 2026
Very knowledgeable and thorough…
Very knowledgeable and thorough installation crew. The equipment is high quality.. The app is easy to use
Service was great.
Service was great.
Jamichaell Ford
Aug 14, 2026
Mane
They smart dead boat lock
CATHERINE L MURPHY
Aug 14, 2026
The gentleman was very helpful and…
The gentleman was very helpful and professional and Kind
Loren HAMMER
Aug 14, 2026
knowing the the house is armed and mack…
knowing the the house is armed and mack me feel safe so no one would brack in
Very simple installation process and…
Very simple installation process and easy to navigate and control from my phone. The camera quality is amazing.
Cheryl Reedy
Aug 14, 2026
Everyone that came out was wonderful
Everyone that came out was wonderful. They were. able to tell me about everything that I needed for my place I will recommend them to anyone great job you guys
Our sales person was very polite and…
Our sales person was very polite and very very helpful he got us set up he is bet patient thank Gid fir the young people
Great service
Great service! Great communication! Loving my new home security system!
Jade Thompson
Aug 14, 2026
Being able to watch my surroundings
Being able to watch my surroundings
Jeffrey Venable
Aug 14, 2026
Service was excellent arrive way before…
Service was excellent arrive way before time and was very professional
Rudriene Winfield
Aug 14, 2026
service is great
service is great
Larry Taylor
Aug 14, 2026
Professional technician
Professional technician
Scott Tomestic
Aug 14, 2026
Friendly service with unusual policies
Friendly and honest staff. They take their time to make sure you understand everything. And you have the salesperson’s direct number in case of any questions or concerns. Here’s why they lost 1 star:
1. After meeting with the sales rep, you HAVE to at least make contact with the installer the same day to avoid extra charges, even if it’s at night. In our case it was around 9PM, but he was happy to come back for the full install another day which took over 4 hours.
2. They do not clean up after themselves, so any dust or wood shavings from drilling through your walls or doors is left where it fell. And you have to dispose of the product boxes yourself. He was polite about it but it’s some kind of policy they have.
3. You only have 3 days after install to cancel your service if unsatisfied. We are happy with the system but there was a problem during the installation we were told someone would contact us about to resolve. Those 3 days came and went without any word so now we are stuck. It’s not an emergency per se but still a bit off-putting.
We have been with your Company for…
We have been with your Company for years.
Debra Irvine
Aug 14, 2026
The service representative was not…
The service representative was not forthcoming about all the charges. For example, the overall price of the products in service. I was very disappointed even though he gave me some discounts on starting the service. I got two months free up front with no contract, due to my hesitation. I'm not sure if I have a contract when it begins or even if I what's told the truth. I have a lot of paperwork to read through. I sort of wish everything was just explained upfront and was honest.
The technician it was very thorough in communicated when necessary.
I'm a little hesitant, it's about keeping the service in products.
Chandra Gerry
Aug 14, 2026
My representative
My representative, Chris, was great. He didn't push. Answered all of my questions. He even played with my grandkids who were visiting.
The system is easy to use and understand. I am able to call if I have any questions and I love the fact that there are technicians local that can assist quickly, should I need it. I can also call if I just have a question about how to change my view on the screen or anything else.
Priscilla Brown
Aug 14, 2026
Josh was very knowledgeable about what…
Josh was very knowledgeable about what I needed- he was friendly, snd was available when I had questions ? I would give Josh 5 stars!
CHERYL STALINSKY
Aug 14, 2026
ARIF WAS AN OUTSTANDING TECHNICIAN…
ARIF WAS AN OUTSTANDING TECHNICIAN teaching us every step of the way. Great experience, wonderful product.
stephanie owens
Aug 14, 2026
Brandon made our experience amazing!!
Brandon made our experience amazing!!! He was great with explaining all the equipment, how to use it, and what each item does. He helped us figure out placement and was just overall great with getting exactly what we need, without pushing unnecessary items onto us. He was so friendly and personable, without losing his professionalism. I highly recommend trying them out!!!
EDWARD GRIMES
Aug 14, 2026
Very friendly knew what he was doing…
Very friendly knew what he was doing and did a great job
Vanessa Keys
Aug 14, 2026
They are very good at what they do…
They are very good at what they do professional what respect.
Erin was professional and explained all…
Erin was professional and explained all the things I needed to know. He gave me the time that I needed to understand the installation process of the door bell.
Satisfaction Guaranteed
Satisfied with product, price was reasonable. Delivered everything that was promised. Installer Daniel Asing was patient, cordial and knowledgeable. Willing to please!
Ray did a great job installing and…
Ray did a great job installing and explaining the camera system.
New customer
Aug 13, 2026
Great! Need to invest in solar cameras!
The company offered great promotions.
Phyllis Gilchrist
Aug 13, 2026
So far so good
So far so good, I like to be able to see the thermostat on my phone. The installer was very nice and explained everything well.
Review
I’m happy with my service
Every aspect is exceptional.
Every aspect is exceptional.
Latorshia Jenkins
Aug 13, 2026
Jorge the tech was Great.
Jorge the tech was Great.
Jorge was patient very detailed and knowledgeable.
I give Jorge a 10 out of 10...THE BEST!
James English
Aug 13, 2026
The installation tech
The installation tech, Sam was fantastic. We love the quality of the cameras and easy use of the system
Evon Mcmillion
Aug 13, 2026
Tristan was amazing
Tristan was amazing
Benjamin Dzyubenko
Aug 13, 2026
Experience with staff
Took the time to explain everything. Warned in advance to any and all sudden loud noises and what it was from. Friendly and easy to understand what is happening and most of all patient and willing to help with any problems during the process.
Lisa Mccarter
Aug 13, 2026
Outstanding customer service!
Outstanding customer service!! Great value and great service.
Nathalie Paul
Aug 13, 2026
Wonderful
The techs that came and set up the equipments were very professional and efficient. The technology itself it up to date and works amazingly. Just make sure you work on your telephone customer service tho…
Osman Delcid
Aug 13, 2026
It works rwally great I love it and…
It works rwally great I love it and sales guy Isaac and technician were pretty great as well.
FRANCISCO BARGAS
Aug 13, 2026
Everybody knowledgeable in this company is very…
Everybody in this company is very professional and honest
Easy to use the arming device
Easy to use the arming device. Cameras are very clear and located well
Shandrail Smith
Aug 13, 2026
Couldn’t add a third person
Everything is good except when I try to add my son on the panel
Installer was informed and polite
Installer was informed and polite
